"I talked with a representative twice and not once did he ask if he could take the payment over the phone. If they are not authorized to do this it should be mentioned that they are unable to do so."
"I tried using to invite my agents to a training program. I got some great feedback and the attendance that I needed. Thanks!"
"Great idea, very user friendly, excellent for business "
"Dialmycalls is a good phone messaging system. It is web based and is very comprehensive."
"UPDATE: Someone from Dialmycalls reached out to me and expressed their apology for the customer service I had received. They gave me some free credits and assured me I did not have to deal with that rep the next time I needed service.
Original: I recently took over this task of doing call and text blasts.
I never knew how to do it and so I needed help from one of your reps in the hopes that he would walk me through the steps.
I talked to this particular rep 2 different times for help with these broadcasts.
He did help me and I was able to learn how to do them. However, I got the feeling (he even said as much the first time) that he was multi-tasking and doing something else while he was assisting me on the phone.
I had to repeat myself a few times and ask for clarification. At times he seemed impatient with me, even though I told him from the start, I had never done this before.
Overall, I was not pleased with the customer service I received both the times I called."
"I have used Dial My Calls for two years and I have never had a problem with any of the calls I made. The service is very dependable."
"When Irma was coming, was able to notify all members of closings."
"easy simple great quick cheap and more... everything together!!"
"Sometimes the voice message is scattered and not fluent. Our recipients have difficulties understanding the spoken message because it is either broken up or the speed is too fast. "
"Worked well. Good value. Just what we needed at a great price. Our ladies guild will benefit from this purchase. I like the fact that the points are there until you use them. No deadline. We bought a pay as you go package. "
"This program helped our small church reach our parishioners ahead of the
closings for Hurricane Irma. This program is affordable and easy to use and
I recommend it wholeheartedly to anyone who needs a reliable way to reach
others. There are so many uses for this program!!!!! Thank you Dialmycalls!!!!"
"I love that there is someone available to assist via chat all the time. I was in a rush to get my order in and every associate was so helpful!"
"From pre-sales all the way through training a handful of users, the service has been excellent. They have answered all my questions in less than five minutes, the product works how they described and the prices is reasonable. "
"Easy to use, rather inexpensive service!"
"I have used this several times. It is a great service. I highly recommend it to anyone who needs to get calls out quickly. It's also reasonably priced.
"