"This store was a nightmare to deal with. My order was to be shipped in two days but was two weeks. No notifications on shippment dates untill the trucking company called. the dvd/vcr I ordered was substituted for a lesser valued product and they billed me full price. Billed me for a tv stand they did not deliver and that took weeks to get a credit. There is no phone number posted, e-mails are, for the most part, ignored. Please do not do anything with this company! "

"Address printed on ship order for digital1234.com
38 Fairfield Pl.
West Caldwell, NJ 07006
1-***-***-****
emails indicated on web are no longer serviced. Great price but unsure what may happen after purchase. Limited email response. recevd in 1 week."

"After finding out a friend of mine bought from this store, she couldn't find a phone number to contact digital1234. She didn't know if her order had been shipped.... I did some researching, and found this address and phone number for digital1234 on New Jersey's Better Business Bureau Site. So here it is for all
2 Howard Place
Ledgewood, NJ 07852 Phone Number ***-***-****

Not suprisingly, they've had two complaints fileda against them w/ the better business bureau."

"Absolutely terrible customer service...first they would not ship order due to "incorrect address" associated with credit card which is total bunk, but I did call and verify same with
Capital One. I emailed Digital 1234 to try and fix their system. I emailed 4 times and received no response as to whether they were going to ship or not ..never a word from them. No matter how cheap a supplier seems to be, there is often a dark side. digital1234 is the darkest I have every observed."

"I thought I was one of the unlucky ones, but I must have to change my statement. My Nikon D50 has arrived in 10 days and my e-mails were responded by the team. The prouduct is in excellnet condition. The price was definitely the best deal. I'll make my future purchase at this store. The no-fun part is waiting between the confirmation e-mail and the shipping e-mail. After that, everything was great."

"Ghetto web site but it gets the job done. Camcorder Product shipped and as expected. Very Satisfied with the price"

"We ordered a digital camera on Oct 20, listed as in stock. After their confirmation arrived, no further communication has been made. I have tried several times to contact them by e-mail, but all messages are returned as undeliverable. It would be nice if there was a phone number somewhere on the site. From what I see, it is as if they are no longer in busness."

"On whois, it shows digital1234.com is registered by Django LLC. An the administrative contacts mane is Jim Stewart. A simple google of Django, LLC, shows an address and the following phone number. Here it is for people that want to call. This is assuming there is an affiliation between the two.
Django Llc. 480 Lexington Avenue New York, NY (New York) 10167-0002 Phone: (212)
761-1541
"

"I ordered and after a week I had to email them and ask if I was going to get a tracking #. They sent me an email saying "sorry we are out of stock we have cancelled your order." Well a week later I recieved the order, refused the package and now my package is nowhere to be found and they convienently don't have a customer service #. I will be happy to update this with good news if I am refunded my $ in a timely manner."

"Order on 08/24/05 Samsung H10 DTV receiver, receive confirmation E-mail item would ship next business day. DIGITAL 1234 has no phone for customer service contact. Contacted Digital 1234 on 08/28/05 regarding order status via E-mail.
Canceled order on 08/29/05 due to no reply to previous inquiry. Digital 1234 shipped and charged my account on 09/01/05. They do not respond to customer requests or issues.
This company should not be allowed to do E-business."

"In my case the pros are:
- good prices
- fast e-mail responses
The cons are:
- late shipment
- "no returns" policy (in my case item arrived
nicely packaged, without visible damage,
but when the next day when it was connected
and turned on it did not work, and now I
have to go through the painful process of
warranty service that, lets hope, won't have
to be repeated every now and then). Not a
pleasant situation for a $3000 purchase.
"

"This is a positive review for digital1234.com.

If you like to shop around for price on the web and you're looking for a digital camera, you'll quickly find that the prices range from ridiculously cheap up through list. You start doing your homework on the cheap ones and quickly find out that they're crooks from Brooklyn and that you will *never* be able to buy the camera at the advertised price.

You could be safe and order from Amazon, but it looks like you'd pay a couple of hundred dollars too much. Right between these options is where you'll find digital1234.

They're not Amazon for sure(no physical address on their web site, no customer service phone number), but if you look around, you'll see that most people's comments about them are positive except for a few regarding the difficulty in reaching them if there is a problem.

Count me among the happy customers. I placed the order on Sunday and got a confirming email that said "the next email you'll get from us is when your order ships." Their web site said that would be in 1-2 business days. On Tuesday, I got the email from UPS that my packaged had shipped and it arrived today.

I honestly wasn't sure that I was going to get the camera that I wanted, with the USA warranty card, on time, and with no hassles, but I was willing to take a bit of a chance because of the savings. I'm happy to say that I got exactly what I wanted, exactly when they said I'd get it and for a couple of hundred less than it would have cost me through Amazon.

I recommmend digital1234 if you're OK with what is probably a low-budget operation and want to save some money. Since I read vendor reviews all of the time and would have posted a negative review in a sec, I figured I owed it to them to post my positive experience.

Well, off to take some pics...
-jpr
"

"I ordered a 50" Samsung TV, and was a little skeptical about ordering such an expensive product to be delivered, but seeing as how I was saving about $1,000 compared to Best Buy and Circuit City, I took the chance. Boy, was I surprised. My order came in exactly 7 days, in perfect condition. No complaints here about anything. They e-mailed a tracking number the next day after ordering and let me know about when the delivery company should be contacting me. I would definitely buy from them again."

"Worst Site ever! Placed order then cancelled 2 days later per thier instructions after checking that the order was still pending. Received e-mail 2 days later asking if I still wanted to cancel. Sent ANOTHER e-mail saying to cancel. 8 hours later I get a "OK, order cancelled" reply.
Then 4 days later I get an automated message (can't reply) order shipped & I get billed.
I don't expect much luck returning it or getting my money back..
FORGET THE PRICE-Buy from a company you can at least call!"

"Purchased a Delphi XM Satellite radio and home installation kit at what was clearly the lowest price around.

The product was promptly delivered, new and unopened, and I was able to track the UPS shipment.

When I received the radio, I was unable to get it activated, and went around and around with XM's so-called customer service (with which I was and am highly dissatisfied... but that's another story). After two weeks XM finally decided that the radio must be defective and that I should return it.

When I notified Digital1234, they immediately agreed to exchange the unit and immediately issued a UPS pickup order. The new unit was shipped the next day after the return was received, it activated properly and all's right with the world.

...but I hope I never have to deal with the trained monkeys at XM "Customer Relationss" again."