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Product & services pricing
4.06/5
Chance of future purchase:
4.04/5
Shipping & packaging:
3.97/5
Customer service:
4.00/5
Return/Replacement policy:
4.07/5
Featured Review


Verified
1/5

2024-10-29

Wrong ammo sent

"I ordered 17 wsm caliber ammo and you sent me 22 mag ammo
"


Rep reply posted 2024-10-30
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:

“Hello! I am very sorry for the inconvenience. I see one of our CS reps is already working on an exchange for you and is sending out the correct ammo and sent the return label for the incorrect ammo. If there is anything else you may need, please don't hesitate to reach out to us at info@dirtybirdusa.com.

Thanks and have a great day!
Michael Earnest”


Verified
2/5

2024-10-29

Missing

"Ordered 2 items got confirmation on 1 don't know what happened to the other item. Do you. Did not receive anything yet. "

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Overall product shipping and delivery process

Rep reply posted 2024-10-29
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:

“Hello! It looks like both of your items have shipped. One is scheduled to be delivered on 11/1 and the other doesn't have an exact date yet. If you didn't receive both tracking numbers, please reach out to us at info@dirtybirdusa.com and we can get you the tracking information.

Thanks and have a great day!
Michael Earnest”


Verified
5/5

2024-10-29

Amazing

"Excellent service! Angie went above and beyond! Thank you guys for all that you do! God bless."

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Verified
5/5

2024-10-28

5 star

"The site was easy to navigate and your price was very good. Also liked the discount"

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Verified
1/5

2024-10-27

You guys “over sold” on a part and didnt even refund me my full payment. How are you going to give me “partial refund” when it wasnt my fau

"You guys “over sold” on a part and didnt even refund me my full payment. How are you going to give me “partial refund” when it wasnt my fault that YOU guy over sold the part and still let people pay for the parts even though its sold out. Trash i will be letting all my people know to leave a bad review "

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Rep reply posted 2024-10-28
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:

“Hello! I am very sorry for the inconvenience! We keep as accurate of an inventory count that we can, but sometimes our system can be slightly off. That was the case here and we didn't intentionally oversell the item. The reason you got a partial refund is because you still purchased out another item that was shipped. That item was not refunded. However, you did receive a full refund for the item that was not shipped out. Please let me know if you have any questions or concerns.

Best,
Michael Earnest”


Verified
5/5

2024-10-27

Amazing Daily deals like bingo!

"Always great daily deals!
But if you’re patient and check regularly, it seems like the exact item you want shows up at a seriously discounted price.
"

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Verified
5/5

2024-10-25

Great service

"Y’all shipped my Item PROMTLEY appreciate that thanks will be shopping with you guys again"

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Verified
5/5

2024-10-24

Only ambidextrous safety selector I use.

"From purchase to installation everything was smooth and worked well. This is my favorite ambi safety for all my rifles. "

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Verified
5/5

2024-10-24

Quick shipping of my ordered product but……..

"No complaints about the transaction. Very quick and easy.
I did have a problem with this NBS A2 Stock Kit, it appears that the assembly screw head is smaller than it should be or the molding of the stock didn’t quite fill the hole area. The screw did pull through when I attempted to tighten it down. I currently have a white plastic washer under the screw, I don’t believe it will hold while I fire the rifle.
What can you do to help me with this issue?
"

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Verified
5/5

2024-10-23

Outstanding

"Great service, very professional staff, I recommend this store for all you firearms needs "


Verified
5/5

2024-10-22

Lenny comment your tracking system from UPS Postal Service not good what happens it says it still create a label. You guys need to fix it be

"I think the product is excellent however it’s only one downside when the order is created the UPS Postal Service does not track the package even after three days. It has a pre-shipped is what it says and that’s when I get concerned and I start texting you messages with my product normal reaction to any customer Almost seems like the product is still sitting there. I did receive the package today. I gave you a five star rating. Thank you, Lenny . "

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Verified
5/5

2024-10-22

Great service

"Found everything I needed and shipping was quick!"

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Verified
1/5

2024-10-22

NO DELIVERY

"NO DELIVERY! my order got returned back to sender for whatever reason and it was an accurate address without being notified "

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Rep reply posted 2024-10-22
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:

“Hello! We are very sorry for the inconvenience! Unfortunately, we have no control over why the package is being returned to us. Tracking tells us that it couldn't be delivered as addressed. As long as you can ensure that address is good to go, we will go ahead and ship the item back out for you.

Thanks and have a great day!
Michael Earnest”


Verified
5/5

2024-10-21

Great service - Fast

"Well informed post-order process, fast delivery. Very Smooth!"


Verified
5/5

2024-10-20

Quick shipping. Everything above expectations.

"The website is superb. But I would love to see a Wishlist feature added soon! "

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