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Product & services pricing
3.44/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.69/5
Customer service:
4.08/5
Return/Replacement policy:
4.23/5

Verified
5/5

2019-09-25

Website was confusing about adding credit card- Company reached out to resolve my concern.

"I had a confusing experience on the website that I described below. After my review they reached out and very sincerely requested my input as to what was wrong. They listened and understood.

Original review below:

I did not want to have my credit card information saved since I use Google to save that. The button for "save my information" looked like it defaulted to save information, so I tried to reverse it, but it saved the information. I tried to delete the card information but it is still there.
"

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Verified
5/5

2019-12-25

"Nice place to buy things "

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Verified
5/5

2019-12-25

Very helpful.

"Very helpful. Polite and eager to help."

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Verified
3/5

2019-12-24

yes

"its great i love ityes yes"

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Verified
5/5

2019-12-23

"Excellent Customer Service - Thanks!"

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Verified
5/5

2019-12-23

My first time order...

"Amazing, I cannot wait to re-sell the items I purchased. Thank you!"

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Verified
4/5

2019-12-21

"This is my 5th pallet and I'll keep buying."

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Verified
5/5

2019-12-20

"super buena, hoy fue mi primer auction!!!!"

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Verified
5/5

2019-12-20

Due Diligence

"Great experience. Do some research and you won't be disappointed. The customer returns, air conditioners, were more new, damaged boxes than actual "customer returns". Can't say enough positive things about customer service. Bentonville is where I picked up my first pallet and they were great. Do your research on shipping costs. I had bid on a few pallets from a distant location and soooo glad I didn't win because the shipping costs were greater than my bid. Direct Liquidation does not upcharge the cost of shipping, they do charge sales tax if you don't have a tax ID number. Looking forward to my next great deal."

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Verified
2/5

2019-12-07

In

"Shipping cost more than the product. "

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Verified
5/5

2019-12-20

"Had questions about using my 1st coupon. Danny was able to help instantly. Thanks for your quick response on the chat."

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Verified
5/5

2019-12-19

"Pallets to Truckloads.

If I'm required to inform a minimum, then I must insist. Is there an affiliate marketing program?

I'll be making videos on YouTube and posting to my blog about products/pallets from your company... Just don't want to breach any policies.

Thanks!
"

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Verified
5/5

2019-12-19

Great

"They have been very responsive and have treated me with respect. I am still waiting for the delivery information for my first pallet but the website is user friendly! So far so good! "


Verified
5/5

2019-12-19

Good list of items

"Perfect for new business owners. They have a wide range of items at a very reasonable price."

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Verified
5/5

2019-12-18

"The customer service is great had a problem got it taken care of right away."

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