"these were the earrings I have been looking for. I've searched Jewelry stores and shopping networks, and here they were, right under my nose. "
"Great service I bought my fiancé a ring from diamond nexus and I was able to find the perfect ring at a great price! When I contacted them for help it was quick and easy, relaxed buying experience"
"1.49 center stone, beautiful.....Gold looks great and the small diamonds add sparkle. She was very happy and I was happy because I saved money and didn't contribute to purchasing a real diamond where the people that work hard to gather them are payed nothing and usually abused. Feel good about this purchase and thats a good thing."
"Very happy with my diamond earrings. They are just beautiful and great quality."
"I got my first stone last year. It was great but then cracked due to me having it placed in my ring by another company I was not able to get an exchange. I repurchased the same stone which now cost way more. When it arrived it looked nothing like the last. Looked cheap. I returned and ordered another one after speaking to one of the repa and them reassuring me that there has been no changes in the way they make them. I received another stone that also looked nothing like the first. I also returned this one yet have a pending thirst charge for a stone I never ordered. I am still waiting on a resolution. "
"Staff were asked direct questions about Canadian customs that were not well answered - and if they had been would have had a different order. Word 25 - why is this an invalid comment"
"When I did not receive my purchase do issues with UPS delivery I called customer service and UPS to explain my frustration. Item was returned to Diamond Nexus in un opened package. Instead of cancelling the order as requested the Customer Service stated, "My manager has your item locked in her office." I told her not only do I not have my purchase but now you are billing me 3 payments of $60. out of my account. This woman told me I would have to go through their third party lender to get my funds back!!! Never again!"
"As Diamond Nexus have a limited shipping policy + 10$ on any shipping i had to use a proxy shipping, my Diamond was lost in the proxy shipping and i was left with 100$ less."
"I love my ring. It is exactly as was portrayed and looks do pretty. I feel very lucky to have it!
"
"I gave this to my girlfriend and it looks fantastic, she was really happy with it and it still looks amazing now"
"I ordered a beautiful ring for my wife to surprise her. Well I was surprised when I opened the box to take a peek. Firstly the box it beautiful and shows off the ring with it's LED light inside. What a surprise to have a show like look of the jem right in the box. The wife was so surprised and cried over the ring and has not stopped speaking about it. It's not the first time I have purchased from this company and it will not be the last. I also called customer service to advised that I may have purchased the wrong stone cut. Customer service was excellent and even offered to switch the stone, no charge but also gave me advise that the stone I purchased sparkles more - he was right."
"Very happy with quality and service"
"Good product it was cheaper but she lovers it"
"I purchased a "bound to" bracelet for my love from an advertised special. The price was ok, but I didn't appreciate the same bracelet was discounted further just 5 days later.
The bracelet was delivered and is beautiful. But, a clasp broke just after wearing it 5 times. I've returned it at the behest of customer service. I'm waiting for disposition as to repair or replacement. The verdict is still out.
John, Denver"
"My first oreder started off so well. The engagement ring was so sparkly in the lighted box and the 2 bands I ordered as well. When I put them on, it was apparent the ring was not designed for the bands to "snug up" on either side of the ring (The ring bows out in the middle) I wanted to have them soldered together but there would have been an awkward space between. I sent them back and ordered a different style ring which I have yet to receive, along with a pendant and chain. The earrings I ordered arrived very dirty and seemed to be "used." While the refund came fairly promptly, the new orders seem to be taking forever.
I think I am going to like the ring and pendant when it comes. If you want the product to look "real" my suggestion is to order a slightly smaller size "carat" than you would have wanted. After all, I saw a table which said a 3 carat perfect diamond would be in the $250,000 range. Hardly what my accountant husband could afford. haha. So go a little smaller than you may have originally wanted if you want it to be believable.
"