"great site fast with all the information you need . best site i have ordered from. "

"I am a general contractor, using DecorPlanet for the second time. I called to inquire about Pro Sales, since I thought I may use the website again. Difficult times right now, but I can't remember the last time someone was so rude. The customer service rep actually said he gets a lot of calls from decorators, and said "it's pretty annoying actually because our pricing is already good" He then said it's up to the sales person you deal with to get any further discount. Here's what I would have liked to hear-
"thanks for your interest, can I connect you to a sales rep?" questions that would have been appropriate-
"how much material purchasing do you do online?" Answer- quite a lot, like more than $100K a year in plumbing, tile, etc."

"Alex was great to deal with, very helpful and efficient. Thanks Alex!"

"“Free” shipping, but $9.99 “handling fee” for a part that cost $7 seems a bit excessive "

"very nice and fast,thank you very much."

"Listings were clear and detailed and I believe I will be very satisfied with my order."

"My experience was great until I was told about your 15% restocking fee on returns."

"great experience, thank you"

"Best price and customer service was excellent. Will use again"

"Great easy to navigate and checkout "

"I called in and the representative was very helpful and even gave me a discount."

"Impressed with easy ordering and shipping."

"I could put a different shipping address "

"I have been looking for a hammered bar sink that I can find drain parts to fit. Website had what I was searching for."

"Easy to find the stuff I need price is great"