ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.60/5
Return/Replacement policy:
3.62/5

Verified
5/5

2011-05-26

"Best service every. Car dealers better take note on price on ac parts if they want to sell parts. California to Florida shipping less than 24 hrs. to get parts factory parts to boots. Way to go. Thank You

Jonathan

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-26

"Bill is the most helpfull and knowledgeable sales rep i have ever worked with. He is always accurate and pays attention to detail like shipping times and compressor types. My reputation is dependant on the correct part showing up on time. When my customers are happy i am happy, and Bill has gone the extra mile to make sure my reputation stays in tact.

Thanks Bill
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2011-05-26

"Parts didn't arrive, even though I'd stated I needed them fast. Called customer service and the guy was kinda short with me and said they had sent me an email. I received no email from them, neither in my inbox nor spam folder.

I had to buy a compressor locally for big bucks.

About a week-and-a-half later a guy called me and offered a new compressor for $250. Told him I already had to purchase one and that he needed to get his web folks to fix their email server.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-05-25

"The parts were shipped and delivered on time. The mechanics that I hired to repair my vehicle described the parts as well made and of excellent quality. The 12 month warranty is an added benefit. I couldn't be more pleased with my order from Discount AC Parts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-05-24

"I had a great experience dealing with Discount AC Parts and more importantly with my sales guy Jonathan. He was extremely friendly and was great to deal with. I will definitely do business again with Discount AC Parts because of Jonathan.

Craig Sailer
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-05-24

"The equipment was shipped quickly and packed adequately against any damage. I've done a lot of car repairs, and this was one of the better transactions- no complaints."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-23

"This company is fantastic, I ordered a part from the UK,they delivered 2.5 days later and the part was exactly what I'd ordered.
Thanks alot guy's I will tell all my Ferrari friends here in the UK!!
Can't praise you enough.
Andreas Adamou MD.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-23

"Parts were as described, shipped quickly, packed well, fit perfectly and now my employees are spoiled with working AC again. Thank you for the great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-22

"Excelelnt service by Jay over the phone. My parts arrived next day from California as promised. The parts were a perfect match and now I have cool air."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-21

"Had the exact parts required to repair my TBIRD. Shipping was included and arrived at the time stated. Parts fit and AC system now working better than ever. Overall, a very satisfactory experience and I would highly recommend this store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-05-21

"Andy and Bill were so helpful and very nice. 5 stars to them both."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-21

"My representative was thorough, professional and went out of his way to help me complete the order. I had some questions about the required parts and am not the installer so it was nice to have patience on the other end of the line. Nice work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-20

"I have purchased parts from Jay and the crew at Discount A/C Parts on three different occasions. Each time I have been totally satisfied with the service I've received. Parts that fit at a unbeatable price says it all. I will continue to call on this company in the future for all my A/C needs.

Regards,
M. Allen
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-20

"The customer service I recieved from Jay was great. He was able to answer all my question and the parts were delivered when he said they would be. The price was right and I am pleased with my experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-20

"First time purchase ,very helpful, couldn't beat the price, shipped to canada in 24 hrs.

Great job.. Thanks (Danny)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A