"This order arrived on time, and the products looked fine but one of the boxes was opened and three items were missing. Not sure if this was Inkhead's fault or someone else's."
"Shirts took longer than expected, which I can get past. However, the shirts sizes were so off, I can't even use them. The "Large" is maybe the equivalent of a small. Wasted money. "
“Hi, jen-76196. Thank you for your feedback. Please contact our Customer Service team, and they will be happy to assist. ”
"I never actually was able to complete our order but found them to be nothing but professional and capable. I will seek them again, for future needs."
“We appreciate the review and look forward to working with you again. ”
"Items are great and were perfect for our event! Very pleased with ability to upload artwork, view and approve proof, as well as items were delivered on time with a fairly quick delivery time and in-hand date."
“That's awesome! ”
"The stress balls arrived yesterday. The print area looked smaller than it did in the proof I was sent. They are nice, but the print is a little small."
“Hi CLCaroll. The imprint size should be 1”W x 1.05”H. If that's not what you received, please give us a call.”
"Good product, nice printing "
“Thank you.”
"InkHead did a great job on the journals I ordered for my event. The printing was excellent, the price was great and they were delivered on the day they estimated at checkout. I would definitely buy again."
“We're here for all your promotional needs. Thank you.”
"We ordered fold-able plastic water bottles with a screen print logo. The print quality on some of the product was less than average. Overall mostly satisfied as it is a community giveaway and the items aren't meant for longevity. "
“Your feedback is appreciated. Please always contact Customer Service with any quality issues or concerns.”
"Ordered product, artwork approved, then a week later they said they didn't have what we ordered and tried to get us to change to something else."
“Hi, cchhsggould. Thank you for your feedback.
We pride ourselves on providing exceptional customer service, and obviousl we failed you during your recent order.
We are taking steps to rectify this type of a situation immediately. I realize that it will not help you at this point, but wanted to express my sincere apologies for this matter.
”
"Arrived on time and were exactly what we wanted! "
“Love it! Thank you for your review.”
"The process was fast, easy and simple. "
“If you taught your first order was easy, you will be amazed when ready to re-order! Thank you”
"The customer service for questions I had prior to service were answered and addressed. We had a change to our proof and that process went smooth as well. The expected ship date was a great projection and we received our product before the deadline.
Very happy with inkhead."
“Thank you.”
"I've been ordering bulk items for years and this has been the hardest company to put an order through. The customer service has been unhelpful. Although there are a variety of products to choose from I don't think it's worth my time. "
“We're sorry you had such a disappointing experience. Someone in Customer Service should be in contact with you soon. ”
"These pens are great and exactly what we were looking for! I only wish we could order in smaller quantities!"
“Thank you for your review. ”
"Ordered logo lighters, great product, quick response and delivery."
“Ben-7519, thanks for your kind review. Happy to hear that you’ve experienced the best that Inkhead has to offer!”
A rep from Deluxe, Jack Splat, has responded:
“Hi, tplunkett-70804. Thank you for your feedback. Please give us a call with the details of the three missing items. Looks like an in-transit damage, but we always take care of our customers.”