"Easy to do business with and great prices.."
"Had questions and concerns and they had a solution without hesitation. "
"Excellent service and fast shipping. "
"Came in, purchased what I needed and was out the door. Just how I like it."
"Items received and we'll packaged. Great experience from this seller."
"on line ammo order was convenient and arrived quickly, will use again"
"friendly service from people that know. "
"I was a first-time customer, and my items shipped quickly with no issues. I'll definitely be shopping with them again."
"Very good communication and fast shipping."
"Out of stock ammo substitution went smooth.Good communication.Fast shipping also."
"Purchased online, showed in stock, waited over a week, still hadn't shipped, very late replies to my concerns and questions. Was informed the item I purchased that was shown as in stock, yet they did not have them actually in stock.
After multiple days of no response, I received an email stating they were waiting on a shipment. Then a couple days later they said they do have them, but it wouldn't ship till the following Monday, all said for an item that was supposed to be in stock and ship next business day didn't ship for almost 2 weeks.
That being said the item showed up in good condition and as expected. "
"Great service and great prices, would not hesitate to buy from again. Only qualm was shipping speed but that was due to me entering my new to them FFL. "
"Great price. Great shipping. Fast service. "
"So I have ordered both online and at the store. I love it, the only thing is price was different at store then online but they made it right and took care of me."
"Ordered an adjustable gas block and although I haven’t yet recieved it, I’ve gotten notification it’s been processed at my local post office and will be getting it today. The price was on the higher side yet still average, shipping was excellent. I’m not worried about qa. DB is on top with that. Will definitely deal with them again"
"2+ hrs to pick up my handgun. "
“Hello. I am very sorry for the experience you had at our shop. Could you please let us know the day you stopped by, so we can investigate what might have happened? We are working on ramping up scheduling to account for longer wait times, but that doesn't excuse poor attitudes. We will look into this and make sure we get the appropriate training to our employees. Once again, we are very sorry and please reach out to us at info@dirtybirdusa.com if you have any questions or concerns.
Best,
Michael Earnest”
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:
“Hey there! I am very sorry for the miscommunication from this order. We are training some new CS reps and they didn't realize this item you purchased was in our NC warehouse. We did have the item, they just weren't aware of it's location. This doesn't excuse our tardiness on getting the shipment out to you, but we are working out the kinks in our process and will make sure this doesn't happen again. Please let us know if you have any questions or concerns.
Have a wonderful day!
Michael Earnest”