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Product & services pricing
4.59/5
Chance of future purchase:
4.17/5
Shipping & packaging:
5.00/5
Customer service:
4.59/5
Return/Replacement policy:
5.00/5

Verified
2/5

2018-12-26

No way to segment lists

"Online chat help was responsive but never able to help us solve the paste in or upload paths to add numbers to groups. Only able to make calls to all. Using chrome on Dell PC so nothing unusual on my side."


Rep reply posted 2019-02-22
A rep from Dialmycalls.com, DialMyCalls, has responded:

“We definitely offer a grouping feature as it's one of our most popular. I just looked into your issue and found the support log, this was a small issue with our new interface and it was fixed shortly after you submitted it. We'll be reaching out to privately as well to let you know and hopefully get you back using the system.

Sorry about the inconvenience but it's 100% fixed for you and ready to go. We're here 7-Days a week give us a call at 800-928-2086 if you need anything else.”


Verified
5/5

2018-12-19

A Review

"Excellent and valuable service"

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Verified
5/5

2018-12-04

AWESOME

"We enjoy using DIALMYCALLS because it is easy to use. "

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Verified
5/5

2018-12-03

Works great

"We have just done our first call and the system worked perfectly. The ability to call a number of people simultaneously will be a big help"


Verified
5/5

2018-10-12

We are the best !!

"Our company found Dialmycalls services around one year ago. They offer an excellent & professional service. Guaranteed"

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Verified
5/5

2018-11-15

Fantastic

"Customer service was great, they helped set us up when things were complicated with our phone line. The product works extremely well at a great price."

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Verified
5/5

2018-11-15

Very Good

"I find it convenient and user friendly"

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Verified
5/5

2018-11-11

Easy and user friendly

" What I had any type issue the customer service was fantastic in answering my questions !"

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Verified
5/5

2018-10-30

Great service!

"When talking to customer service I found them to be very knowledgeable and pleasant!"


Verified
2/5

2018-10-09

Message cut off

"I listened to my message to make sure that even though it was short, it contained the full details. Those that received my message indicated that they did not receive the full message. This is not the first time. I usually have great success but the shorter messages don’t seem to be delivered completely. "

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Rep reply posted 2018-10-16
A rep from Dialmycalls.com, DialMyCalls, has responded:

“Good afternoon! We do apologize that you were having some setbacks with the delivery of your recording. If you would like to discuss it more in depth with us here at DialMyCalls, please feel free to give us a call at 800-928-2086. We would be more than happy to assist. We hope to hear from you, soon!”


Verified
5/5

2018-10-03

Met all our needs

"No complaints here. Worked just like I was told it would. Much better than our old system. All calls delivered at the same time was a definite plus."

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Verified
5/5

2018-10-01

Very Satisfied

"The website is so easy to navigate, sent out test calls and it worked extremely well. Appreciate that we can purchase credits vice a monthly rate.
"

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Verified
4/5

2018-09-07

Very good service

"The service was & is Very good. We are still using it."


Verified
2/5

2018-05-31

Why did you triple your rates?

"Penny robo calls were great! but they are not a penny anymore. From one political season to the next, the rates were tripled. We had advertised our rates based on your rates. Then we were surprised to se the rates tripled. We virtually stopped our business. This was going to be our biggest year ever."


Rep reply posted 2018-06-01
A rep from Dialmycalls.com, , has responded:

“Good afternoon, Mike. We sincerely apologize for the prices not being what you had been used to, in the past. The rates in which we had the calls during the previous time were promotional prices, in which we had to end the promotion. We surely hope to still keep you as a customer, and we thank you for your understanding. Should you have any further questions, please feel free to contact us at 888-831-4873. We wish you a wonderful day!”


Verified
5/5

2018-04-10

Fast and easy

"Dialmycalls is convenient and easy to use. The pay as you go point system is exactly what we needed for our text messaging notifications which is only during inclement weather and emergencies. Customer service is also informative and helpful. We are extremely pleased with Dialmycalls.com. "