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5/5

2005-03-29

"Just great to do business with overnight delivery with the best prices thanks Tom"

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
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Delivering products damage free
Delivering products on-time
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Verified
5/5

2005-03-26

"Very satisfied with price and delivery costs. I purchased a Toshiba DVD-VCR combo for $30 less than the nearest competitor and the shipping was free. Arrived fairly fast and in excellant packaging. I will keep this site bookmarked and when I need something else I'll look here. Thanks"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Making decisions on their own
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5/5

2005-03-22

"So far I'm very happy. I was a bit concerned that they had no address or phone on their web site. I wanted to purchase a $2500 RP TV. I emailed them over the weekend with some questions and received a detailed, thoughtful reply monday morning. I than placed my order on monday. Although I had an alternate shipping address, which with many sellers can take several days to clear, they managed to clear my order that same day and notify me twice by email. Finally the next day their shipper notified me that they had the tv and gave me detailed shipping information, including tracking and expected arrival date. So far I am very pleased and pleasantly surprised at what appears to be a very efficient operation. I will update this post when I receive my tv.
Well it's great to save about 1/3rd over local retailers. Shipping was excellent and on time. Delivery company was friendly. Definately a 5 star expierence-- couldn't be happier. Would highly recomend. Will shop there again.
"

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Verified
5/5

2005-03-15

"Excellent! I'm a Pro at picking up merchandise on the web and was reluctant to buy from any retailer except BH or Adorama (camera gear) but since the price was almost a couple hundred bucks cheaper (Canon 20d) I thought why not at least try. This is not a site for someone who has inept computer skills, and certainly not for people who need someone to hold their hand through the transaction process, but if your looking for rock bottom prices look no furthur....
I was patient and received my order confirmation a couple days late and received my order exactly as promised ,USA model
I really don't think these guys are crooked! I watched this site for some time and noticed items periodicly go in and out of stock. Crooks always have your item in stock! And will always take your money.....
These guys seem honest and for real.....thanks Klaus
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
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Making decisions on their own
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Verified
5/5

2005-03-15

"GREAT!!!!!!!!!!!!!!!! Better than great. Fantastic! I'm sorry for anyone who hasn't had a good experience with these guys. Maybe I was just lucky. At any rate, the order for my absolutely perfect Canon 20D body could not possibly have gone smoother. They confirmed my order immediately, they sent me notification of shipment that afternoon, and the next morning I was advised of a tracking number via UPS ground. It arrived precisely as was scheduled and everything was perfect.

I have had sooooo much trouble finding some reliable company or individual to buy this item from. I must have bid on 50 of them on eBay. I was ripped off on (actually, in all fairness, OFF Amazon ... a seller of theirs suckered me into the now all-too-familiar bogus Amazon web page, Western Union web page and escrow company web site. And I thought I would never get stung. But I did. It made me really, really cautious. I was very nervous about dealing with these guys. They had an excellent rating to price ratio ... in fact, by far the best. If they can keep this up, they are going to take over the internet for high end electronics. I couldn't wait to sit down and write this. I am so excited to finally find someone I can trust. Believe me, these guys are going to get all of my business from now on!!!!
"

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Verified
1/5

2005-03-10

"not be processed"
Since I could not place the order and did not receive any indication that an order could have been placed, I moved on to another site that did work propperly.
A few days later I received an email from Digital 1234.com stating that my order had been shipped. I emailed them several times with all info explaining that I was not able to order from their site. To this date (Mar 10th 2005) thet have refused to even respond to any of the emails that I have sent to them. I can return the product to because they make absolutely sure that no return address appears on their site or on any packaging.
Customer service is suspect at best or may not even exist at all. You should at the very least be able to communicate with someone somehow sometime.
At this time I would reccomend this site to anyone.
If the slightest thing goes wrong with your order you could be screwed like me.
"

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Is consumer focused

Verified
5/5

2005-03-05

"I ordered the Canon i9900 printer ($415 delivered) on a Saturday, so that's just like placing an order on Monday because standard UPS delivery is Mon-Fri. I received the printer today(Fri) March 4, 2004. Brand new and working perfectly. No phone calls to try and sell me other items. You will get three emails (confirming your order, letting you know that it has shipped, and the last one lets you know it was delivered and who signed for it.
The cost of their printer is between $75 and 100 less than every other retailer. Digital 1234.com has my complete confidence. I will definitely order from them again in the future.
"

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Is committed to quality products and services

Verified
4/5

2005-02-27

"Pros: Great (BEST) price, INSIDE delivery of the Samsung 61" DLP, quick delivery, friendly service. NO hard sell of warrenty or any other item you did not want to order.

Cons: No phone ordering unlsess you send them your phone number, and then it is a waiting game for them to call. Once they called, were very friendly and willing to answer any question.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
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Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
4/5

2005-02-23

"I received my TV very quickly but had some trouble with the warranty I purchased. It finally arrived 3 weeks after the order so I guess I'm satisfied. The email communication could have been better regarding the warranty. It took some prodding before someone actually responded with some useful information."

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Verified
5/5

2005-02-22

"Great company !

Ordered Digital Rebel and 1 GB compact flash. Flash was out of stock - happens - got 2x512 MB Flash (after confirmation) and UPS next day shippment upgrade !
Everything received in time, new, with US warrenty !
Will shop there again !
Every E-mail was responded immediately, very polite and professional !
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Being knowledgeable
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Customer service being trustworthy
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Customer service resolving problems
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-16

"Item shipped in a couple of days. No problems, arrived in good condition. I would buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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5/5

2005-02-12

"Was hesitant on buying here after reading the reviews but I ordered my NEW camera, which is cheapist price on the net, yesterday and it was shipped and is due for delivery on Monday. Very fast shipping. Will UPDATE this rating after I check out the camera. Will do business with this store again if item is ok on arrival.

Package with everything in it came as they ssaid it would and all was in the package as per the manufacturer...

Very Fast Shipping and Very Trust Worthy of the items they sell... Love the LOW prices... WILL do business with again....

Thanks to a great online store........
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
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N/A
Being knowledgeable
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Making decisions on their own
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Verified
5/5

2005-02-06

"Order shipped and received promptly as advertised. Would definately order from this outfit again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
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Verified
5/5

2005-02-06

"Thanks digital1234!I was so happy to find resellerratings.com. I almost purchased my Minolta DimageA200 from other stores until I read their ratings about cheap cameras then charging OUTRAGOUS prices for the accessories that are supposed to be included. My camera and all the factory goodies arrived in 1-week UPS ground from NY to Washington state. I am quite pleased with my purchase. I received a order confirmation email within about a minute and the next day had a direct link to track my package emailed to me. These guys are tops in my book. I was nervous at first but am now totally at ease and would recommend them to anyone without hesitation.
I am adding to my review.... I had lost my receipt and needed it to buy an extended warranty from Minolta. I emailed Digital1234 and they responded with an email shortly after informing me they were sending a receipt in the mail. It arrived as they said it would.
This is definetly an outfit worth dealing with.
Thanks again Digital1234
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
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Customer service resolving problems
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Web site being easy to use
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Verified
1/5

2005-02-01

"Watch out for improper warranty claims. I purchased Infinity speakers from them and after contacting Infinity Systems, the warranty is void. When purchasing Infinity merchandise from digital1234.com, who is an unauthorized dealer for infinity products, It voids the warranty. Always check with the manufacturer prior to purchasing anything from this company to see if the warranty will be honored. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
N/A
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
Making decisions on their own
N/A
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability