"Excellent service, ordered contact lenses & 9 days later I had them in Australia & at half the price. Definitely will be buying from this company again. "
"This company had the lowest price for my Acuvue Oasys lenses and allowed me to send in my prescription via picture mail from my phone. Quite convenient. Their processing and shipping speeds are fast. They even included helpful extras like stickers to label my boxes and a lense case for free. I'm very glass that I ordered from them. The only con is their very cluttered website."
"I have been buying from Discount Contact Lenses for several years and the process is always seamless and smooth. The one issue I had a couple of years ago was resolved (bad packing resulting in unusable lens)immediately and they actually overnighted the replacement order. Unlike another company I tried, they will actually go to the trouble to confirm that the Rx means that I can use the Air Optix Aqua and/or the Day & Night. They actually give nice discounts with online coupons and often free shipping. I will never stray again.."
"Quick delivery and great customer service! I purchased my contacts on Monday and they arrived on Friday. While waiting for my contacts, I found a better price online. They price matched and refunded the difference with no hassle. I would definitely recommend purchasing from here!"
"Careful when you do exchanges with Discount Contact Lenses! They accepted my contact return but put the promised credit on a closed FSA account which I cannot access! I wasn't told in advance where the credit was being applied & when I explained the situation they simply said "Sorry. It's our Policy". It's a BAD POLICY. BUYER BEWARE."
"Discount Contact Lenses are great!!! Their customer service is excellent! I forgot to apply the coupon code, so I called and they were able to readjust the price for me. They made sure I received the right prescription and very fast in responding back to you. I would do business again!!"
"I've been ordering contact lenses from DCL for 4 years and have never had a problem. They have great prices, selection, a nice website, streamlined ordering process, great shipping costs, great packaging, and they ship via usps (which is a must for cross border shopping). The only problem you'll ever have is if you're a canadian like me, and you choose the slowest/cheaper shipping options, customs may delay the shipment a while, but it doesn't happen every time and this is not a problem of either DCL or the shipping companies, it is our lousy government. Of course you could circumvent this problem a little by paying extra for express shipping which tends to get things across the border a little quicker. "
"Best prices, Best customer service, Fastest processing and shipping. A++++
I'm a returning customer that is always pleased! recommend this website to everyone!"
"GREAT SELLER! I've never ordered contact lenses online before and was very weary of doing so. I wasn't sure if it were safe to order online and if you'd be receiving a quality product or a knock-off. So when my friend said they've ordered from this website before and everything went fine I took the risk. Well, I have to say I was very pleased.
I ordered 6 boxes of Acuvuve Oasis lenses for $140.70 free shipping on 1/21 (which is a killer price compared to what they were going for on 1-800-CONTACTS). Within two hours, they managed to process my order, contact my eye doctor to verify my prescription, package and ship my order. I received exactly what I ordered 3 days later on 1/24.
Highly recommend this seller. Will be using them to order my contacts from now on."
"I wanted to try a discount contact lens site after my optometrist tried to charge me $70 a box for AirOptix brand lenses, which I think is because he pushes J&J lenses.
Now while discountcontactlenses.com (DCL.com) was not the cheapest price i found, they were somewhere between the cheapest pricing online and the price my local optometrist charged. After reading some reviews on the cheaper sites, DCL.com seemed more trustworthy than the cheaper sites.
I placed my order on the 24th of September. I scanned my prescription and emailed it as a PDF right after I placed my order. Now one of my eyes is astigmatism and they had to order that lens. So by Sept 30th my order was fulfilled and shipped. I then received it exactly as expected a few days after that. Total less than two weeks turn around and free shipping. Which i thought was great and was in no hurry.
I imagine if you don’t have astigmatism and they have your lenses in-stock you can expect even quicker turn around. Would recommend, would order again!
"
"This is my second time ordered from Discountcontactlenses.com and Fedex lost the package but Discountcontactlenses.com took care of it by just sending an E-mail to them. Any how, Fedex is the worst shipping company i have ever seen and it's not the first time they lost a package of mine. For those that doesn't like Fedex, just ask Discountcontactlenses.com to ship with USPS. Over all, Discountcontactlenses's service is excellent by making the situation less hassle for me."
"great customer service. i will definitely order my next batch of contacts from them.
highly recommended."
"I've recently been having problems with my contacts so decided to go with daily wear contacts. Just the thought of throwing away contacts every day had my wallet jumping out of my pocket to begin with. After checking out the prices I realized it wasn't that bad and started price checking different store. All of the other stores were either more expensive or got really bad reviews. Discount Contact Lenses was the exception... good reviews and prices.
I placed the order late at night and immediately emailed a scanned copy of my prescription. They provide easy to follow directions so that was a breeze. The next morning I received an email saying that it was pending a copy of the prescription, which I sent the evening before. So I followed up with a call and pointed them to the email. Once the prescription was confirmed she said it would be mailed out later in the day, which it was. I ordered it with expedited shipping and received it in 2 days. Everything was as ordered and I couldn't be happier.
Thanks a ton and I'll be using your services when I need to reorder in a year."
"Excellent prices and customer service. Ordered contact lenses online, then found a coupon code (should've looked FIRST!). Called up and quickly and easily had my order cancelled. Then re-entered it using the coupon code. Order shipped the same day via USPS. Exactly as ordered. Will definitely try them again."
"They do not indicate if the contact lenses are out of stock. I paid more for expedited shipping only to call them back a week later to be told that there is another 1 week of lead time on the lens.
Why they do not depict the status of the contact lens is beyond me."