ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-10-07

Exceeded expectations

"I've taken on the task of building my own custom gaming rig, so in the past few weeks I've bought from several different leading sales sites in canada. I'm not going to name names but directcanada exceeded all expectations and they've shot to the top of my list. I've now been cross checking parts just to see if they're provided by directcanada as well due to the fact that they shipped so quickly. 2 days? Free shipping? I'm floored. I'm not that close to either warehouse either. I ordered my parts and expected to see them early next week but was so very pleasantly surprised with the quick delivery. I will certainly be buying again from directcanada as well as referring others to it should they ask for a recommendation on my part. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-06

QUICKEST DELIVERY!

"I ordered my PC part I needed at 2pm and received the item the very next day! Will be ordering all my parts from here now! that was amazingly fast! THANK YOU SO MUCH! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-27

Quick Delivery

"Ordered a Graphics Card, and the order was confirmed ready and shipped quickly. They always have great prices and love the free shipping. Due to the customer service, prices, and free delivery I have ordered more computer parts to complete my build.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-26

I Need Parts

"Although its selection is limited --- for example, it does not carry Nocturna fans --- I love DirectCanada. Its prices are better than both CanadaComputers and NCIX; order processing and shipment are always prompt; products are always well packaged; and I've never had a problem with product quality or performance. I recommend DirectCanada to anyone who is building a PC."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-25

Great prices, fast delivery

"Made a few separate orders for a new computer build late Monday night. We were able to track the orders the next day. UPS made a delivery attempt Thursday afternoon and we picked everything up at the drop-off point Thursday night.

All the parts were there and worked right out of the box. The prices were very competitive with other online re-sellers and much cheaper than our local stores, especially when we paid $0 for shipping. Very happy with the purchase process from Direct Canada!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-24

Best price in Canada

"Always the best prices in Canada and fast shipping. My only complaint is they mostly use Purolator as shipping provider. They are the worst. Never leave a card, don't ring the doorbell and they don't have any dropping points near your to pick up your package."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2016-09-24

waiting waiting

"they send 2 of 3 item need to wait 4 days before get the other item the item start at same place ..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-24

Excellent Service

"Ordered a new Router Monday afternoon it arrived Thursday morning, excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-23

Great customer service

"Had an issue with PayPal not sending the payment, they helped me solve the issue and then shipped extremely fast. Definitely recommend doing business with these people! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-18

Buying from them since 2006 !! My best computer shop

"I've been buying from them many times over the years. The reason are;

Great price, look price elsewhere. Then go check their price. If they have it, it will always be cheaper !

Very fast shipping and free almost everytime !! (50$ and more free)

In the past, I had to returned broken item with no problem. Fast RMA if something goes wrong. They reply fast to your e-mail.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-18

Fast Shipping and Good Prices

"Prices were the best for these two items and the free shipping was good as always. Put in the order on Wednesday night and the package gets here Friday. I have ordered a lot from Direct Canada before and I would not hesitate to recommend them to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-17

A1 service !

"Ordered thursday received friday. Excellent service !! I'm really happy i will order more often from DirectCanada now."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-13

First time experience - I'm not paid to write this review

"Ordered a mouse on Friday, and had it delivered on Monday, with free shipping. Product was on sale and cheaper than the big boxes. I'll definitely be considering purchasing from Direct Canada again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-12

Very satisfied customer. Great business to deal with.

"Every time I order from Direct Canada I am suprised at how fast the Item is processed and shipped securely and Lightning fast!. The Product is always in perfect condition, on time and some times even earlier than expected, which is great. I know I can usually always find the lowest prices on items from Direct Canada, almost always free shipping and always in stock. Thank you direct canada for being reliable and punctual."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-09

Very Good First Impression

"This is the first time I have purchased from DirectCanada and I am happy with the decision to go with them. I placed the order on Monday night and it arrived on Wednesday afternoon via Canada Post Expedited. Competitive pricing and fast delivery, keep up the good work! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A