"Very friendly customer service. Product was as promised and delivered timely. "
"Great customer service reps and great products. I will order more. "
“Thank you! ”
"I ordered pens for my new restaurant Terraza in Richmond, VA and they came out super nice and the quality of the pens are super too! I have previously ordered from Deluxe other products for my business and they are always professional."
“Your business is much appreciated, and we will do our very best to meet all your promotional needs!”
"User friendly website, easy to order, great pricing, friendly & helpful customer service and our YaYa Budget Shopper Tote Bags arrived exactly when promised. The only thing I would suggest is to use sturdier boxes to ship them in. Ours arrived with one of the box sides completely unglued and the bags were exposed. Otherwise, a perfect experience! We love the bags and they were a hit as giveaways at our training workshop. Thank you, Inkhead. I will be using you in the future for sure."
“Hi, KellyLewellyn. Glad you liked the YoYa Totes and we appreciate the feedback in regards to the shipping boxes. We look forward to assisting you again! ”
"I made and order for two different sizes of shopping paper bags and was very pleased with the finished product.
The coloring , size and position of the logo was well done.
Thank you InkHead."
“We’re delighted to be of service!”
"Very Happy with the overall experience. Receive our new promotional pint glasses and they are in use as we speak! The design team was easy to work with and delivered a nice product- Thank you!"
“You're welcome! Thank you for your business.”
"We ordered two items and one item was not going to arrive on time. The representative emailed us way ahead of time, so we know about the issue. Was glad they didn't wait until the last minute to do this. Additionally, the product we ordered turned out really great (kids' pencil sharpener with our logo) for our event."
“Thank you for your feedback.”
"Loved the quality of products"
“Your business is very much appreciated, and we will do our very best to continue to meet your promotional needs.”
"The order arrived late and the products did not have my logo printed correctly, two of the letters in our company name were missing. I still don't know when the order will be re-printed and reach me. I was told via email that the problem was with the manufacturer? It seems terrible to have a business were you won't own responsibility in your logistics and fix the problem for the customer. I don't need to know what went wrong but just how the problem will be fixed. I can't use a box full of misprinted koozies that have already been paid for.
My experience so far has been terrible and I want my money back. "
“Hi Andrea-5300, We apologize for the poor experience.
We understand how critical it is to make sure that orders are accurate, and delivered on time. We take this responsibility very seriously. A replacement order is in production and you should receive more details from our Customer Service Department shortly. ”
"Highlighters were perfect! "
“We appreciate your review, and we’ll do our best to continue to give you the perfect promotional products. ”
"Easy and excellent service "
“Thank you!”
"Super fast, delivered quick and the product is great. "
“Hi, Nicki-49976. Thanks for your review. Glad to hear that you’ve experienced the best we have to offer!
”
"The black color letters don't show up very good. The state name was on the same line as my phone number."
“We apologize that the imprint has let you down. We'll have someone in our Customer Service team contact you to see what we can do about that. ”
"Got some lighters, they turned out great and they crushed it. Can’t wait to order more, and planning on a ton of completely random awesome products with our tattoo shop name on there. "
“We can’t thank you enough for your review!
We're here when you need us, and we want to be your one-stop shop for all things promo!”
"Bottle openers came out perfect thank you so much"
“You're welcome! We love it when things come out perfect. ”
A rep from Deluxe, Jack Splat, has responded:
“We’re happy that you received your order in a timely manner and as expected. ”