"Easy to do business with and great prices.."
"So I have ordered both online and at the store. I love it, the only thing is price was different at store then online but they made it right and took care of me."
"Ordered an adjustable gas block and although I haven’t yet recieved it, I’ve gotten notification it’s been processed at my local post office and will be getting it today. The price was on the higher side yet still average, shipping was excellent. I’m not worried about qa. DB is on top with that. Will definitely deal with them again"
"2+ hrs to pick up my handgun. "
"Very helpful and great customer service. I was helped quick with all my questions and shipping was fast! "
"Awsome, great customer service "
"I had a little difficulty trying to check out on the website, so I called and all was taken care of. A great company, thank you!"
"Glad to see everyone in California hasn't completely lost their minds. Fast, cheap, easy. Thank you. "
"Came upon the website and decided to try them out. Prices were good, so why not...received my product quickly, and works very well. I will be ordering again from them."
"Great price, quik shipping and excellent products "
"Sent me, what appears to be, a used item. My KAK Industry Flash Can came with two scratches (deep enough to see the bare aluminum underneath) and a more superficial, circular scratch around the outside. The threading is worn, as if it has been previously installed on something, and a cloth to the inside shows black residue."
“Hello! I am very sorry for the condition your item got to you in. We can definitely get you setup with a return or exchange for a brand new item. Please email us at info@dirtybirdusa.com and I will make sure we get you taken care of with a new product and return label. Once again, we are very sorry for the inconvenience.
Have a great day!
Michael Earnest”
"fast shipping no problems"
"Super duper everything works "
"Really happy about with my order , thank you!"
"My order for ammo was sent out very quickly and they confirmed details with me for receiving my order promptly as well and everything arrived perfectly! "
"Arrived on time and packaging was excellent. No problems. Thank you."
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:
“Hello. I am very sorry for the experience you had at our shop. Could you please let us know the day you stopped by, so we can investigate what might have happened? We are working on ramping up scheduling to account for longer wait times, but that doesn't excuse poor attitudes. We will look into this and make sure we get the appropriate training to our employees. Once again, we are very sorry and please reach out to us at info@dirtybirdusa.com if you have any questions or concerns.
Best,
Michael Earnest”