"I like to purchase online and pickup at the dealer. I was getting multiple part numbers on the Toyota site. I wanted to make sure I was ordering the correct axle seals so I stopped in and asked for a quote with part numbers. The man at the counter said "We Do Not Give Out Part Numbers". I contacted Precision and they were happy to help. Horrible customer policy at Desert.
I did order the parts and they arrived in one day. A different parts person was very helpful and verified that they were the correct part numbers. "
"Had I not been savvy enough to check online before going to the dealership I would have paid nearly double the price. Of course there is no banner at the parts desk than says half off parts online. The parts desk employee told me I was "cutting him out". At first I felt bad but then I realized they are there to help me whether I buy parts or not. I can understand giving price break to mechanic who spends $1000s / week on parts. This is not that. It is giving the tech savvy 50% off and gouging the elderly person who finds going online difficult or failed to check website before visiting. Give everyone a fair and consistent price and stop taking advantage of people. "
"Most places in town were going to get me the part in 10 days. I found my brake switch at Desert Toyota on a Friday and UPS delivered it on Tuesday here in Camp Verde. I lived in Tucson and loved Desert Toyota, they don't disappoint. "
"Not only did Desert have all the parts I needed but for a lot less money then the other Toyota dealer in Tucson. Some of the parts were half as much as the other dealer."
"I am never disappointed when I take my vehicles in for service, my service representative was/is phenomenal!"
"Parts guy has always been extremely helpful and polite, same guy for the last 4 years I’ve gone there. I wish I could remember his name, he’s been there for a long time. "
"Responded promptly to full filling my order
Parts arrived as expected.
no issues.
Thank you for the competitive prices, free shipping and prompt delivery.
"
"Excellent website and fast service and delivery."
"The price is best when buying online from this dealership. "
"I always have a great experience at Toyota. I came in for a bumper replacement; the only reason I give 4 stars and not 10 is I wish someone asked if I needed any pins and screws to attach it back to my car. I had to make a second trip! But everyone was helpful onsite. "
"Even though I didn't get the product I ordered, the return and customer service was great."