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Product & services pricing
0.00/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.25/5
Customer service:
1.25/5
Return/Replacement policy:
0.00/5


5/5

2005-01-25

"Wow. I bought just over $25 of parts, and in less than 2 hours I have a confirmation e-mail telling me its beeen shipped. Too bad I don't buy more electronic parts (capacitors, resistors, those things), or this would uproot Newegg as my favorite retailer to do busines with. Search function on site/listings could be improved IMO. If I don't know the exact specs I want, then it's kind of a hassle to search for components."

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Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
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N/A
Being easy to reach
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Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service being trustworthy
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Verified
5/5

2004-12-23

"This was my first order from DigiKey and I bought about $40 of small electronics parts for a small project. The search functions on the web site are excellent and have many useful links to product sheets. The selection seems excellent and the priecs are great. I will definitely be ordering again from these guys if I have the chance."

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Verified
5/5

2004-03-26

"My 2nd order from these guys in less than 2 weeks. They're fantastic. Good prices and cheap, fast shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-12-12

"DigiKey is well known for electronics lovers. (Just like Mouser.) However, I did not use them until now, and I am regretting that I did not.
The fullfilment is lightning fast. I ordered a few stuff worth $60 or so and three (3) hours later, I have an shipment notification with shipping number.

With very good search and PDF catalog, it is extremely easy to navigate the web site and find stuff you need. With its in-stock status right in front of you, you know you are dealing with good people.
"

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-25

"First time buying from them. Extremely fast order processing and fast, accurate shipping. I am extremely pleased with their service."

Detailed Review Benchmark + -
Overall quality of the company
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Overall product shipping and delivery process

5/5

2003-04-08

"Ordered on a friday afternoon and received my stuff on a monday. Absolutely friggin AWESOME to get something that quick. Shipping was only like $3, which is extremely reasonable. A lot of places I've seen around the web will charge $8 just to ship something that could be tossed in an envelope and sent much, much cheaper. I would definitely order from these guys again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-11-27

"These guys are pros. I ordered in the afternoon (PST) and they shipped the same day USPS priority which was very inexpensive. Everything was bagged and labeled.

Their minimum quantities for caps and resistors make small orders pricey. Prices on ICs are very good.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

nk
5/5

2002-06-14

"Digi-Key has long been one of our best suppliers at work, and they work equally well with personal accounts. Never had problems over the phone or via their website."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process