"I had to return earrings that I bought for my wife and exchange for bigger ones (happy wife, happy life!). The person that helped me was very professional and did an amazing job to guide me through the process. Excellent service."
"The best customer service I have ever experienced. The product is equally as great"
"Buying from Diamond Nexus was a great experience from beginning to end. They delivered exactly what was promised."
"The diamond is beautiful, but the chain holder was too small to put a really nice chain through. Took it to a jeweler and he fixed it for me. Now I can wear my 1/4 inch chain and it looks beautiful. Betty Morgan"
"My experience was great! I would recommend their services to everyone!
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"Fast delivery! Awesome!
My earrings are gorgeous!"
"Ordered the gibeon meteorite men's wedding band. You'd think for a $1200 ring you could jazz up the presentation a bit?! My engagement ring came in a box with a light! It was beautiful. My fiances... Meh, wasn't dazzled but we had a good laugh comparing the boxes so that may have been worth it all in itself. We still laugh about it actually. What can I say, we're easily amused.
The actual ring:
I'm a little underwhelmed by it, seeing it in person. The pictures online are extremely deceiving. It looks bright and blingy and almost like diamonds. In person it just doesn't do much for me. My fiancé is a little underwhelmed but after MONTHS of looking (he's pickier than I am) we both decided it's still a cool and unique ring worth keeping. Just wish it had more wow factor at first sight. "
"The ring is absolutely perfect! You really can't tell it's not a diamond! It's flawless!! The light in the box really set it all up and gave the oppurunity to propose anywhere and at anytime!! We could not be happier with our purchase and my fiancé loves wearing her ring everyday! "
"Recieved the original ring I ordered. Found out I ordered the wrong size. I returned it to be re-sized but forgot to make a note to this effect so the did a refund. After contacting Diamond Nexus again, I re-ordered the correct size. At this point, I am waiting for the delivery."
"I loved the earrings I ordered . But the post was too short for my ear lobe which is rather fat so had to return them . I will pick others with the help of Nancy in Customer Service.
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"The stones are lovely, it will be interesting to see if they live up to their longterm promise of not clouding, but so far, so good.
The seller is diligent about shipping and shipping communication, I was always aware of when they would arrive.
Excellent shopping experience."
"Lovely ring great quality"
"They look amazing.! I cannot believe anyone would buy anything else. The sizes were true and weight as well. Thank you. "
"great people and very helpful."
"Always top notch service and products."