"TBH, I actually signed onto a different website in order to take advantage of Golden's major semi-annual sale of acrylic paint. However, the site was so frustrating, slow, and error-prone that I clicked off in disgust and searched for a different vendor. Found Blick, and in a few simple clicks, ended up buying several hundred dollars worth of product. Thank you, web masters. Blick apparently realizes the difference you make to their sales! But it all would've been for naught if the company hadn't followed up the sales with excellent notifications re the speedy delivery of my orders. Lastly, the way in which the tubes of paint and brushes were packaged so that they arrived in perfect condition means that Blick is now my absolute go-to place for all of my artist supplies.
You've got it down pat, Blick. Thank you!!
Don't screw it up now by changing what you're doing so very well."
"Always find Blick to have good competitive prices, good quality stock, & shipping. "
"Three out of four were dried out: yellow, light green, and a light brown or tan. The red is fading or was that just dark pink? No red then. So, beware of any markers on clearance, like the ones I bought, "ArtPOP! Twin tip markers, 12 colors". Now I know. Not a total waste because they were discounted. "You get what you pay for," is the moral of this story. But the survivors will be fun to enjoy on small sketches."
"I enjoy shopping at Blicks"
"Used the app to order items I wanted. It was easy to navigate. I am enjoying the items already!"
" You have what I need and can get it to me. I live in small town with no close stores with good art supplies. I order all my art supplies on line.
Thank you"
"Fedex service is horrible "
"Both products and delivery were great!"
"Blick could be more up front about shipping and handling fees when ordering items shipping from a third party. The added cost was a surprise at checkout. Also, there was the expectation of a delivery date, which came and went with no delivery, the shipment arriving a week later and the day after finally receiving notification it had shipped. A better tracking process would be great."
“Thank you for your feedback. We appreciate your shopping with Blick Art Materials. We are always looking for ways to improve our service for our customers. ”
"Exactly as described, delivered early"
"Ordered through online. Prompt service as predicted."
"I was buying a gift card. It arrived promptly and was easy to order online"
"I have quite liked the things that I have gotten. Blick is a nice place to shop."
"Blick’s employees are always friendly and helpful. I have never had a problem ordering from Blick. Any problems that have occurred were with the delivery company, and Blick took care of the problem immediately."
"It was good. I think the pricing is a little bit high!"
"Your website is not user friendly!
Had to call the closest store (Atlanta) to get help on how to use the gift card. Typed the information in 4 times and still didn’t feel comfortable. Never was notified how or when it shipped. Finally called to find out it was sitting at my local post office. I am now away for the holidays."
“Thank you very much for this feedback! We're sorry that you had such an experience using our website. Our agents are available to assist with any future website or payment issues. You can use our live chat option on www.dickblick.com or contact them via phone at 1-800-828-4548. Again, we are very sorry that you had a less than desirable experience, but we are happy to see that you have reached out to our agents to assist with a remedy for your issue. ”
A rep from Blick Art Materials, BlickArtMaterials, has responded:
“That’s great to know! Thank you for your business.”