"I purchased a necklace for my wife and when it arrives I realized that I already got her that necklace a few years back. Even though the product features mention that the item is non-returnable, the representative was really helpful and put me in touch with a supervisor. The supervisor refunded me completely, very grateful for their excellent service!!!"
"In the last 6mos my fiancee and I have purchased an engagement and two wedding rings. The quality is top notch, the diamonds are perfection and everything arrived timely. I would highly recommend diamond nexus!"
"Extremely happy. Looked better in person than it did the picture. I also liked that they included a jewelry box with an LED light when you open it - made my proposal that much better. "
"Shipped quick and good quality. However would like to unsubscribe from mailers"
"The diamond was very beautiful and my wife to be loved it."
"Good service and product again."
"Bought this as a pre-engagement ring (center stone-- sapphire) & was more than pleased with the craftsmanship, quality and beauty. She has gotten many compliments and I still catch myself looking at it.
Outstanding! Thank you!!!"
"Every thing about these earrings amazed me. Nothing negative about my experience."
"When set next to a real diamond, these stones a clearly lower quality than the real thing. Comparing the two stones side by side, the nexus diamond clearly had major windowing which killed an hope of a sparkle like a diamond.
When the jeweler placed the stone and diamond under a magnifying glass, we were able to further confirm the low quality. You could see finger prints from handling while looking through the nexus stone (sign of windowing) while a real diamond refracted a high percentage of light showing little to no finger prints.
I am very disappointed by the marketing guarantees compared to actual results. "
"the order process was easy, the ring was in my hands within two weeks. It looks amazing. And I especially love that you can trade up and get the full value towards another ring in the future. "
"Absolutely stunning!! I get so many compliments! At first I ordered a half size too big. I was so disappointed because I wanted to wear my new ring!!! I sent it back for resizing and the process was very quick, customer service was very helpful and the whole experience was pleasant. I will order future items from this company!! 100% satisfaction!!"
"Diamond Nexus is now one of my favorite companies to buy anything from - the product, price, and service was all fantastic. I cannot recommend it highly enough. Best of all, their business allowed me to get a beautiful diamond ring for my (now!) wife without the guilt of purchasing something dug up by underpaid and harshly-treated diamond miners."
"This is my second purchase from nexus! After stalking the Internet for the best quality and deal, I ended up wasting my time because it was nexus all along! Everyone stares at my jewelry and never ask if it's real because they already think it is! Love it!!!"
"This ring is so beautiful!"
"I needed my shipment a few days earlier than expected and the staff did everything in their power and made it happen."