"Sharon was very helpful and friendly while helping me to solve an order issue. I am very satisfied with her service!"
"Having brought the first product from the store, it was not in stock. they very quickly gave a refund and i ordred a new product which arrived in 10 days, so more than happy.
When the product arrived it did not work. Contacted Dino direct customer service via the chat and uploaded a video of the fault. The customer service was great and offerd a full refund stright away and recived the refund in a matter of minutes, so again happy.
I am going to order a new product from Dino direct so fingers crossed. I will update on this. Over all Dino direct customer service have been excellent so far in resolving my problems."
"Nice trendy jacket. Decent quality, delivery was a bit delayed but excellent communication throughout from Dinodirect."
"This company is very bad never buy any thing from this company i buy cell phone from them first they send me very late keep emailing then finaly when i got the cell phone its discription is totaly diffrent then what they discribe on there web site useless for me because not workin with my company try to contact with them they sade change your cell phone company we cannot take it back if you want to send back you have to pay shiping charges evan when i buy from them they charge from me returning shiping charges but at the end they dont want to take it bake and i lost my mony cell phone useless for me never buy from them if any body want to lose there mony then contact with them i hope every body will stay away from this company"
"Very good support!! Especially girls Otta!! for quickly resolving the issues raised!"
"I make online shopping a long time. Buy in different stores. Dinodirect a store where a huge range of products, most of them are free shipping .
Convenient and easy to chat with customer support (in other stores, it is often a problem)
Last order got lost in the mail, or Dinodirect offered a refund or send an order to re-
Prior to that, all orders came quickly and without damage
Very often offer discount coupons.
I am satisfied with the store."
"I've been buying products from dino direct from about 2 years its been a great experience on this portal,customer service pre sale & post sale is perfect,shipping information s detailed & precise,plus dino direct provides lot of discount offer & free goodies along,way to go dino direct,you guys are doing great job,thanks for keeping customers happy"
"The site has a really excellent support, answering very quickly any question!
The products came in an excellent condition.
The quality of the products I ordered was very good, as I expect when I read the site product attributes. No negative surprises!
The only cons are the following 2:
1. The product took a bit more than a month to reach me (via normal mail!).
2. There was no electric plug for Greece (I had to buy one from local market)."
"I met with a DinoDirect facebook page and when I saw things, especially clothes and bags, I was crazy because everything is very cheap. I decided to order some products to see if everything came right and I had many good surprises. The products all come nicely packaged and are very discrete, which facilitates through customs. Since I met the company, I have done many requests and I am very anxious for everything to arrive pretty quickly. I recommend to all. Very good and reliable."
"Dino River Pte.Ltd have been really great! We purchased a product from them and didnt end up needing it for our work, so we sent it back. It did get lost in the mail but Dino worked really hard to track it down. After a lot of hard work they found the product and instantly gave us a credit back. They have been really understanding and helpful. Highly Recommend."
"Do not buy anything at every DinoDirect, they deliver products with absolutely no quality. I had a pair of pants and a sweater ordered and both are hard, smelly and the pants ensures that all I get red spots on my legs and hands.
Definitely not good quality, so I had DinoDirect asked to take the stuff back, and that they only want to do that if I pay shipping back to China. While I have paid $ 1 extra for ''free return'' when i ordered the product.
Never buy something from DinoDirect!"
"The products are very cheap and the shipping is very fast! Recommended store!!"
"Excellent store, with good customer service! No question was left unanswered! The prices are not very low, but you can always find a discount coupon (so they sales policy)). I make a lot of shopping there - smartphones, tablets, headphones, adapters and many other products. All products are of very good quality, available for shipment within two to three days, and more dependent on the postal services (usually in Russia is 20-30 days). Very satisfied with the work shop, I recommend! "
"Everything was good, the phone arrived according to its description. The price was really great."
"This is a very good site, I trust him. All things come qualitative and rather quickly. If problems arise, the service all at once eliminates. The only site that has never let up and running fairly! I like to buy it!)"