"Digikey is simply the best place to go for electronics components. Their website can be daunting to navigate at first, but now that I am comfortable with it, it has almost become my goto place for locating an opamp or other coponents based off of some preliminary specs. Fast service and shipping, reliable stock counts, what more could I want."
"THE BEST! This is the store for your electronic needs. They don't overcharge you with shipping like Mouser. Digikey first class shipping is always $2 and Mouser's minimum shipping charge is $6.85.
The only thing they are lacking is a good potentiometer selection, Mouser has them beat on that. But for Nichicon capacitors and Dale resistors, Digikey always has the best prices"
"Came as a highly recommended store for replacement components and my experience has been great. Excellent price, super fast shipping, and prompt email responses. Thanks guys!"
"Stocked one of the hardest to get Atmel chips in the US right now. Price point was right where it should be, not gouging the customer for a shortage of inventory. Shipped quickly and very well packed using eco-friendly materials. Shipped very quick. "
"Ordered some capacitors. Had everything I was looking for. Had great prices and excellent selection of numerous brands and hard to find items. Super fast shipping even ordering UPS ground. Got proper order in great packaging in less than a week. Very highly suggested site."
"Their packaging is nice.fast shipping.saved me a lot of money for replacing the caps on my tuner box."
"When you need an unusual component or electronic device the Digi-Key catalog and website are invaluable tools for your search. The online web ordering procedure is painless and accurate. Service is very good and and the company can accomodate special requirements. Not always the lowest price, but quick service and extensive stock make up for it. Combined with reasonable shipping costs, this is a good place to look for components when you need something beyond the corner electronics store. "
"Made two separate purchases of components with resistors and ferrite beads. Easy to use website. Great selection and prices. Ultra-fast shipping! Superb packaging! Would definitely buy from them again! Thank you!"
"Best customer service ever! They have live chat and were pretty much on 24/7 with no wait time. They shipped my item same day and came to my house few days later. Highly recommend!"
"Terrific to do business with, recieved shipping tracking number within 2 hours of placing order. These guys are a class act. Worth the extra money on certain things, and frankly, dirt cheap on others."
"Digi-Key acquired me as their customer when I began
shopping online for a vendor that carries the majority
of their product lines, but in particular, they had a good
price on an item I thought would come and go quickly
(a prototype version of a surface-mount microcontroller;
the prototype version is DIP-20 package). There wasn't
much stock on these to be found online, and Digi-Key
seemed willing to take the risk to buy up a good lot of
them. What's more, when more of the same item became
available from the manufacturer (again, in limited
quantity) Digi-Key bought up a good supply of them,
and offered a good discount on quantity purchases of
them.
All the usual customer satisfaction issues went smoothly;
but the shipping kind of surprised me -- something about
the way Digi-Key packages things, I think, is special --
deserves unique praise. Of all the dozens of online
purchases I've made from vendors in several different
(unrelated) product industries, I've never seen anything
quite like the Digi-Key shipping department's own
'product' -- the shipping carton and packing materials.
All I can say (at loss for words) is these guys set a standard
for the competition, when it comes to the packaging (the
outer shipping carton). I can't think of a way they could
have improved it. Ironically, the one way I can think of
that might improve it a little is the same quality that
attracts me to it .. their logo is impressively emblazoned
on the shipping cartons, which I think might invite theft
enroute (esp. a blind drop from UPS to the doorstep).
OTOH I doubt any of my neighbors would have a clue
what Digi-Key vended (electronics parts for manufacturers
and researchers and students of EE).
Would I buy from them again? You betcha -- my first
stop when shopping for electronics parts online is
Digi-Key. I don't need the hassle of finding second
sources; if DK doesn't have it, only then do I look
elsewhere -- unless it's a can-wait item or something
I think an underdog vendor might have an older replacement for on a non-critical item -- bread and
butter things I can take a risk on with an untried other
source. That's when I'd pass on Digi-Key; when it was
a price-point issue I consider an industry-wide problem
and thought I could beat the system by scouring obscure
suppliers for surplus and this sort of thing.
Summary: No problems here; everyone should try them
one time and see for themselves -- Digi-Key deserves
the title of 'industry benchmark' and, I think, more. Can
they lower prices? I have no idea. I wish someone would
lead in this; I don't see it as being likely."
"Very quick shipping, arrived 2/24 promptly, all individual components (resistors, capacitors, etc.) precisely labeled and individually packaged, static-sensitive components in suitable baggies. Very smooth transaction. However, another order I placed (I'm not exactly sure why) had its shipping delayed by a week. This might not be Digi-Key's fault but it was disappointing. "
"Very fast shipping. I ordered on the 5th and received on the 7th, with the normal shipping option.
Contents came securly with bio-packaging and static proof bags for sensitive devices.
I'm VERY satisfied, don't hesitate to order from here."
"You might be able to find cheaper suppliers for the kinds of things DigKey sells, but they are so easy to do business with, why bother. Their specialty is electronic components, tools, and supplies, which they have stocked in breadth and depth. Surprisingly, however, they don't sell common chemicals, like potting compounds, coatings, circuit board production materials, and related items which would complete their lineup for companies in the electronics production business. But for small businesses and hobbyists, they're still an excellent resource.
Not only do they have what you need, they're excellent at getting it to you. Their order taking and fulfillment is as good as it gets. They'll routinely turn around a new order in a matter of hours, and if you're willing to spend the bucks on overnight shipping, you can count on having your order on your doorstep in under 24 hours, well packed and safely delivered.
I do have one small gripe with them, but it's common in the more industrial kinds of vendors -- they don't tell you shipping charges until the items are actually shipped. That means your order process is completed without knowing the final cost. I don't see this as a big deal with DigiKey though because their charges are very reasonable. They also assess a small order fee of $5 for orders under $25. No big deal there either, considering that they'll charge you $0.18 ea. for a (better) capacitor than Radio Shack will charge you $2.19 ea. for. Buy three and the $5 is paid back.
On edit: a suggestion for new customers -- download the pdf catalog (or catalog section) prior to starting an order. It makes searching for parts and comparing alternatives much easier than relying on the online catalog. Better be on broadband though, their complete catalog is around 50MB. "
"Wow. I bought just over $25 of parts, and in less than 2 hours I have a confirmation e-mail telling me its beeen shipped. Too bad I don't buy more electronic parts (capacitors, resistors, those things), or this would uproot Newegg as my favorite retailer to do busines with. Search function on site/listings could be improved IMO. If I don't know the exact specs I want, then it's kind of a hassle to search for components."