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Product & services pricing
4.16/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.60/5
Return/Replacement policy:
3.62/5

Verified
5/5

2011-06-16

"I was so happy to find these folks on the net. I had been looking for my classic 1982 VW Rabbit. Not only did they have the parts "Marshall" made three phone calls to verify the part number and make sure he shipped me only what I needed and in a very timley manner. THe Auto repair shop doing my work is now becoming a customer of Discount AC parts."

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1/5

2011-06-16

"Well, the prices certainly did seem nice, but............. after purchasing THEIR recommended repair kit I was left with unused parts due to improper fitment issues, and extra labor at the repair shop to discover the improper fitment issue. All said and done, about $400 extra out of my pocket because instead of tackling the job myself(yes I could have with BASIC wrenches! and and AC repair tech friend) with just the OEM parts, I bought their NON-OEM parts and had a professional do the job. Now I don't have OEM parts in my car AND(!) spent more than I had to. It's like shooting yourself twice.

As a side note, even though this isn't their fault, UPS gave a false delivery date that caused me to have to cancel the first scheduled repair date. Embarrassing.

The whole experience stinks and I'm the one left with the bill.
"

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5/5

2011-06-15

"order shipped in timely manner and shipping was free! Would recommend using this company for best overall value."

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5/5

2011-06-15

"Prince was my contact and he did a spectacular job. Everything was done quickly and effeciently. He spent time on the phone with my mechanic to make sure he checked the entire system. I couln't be more pleased."

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5/5

2011-06-15

"I was very impressed with Discount AC and their customer service. They were very friendly and when I mistyped the number on my billing address they were very quick and very helpful in getting that resolved and still shipped my part out the same day. We put the part and we couldn't be happier with it. Thank you very much!"

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5/5

2011-06-15

"I AM IN AWE THAT YOU CAN SELL A/C PARTS AT YOUR PRICES. THE LAST PERSON I GAVE YOUR E-MAIL ADDRESS TO WAS THE UPS DRIVER THAT DELIVERED MY A/C PARTS, HE NEEDED A/C PARTS FOR HIS ATV,I TOLD HIM IF HE ORDERED FROM YOU HE WOULD NEVER SHOP ANY WERE ELSE. THANKS FOR A GREAT COMPANY, GREAT SERVICE, GREAT PARTS. ALWAYS YOUR CUSTOMER. ****@****"

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Verified
1/5

2011-06-14

"Discount AC parts is great until the part tears up while under warranty. I have been in contact with them for over a month because my compressor I bought 10 months ago is no longer working. I have had 2 reputable mechanics concur that the problem I am having is the compressor. So I called Discount AC Parts and for a month they gave me the run-around asking me to have other things checked, which I did. When it turned out that it is the compressor they will not ship a new one without a deposit. I will not send them any more money or spend any more money checking other things. They are refusing to send a new part and refusing to pay the mechanic for all the "checking" they told me I had to do before they would send me a new part (which they now have no record of telling me to do those things). They conviently lost the fax I sent 3 times, which I know they reeived becuase I have the verification report and spoke to them that they recieved it. You also have to pay to ship defective parts back. Do not buy parts from them!!! You get what you pay for!!!! "

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Verified
5/5

2011-06-14

"Easy site to work with, great prices, easy ordering, secure, quick shipment, everything delivered when promised, quickly, and complete order was exactly what I needed. Thank you, Discount AC Parts, Mac B., Niceville FL"

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5/5

2011-06-13

"Would definately recommed Discount AC Parts. Wanted to make sure the part I was ordering was correct and called the number on their web site. Got great assistance and ordered a compressor for my Jaguar over the phone. Got email confirmation right away and it was easy to track the shipping process. Part arrive exactly on time and was exactly as discribed. Brand new compress for a great price. My machanic installed the compressor and now my A/C is working great."

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5/5

2011-06-12

"I was extremely pleased with my order from discount ac parts. The order was processed very smoothly, arrived quickly, and there was absolutely no problem whatsoever with the part that I ordered. I will definitely be a return customer and will highly recommend them to friends and family.
~Benny James
"

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Verified
5/5

2011-06-09

"I discovered discountacparts.com after searching the web for replacement a/c parts for my, 1999 Dodge Dakota 5.2L, 4x4. The original a/c compressor siezed after 12 yrs. and 179,000 miles. I found that discountacparts.com had the best deal going for a replacement a/c compressor kit. I called the customer service number and spoke with sales representative Jov. He was very helpful answering all my questions and helped process my order. I received my parts quickly and found them to be of good quality. I haven't found the time to do the install but, look forward to taking care of it as soon as time permits. I recently placed a second order with sales representative Trince, for 2 additional cans of SupercooL Air Conditionoing Extra Flush. I wanted to be sure I had plenty of flush on hand to make sure that any debris/contamination would be thouroughly cleaned. Trince was very helpful processing my order and I know that if I needed any a/c parts in the future that, I would continue to do business with disountacparts.com. Their price, part quality and customer service is what makes me a loyal customer."

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5/5

2011-06-09

"Received ordered items in a timely fashion, bolted up
nicely, price was good and quality appears to be good
as well because system is cooling nicely.
"

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5/5

2011-06-09

"Good quality AC products with fair and reasonable and affordable price.

"

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Verified
5/5

2011-06-08

"Awesome!!
Thanks to Eric he got all the parts ordered for me to get my AC back in working condition.
I was fretting the cost after getting an estimate at the dealership. And now that Saturn is no longer in business I was afraid of not being able to find the parts.
"

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5/5

2011-06-08

"Great price, delivered promptly,discount AC Parts saved me over $200 and I would definitely recommend it to friends and family. I am a very satified customer and would definitely order from them again in the future great quality parts at an affordable price.
Audrey S
Atlanta, GA
"

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