"Customer Service is always pleasent and helpful. I love their jewelry."

"I made changes and they took care of it immediatly."

"The whole experience was great. The quality was awesome and all they said it was."

"The right was beautiful , but it was a little too big , is there any way that I can get it resizes? "

"The stone was marketed on their site to be a "lab grown diamond" with all characteristics similar to a mined diamond. Did a diamond reader test and it came back as a fake. I then called them and they showed the fine print that is essentially a cubic zerconia and a real lab grown diamond is damn near just as expensive as a mined diamond which is sold by their sister company. I feel cheated!"

"My fiancé loves her new earrings "

"My experience so far has been great. The ring needed to be resized after my wife tried it on and we mailed it back and it was fixed and returned within 3 weeks. "

"my wife and I decided to purchase a engagement ring although we have been married for 20years. We didn't want to support blood diamond industry so Diamond Nexus was the place. We absolutely both fell in love with the Maika model ring. Was shipped within a week and arrived promptly and we couldn't HAPPIER, well my wife really. It felt really good to buy a ethical diamond . "

"Great product would recommend"

"Thought it was great but the quality of the diamonds is extremely poor."

"Great communication throughout purchase and delivery as well as awesome jewelry. We will absolutely be repeat customers. "

"Smooth return process. Nothing wrong, just wanted a bigger stone "

"I have bought more than one piece of jewelry from Diamond Nexus. Sure, we can afford "real" jewelry, but we also live in high crime Chicago. If someone wants my ring, they can have it. But the work is exquisite, the shine and sparkle real. I will probably by another piece or two in the future.
The products are delivered security packaged and fast and if you have question customer support (who speak English! as their first language) are on hand."

"From browsing to buying, purchasing an engagement ring from Diamond Nexus was a wonderful experience. There was no difficulty in shipping to Canada, and delivery arrived exactly on the date specified. My girlfriend and I both have issues with the diamond trade, and feel really good about the product, from an ethical standpoint. When the ring arrived, it was STUNNING! Better than I had hoped, even. And she said YES! "

"I ordered a 1.5carat oval stone. Very pretty & although l did not keep the stone for personal reasons, l would do business with Diamond Nexus again. They were very polite & customer service oriented. My return & full refund went very smoothly. "