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Verified
5/5

2018-01-15

Very professional!

"Fantastic company with a superior product."


Verified
5/5

2018-01-14

Great!

"Wife loved the ear rings. She wears the often"


Verified
1/5

2018-01-14

Not what I expected

"Stones were not set evenly, and the edges we're not smoothed and snagged everything including the polishing clothe. The band was not stamped with a karat mark or anything, making it look like bubble machine jewelry. It may as well been plastic. They say all their diamonds come with a certification, claiming that their diamonds are so real looking they are registered, but I received no paperwork at all. I regretted my purchase within a couple minutes of opening the package. Thankfully, I got a full refund without a single argument. In fact, they did not ask me what the reason for the return was. As if they knew their products were garbage and received many refund requests."

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Verified
5/5

2018-01-14

Amazing customer service

"We're able to pull up my order from 3 years ago and tell me the correct ring size. "


Verified
5/5

2018-01-14

The wife's rings

"I had a service done on the wife's engagement ring and bought her a new wedding band to match. The process was very easy fast and I was kept up-to-date on the progress of my work and order the whole time. I will definitely be doing more business with Diamond nexus in the future. "


Verified
5/5

2018-01-14

Girlfriend was BLOWN AWAY!

"Truly amazing! Very pleased, thank you so much!"

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Verified
5/5

2018-01-13

Great quality and great deal during black Friday

"When I saw the great deal during Christmas time, I bought one of the biggest stone they have. The quality of the diamond is outstanding and much better than a real diamond. When a great deal happens again, I may buy another one. "


Verified
4/5

2018-01-13

Very Happy

"Read above. Read above. Read above. "


Verified
5/5

2018-01-13

Beautiful Stone

"Excellent experience ,from ordering and receiving in time for XMAS. "


Verified
5/5

2018-01-13

Excellent service, beautiful jewelry

"My ring arrived about 10 days after ordering, absolutely beautiful but too big. I contacted customer service was given all the information needed to return ring and print out return label, can’t wait for ring to be returned to me after having it sized for free."

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Verified
5/5

2018-01-13

Beautiful

"My wife earrings are beautiful and she was very excited to wear them!"


Verified
3/5

2018-01-12

Smaller than expected

"Stone is beautiful, but I expected the ring to be larger. Also, the metal feels very light. "


Verified
1/5

2018-01-12

Poor quality setting. Nexus diamond looked very cheap and unbelievable. Returned. Not worth the $1350.00 price!

"Looked like cheap $10.00 CZ jewelry. Nowhere worth the HIGH price tag."


Verified
5/5

2018-01-12

Excellent service from an ethical jewelry company

"I've bought many pieces from Diamond Nexus and they have always delivered, both with their craftsmanship and service. Their custom design partner, Forever Artisans, do an amazing job. The Nexus Diamonds and traditional diamonds are both ethical alternatives to mined diamonds which, in the best case, only cause massive environmental damage, and in the worst case, support warlords and slavery. When one of the smaller diamonds fell out of the custom engagement ring I designed through Diamond Nexus, they quickly replaced the stone under warranty. I feel very confident buying from Diamond Nexus and will never buy jewelry elsewhere again. "

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Verified
5/5

2018-01-12

Good Experience

"Very nice product. And great service. "