"I have purchased many items over the internet but I have never been screwed by a company like this. I ordered a simple point and shoot lumix camera from these crooks and as many stories before me got called by there rep and said all this about the battery and sd card and and said I would be wise to upgrade. The camera came in with original battery and charger but my upgrade cost me over $200 for an extended life battery and an sd card that was not even formatted to shoot video. Called to return and the restocking fee is $90. What a joke. I have already reported to the NY BBB and am calling my creditcard company also. Should have read reviews before I was suckered. The web site says cheap that is the biggest lie. Low price was too good to be true."
"Do not buy from this company. They are nothing but crooks. Placed a order and then got a email stating they could not process without speaking to me first. Then they go in to this big spill about how I needed another battery, thats when I told him to cancel my order. Do not let these people rip you off. These people need to be shut down. How many people has this company screwed out of their money? They are a joke, DO NOT ORDER ANYTHING FROM DIGITALELECT.COM!!!!!!!!!!!!"
"DO NOT BUY FROM THIS PLACE!!!! They are scum. I ordered a Nikon D90 from them and got a call 4 days later to "process" my order. What they don't tell you is that when you buy a camera it comes with NOTHING! They try to talk you into buying a battery because the one only last twenty min and one time only. Then you have to buy firm ware for the thing. You can't even turn the camera on! After they tried jacking the price up another $300 dollars before I could even get the camera I told them to cancel my order. They are horrible!!! "
"I ordered a camera January 1, which the website listed as "in stock". I was called and told I need to order a battery because the one It comes with is for single use only, so I ordered that too. When I called to check the status of my order they said I'd receive it by Jan 17. When I called Jan 18th they said it is on backorder and I should receive it next week. FALSE advertising to say it is in stock and it is NOT! I've been trying to get a hold of a manager to get a refund. We'll see how that works. "
"I had a very BAD experience with this company , I purchased a camera from them over the new year weekend , When monday came around I recieved a e-mail saying they couldnt process my order without speaking to me first .
So I called the company got a story about a battery that i needed and it was on sale for 50% off from the manufacturer , I was busy at work and said do I NEED this battery for the camera to work ? they said yes you do, so i said send it to me but if i find out I dont need it I will be ****** He went on to say why would I lie to you....Didnt you read the website information !
So when I got a break I went to the website and found out the information he gave me was bogus and I called the company NO answer , Called three times more , Left a message on the answering machine and then finally called another number from the first e-mail I recieved and got a rep .... I asked to cancel the order and they wouldnt give me the cancellation code that they say you HAVE to get from the company via phone , And so i asked to speak to a manager , At this point I was livid and just wanted my cancellation code , I put him on speaker so that the employees of my job could hear how he was being rude , Screaming at me and refusing to give me the cancellation code I requested .... When he realized i was on speaker phone after 5 minutes of his rude behavior he spat that both orders were cancelled and he hung up on me!
I called discover and blocked any charges from the company EVER .... theyr a BAIT and SWITCH company BEWARE!!!!"
"Yes I too was suckered in with a too good to be true price with these guys. A Panasonic Camcorder HDC-TM700K they called me after the order was placed and said I have to buy a battery because there was a 20-minute battery with it, and no charger. They were selling me this unit for $699.00 great price, but the shipping was outrageous!!$52.00 2nd day air should have been around $24.00 I got the weight and box size and went to U.P. S. site and checked. I canceled the order BEWARE!! These guys are slippery , and will bully you into spending more money. PLEASE THINK THREE TIMES BEFORE DOING BUSINESS HERE!!! These guys are rough and tough , they chew customers up and spit them out."
"They pulled the same scumbbag bait and switch with me that they pulled with everybody else, it seems. I have the same story... order a camera at a fantastic price, didn't hear anything, finally called, got lousy customer service and the "would you like firmware so your camera will run, $65 more" speech. Needless to say, I cancelled my order with them faster than you can say airline pricing scheme. The worst part of it was that I thought I had done my research and that they could be trusted. They seemed legitimate and they raised my hope that I could actually own a nice camera on my budget... That's why I'm really upset with them, they're downright cruel!"
"DO NOT BUY FROM THIS WEBSITE!!!! i ordered sony nex5 from these guys. it took 16 days to get my camera with a $28 shipping fee/ the battery issue crap/ and very rude costumer service.save the headache and hassle get it at a reputable store."
"Word of warning: DO NOT ORDER FROM THIS OUTFIT !
The bait and switch scam on battery, charger and warranty is complete misselling. In my case a Canon T2i kit. Canon USA have since confirmed that there is no such thing as a 20 minute single use battery. And that the battery and charger in the T2i kit is standard - do not be fooled by 12 hour charger, single use battery, etc. Warranty is also standard on parts AND labor for 12 months. I want to warn others not to be scammed by these people. The original price was shown as $609 (good low price = scam!). Walk away whilst you can."
"Nothing more to add to everything already said - true Bait & Switch - in my case it was the extra charge for the Firmware for a Canon Camera at $239.- What bothers me the most is the blatant lying - in my case that the extra firmmware charge was disclosed at checkout. DON'T BUY from them."
"I ordered a Canon T2i body, on the website they let you order it with a foreign creditcard but I got a message that I needed to call them. It took a long time to get a hold of them. When I did they told me I couldn't order with a foreign creditcard. Their website lets you choose your home country though and doesn't mention anything about foreign credit cards. My friend said she would lend me an American card. I thought I better call them again and got again a very unfriendly staff member. I asked him if I choose the 3 day delivery option if it really would be here in 3 days ( Now its Monday) He told me I had to choose the 2 day delivery option and it would be delivered by Friday if I would take the 3 day option it would be delivered by Tuesday next week , 6 work days!!!
As I read some of these feedbacks before I don't dare to order something with them."
"This is the worst internet company that I have EVER dealt with! I ordered a Canon camera at what I thought was a great price. I got what I now know is the standard email that said I needed to call them. They said that I accidentally ordered two cameras (which I know I did not!) and, by the way, did I want a real rechargable battery not the 20 min one-time use battery. The website clearly says "battery pack" in the product specifications. Also, did I want a memory card since it didn't come with one of those either. I was told that there was a 30 day price match guarantee so if I found these accessories at a cheaper price then they would refund the difference. That is the ONLY reason I agreed to the "package" that they were offering. I have since found the items much cheaper. I called them and wanted to return just the accessories and keep the originally ordered camera. No deal. I was told I had to return the whole "package" at my expense and pay a restocking fee of at least 15-25% then reorder the camera and pay more shipping and insurance. I then said that I wanted them to honor the 30-day price match guarantee. I was told that they didn't have a guarantee. At which point I started to lose my cool. The customer service rep was rude and talked to me like I was stupid, which I was because I fell for this scam. I was told to send then the links for the cheaper prices. I've sent then twice with no response. I now consider myself officially blown off by them. Please do not do business with these scammers!!! In the old days they would have been strung up from the highest tree next to the horse thieves and cattle rustlers."
" You really shouldn't even try dealing with these bozos unless you are a professional proctologist! I was looking for a Nikon D90, and they had a $609 price listed. I emailed them to make sure, because the site said it was a US model, new, factory sealed with all accessories. They actually emailed me back and said, yes, that was correct. I then called, and they verified it again, so I ordered on the website. I got an email verification the next day. Then, nothing for a week. Then an email saying I had to call to verify the order. When I called, they wondered why I hadn't bought a battery with the camera. I told them that their website stated a battery came with it. The moron I talked to said the included battery wasn't rechargable! I told him that I had gotten an email from them saying the body came with all factory accessories, and at any rate, I didn't want to buy the accessory battery (at $99 each, no less). He said they would have to cancel my order, just because I wouldn't buy extra accessories, and hung up. I called back, and it sounded like I got the same moron. Yes, we can't fulfill your order unless we can rip you off. Anyway, be careful. If their lips are moving, they are lying to you. And because I tried to get the camera from them, I missed the oportunity to buy a legitimate one from B&H during their Christmas sale.
Anyway, my New Years wish is to see the idiots put out of business. Spread the word!"
"Never do business with this company, they are unethical, have no customer service skills and just don't care about anything except taking advantage of the customer"
"Digital Elect is a bait and switch company. They advertise low prices, and then bait and switch you with outright LIES. They sent me an email asking to call them about my order, which I did. They said I had placed 2 orders for the same product, which I did not. They then explained that the Canon camera I ordered had a demo battery and a charger that charged the battery in camera only. After I agreed to change the order to have a battery and charger the really good price they advertised was very close. This company is not honest, nor reputable and low prices they advertise are not real either. "