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Verified
5/5

2018-04-02

Great bottle openers

"fast quick and reliable, would buy again from them!"


Rep reply posted 2018-04-03
A rep from Deluxe, Jack Splat, has responded:

“We're here for all your promotional needs. Thank you!”


Verified
5/5

2018-04-02

Great Products ordered off of recommendation from Investinthebest.net

"I was referred by investinthebest.net and I could not be happier, the shirts were perfect for our sponsered marathon! Will be ordering again!"

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Rep reply posted 2018-04-03
A rep from Deluxe, Jack Splat, has responded:

“We look forward to your next order! Thank you. ”


Verified
4/5

2018-03-31

What I Should Have Expected for Price

"Very inexpensive product that arrived on time--even early in fact. I wish that the material of the product could have been more clearly specified in the item's information, as well as other details about the product (specifically, I ordered thermoses and the lid isn't a leak-proof screwtop lid that I just assumed it was). I would have appreciated more pictures on the website before ordering."


Rep reply posted 2018-04-03
A rep from Deluxe, Jack Splat, has responded:

“We definitely appreciate the feedback, and we will look into your suggestion for additional product details.”


Verified
5/5

2018-03-31

AMAZING

"I had a few shipping issues at the beginning of my ordering process (not InkHead's fault), and every time I asked for help I immediately got it. My order was personalized to me and my needs and I felt like my products really mattered. The entire team that worked on my products were nothing but kind and helpful. The customer service was AMAZING and my products came in time for my event. And did I mention they looked amazing!!! I 12/10 recommend InkHead to everyone!! SO AMAZING!"

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Rep reply posted 2018-04-03
A rep from Deluxe, Jack Splat, has responded:

“Hi, kjmac1801. Thanks for such a great review. We were all happy to work on this project with you and get you exactly what you needed. We look forward to working with you again!”


Verified
5/5

2018-03-31

Tape measure

"We like our tape measures! "


Rep reply posted 2018-04-03
A rep from Deluxe, Jack Splat, has responded:

“Thank you for your review!”


Verified
5/5

2018-03-30

OUTSTANDING

"everything was perfect ... from the beginning to the day i received my product. professional in every way. the graphics were right on spot, the product itself was durable and eye-appealing. overall experience ... Marvelous!!"

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Rep reply posted 2018-03-30
A rep from Deluxe, Jack Splat, has responded:

“Hi, deniser1127. Loved the artwork! Thank you.”


Verified
5/5

2018-03-29

My experience

"My experience was a really good one "


Rep reply posted 2018-03-30
A rep from Deluxe, Jack Splat, has responded:

“Thank you!”


Verified
2/5

2018-03-29

Buyer Beware

"I have to say buyer beware. I made an order for by daughter’s school project that was two colors. I submitted the design and Inkhead ACCEPTED THE PAYMENT. Where I come from when you accept payment for something you follow through. Being that I really did not have time to start over I accepted the 40% increase in cost. Now at this point the art work had been review a couple times and approved and again, although disgruntled, I accepted the additional cost. Again Inkhead comes back and says that can’t do the job, because the two colors can’t be within ½ inch of each other. They wrote “the only way the logo as is will be to go with a full color bag which will increase the cost per unit.” At this point they were nice enough to say if I would like they would cancel the order and issue a full refund. Really if I would like… They knew good a well I did not have time to start over. They only choice I had was to remove one of the colors. Now in one of my of my phone calls with Ben Clifton, Sales Account Manager, he did says they would refund one of the set up charges or something, because of all the troubles. But of course that NEVER HAPPENED. He also took offense that I felt they were operating a “bait and switch” operation, but that is what I felt was going on. Mr. Clifton said it was right there on the web pages that second colors were an additional cost, then why did they accept payment, why did they accept the art work and then want more money when two colors where within ½ inch of each other. I am submitting this review to Inkhead.com, as well as other sites, based on an email request I received from them for a review, so it will be interesting to see if it actually gets posted. So if you’re seeing this on Amazon, Google, Yelp, Bing, I challenge you to go to their site and see if it is posted, if not that should tell you a lot. The ONLY reason this review is receiving 2 Stars, is the product, once received was actually pretty nice, but I think they sub contracted it out. I am not a person who would normally take the time to write a review, especially a negative one; people make mistakes and have bad days. However, I feel like I was lied to and this maybe how they treat many of their customers. SO BUYER BEWARE..
"


Rep reply posted 2018-03-30
A rep from Deluxe, Jack Splat, has responded:

“Hi, Jeff. Thank you again for your feedback. As on our answer to your Facebook psoting, please understand, on the website the default price includes one color, one location, and this is standard for promotional items. Each virtual proof takes at least an hour for an artist to create, so we provide that custom service after payment. We prepare proofs after the order has been placed due to the commitment of time and manpower from our Art Department.
During the proofing process, you can make as many revisions as needed - and if you dislike the proofs and decide you want to cancel, we would, of course, refund you in full. As far as your comment regarding us subcontracting, we are an ASI Distributor, and we're using multiple suppliers/ manufacturers, we are not producing anything in-house.
Please let us know if you would like to discuss further. ”


Verified
5/5

2018-03-28

Quick , great product.

"Very happy with order, personalization and turnaround time. "


Rep reply posted 2018-03-28
A rep from Deluxe, Jack Splat, has responded:

“That's always our goal, great product, on-time delivery. We appreciate the review.”


Verified
5/5

2018-03-27

Pens

"They were fast and the pens turned out great! Thank you!"


Rep reply posted 2018-03-28
A rep from Deluxe, Jack Splat, has responded:

“You're welcome!”


Verified
5/5

2018-03-27

Very happy very promotional

"Everyone stop that my exhibitor course and was very cute and promotion"


Rep reply posted 2018-03-28
A rep from Deluxe, Jack Splat, has responded:

“When you're happy, we're happy. Thank you.”


Verified
5/5

2018-03-27

Fantastic Service!!

"Our order came quickly, and the product was wonderful!! Our service rep emailed to ask a question about color, and was super helpful! I will be ordering again!!"


Rep reply posted 2018-03-28
A rep from Deluxe, Jack Splat, has responded:

“Hi, jasminetounni. We love when everything is... fantastic! ”


Verified
5/5

2018-03-27

Very pleased.

"We are very pleased with the product we ordered. Once received, everything was just as we wanted it. Will order again. Thanks!"

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Rep reply posted 2018-03-27
A rep from Deluxe, Jack Splat, has responded:

“Your review is greatly appreciated. We look forward to working with you in the near future!”


Verified
5/5

2018-03-26

Oval car magnets

"The magnets we order for our school were amazing! Nicer than we expected!"


Rep reply posted 2018-03-27
A rep from Deluxe, Jack Splat, has responded:

“We love it when we exceed our customer's expectations! ”


Verified
4/5

2018-03-26

Will use them again

"Good service and fast turnaround!"


Rep reply posted 2018-03-27
A rep from Deluxe, Jack Splat, has responded:

“Thank you for the review.”