"Great site. I had a question and someone got back to me quickly and was able to change my original order. They have all of the odd duralex items I want, in one place! Fabulous customer service"
"They promptly filled my order. They took great care to pack it very securely. When I realized that I ordered a wrong item, they were very helpful in helping me to correct the error. I would defintely do business with them again."
"I ordered a fragile item that was well packed and received in perfect condition, in a timely manner. Because of the price of the order, I got free shipping. I am pleased with my purchase and recommend Distinctive Decor for its selection, competitive prices, and timely shipping method. "
"Beautiful umbrella, quick delivery!!!"
"Beautiful child's tea set with tray, Andrea by Sadek. Adopting from Russia soon and this will be something I can pass on to my little girl when she comes home! Great company!"
"I purchased 2 English chintz bone china mugs form Distinctive Decor. My mugs arrived very quickly, in perfect shape and exactly as described. Excellent service!"
"I placed an order for a beautiful item to give as a gift. I received it in time to give when I hoped, and it arrived in perfect condition. I appreciated the ability to track the order and the communication received from this merchant. I would definitely recommend them and I would utilize them again in the future."
"Great service, love my additional pieces of tin woodsman. The items were packaged extremely well.Would order again from dinstinctice decor. "
"I love it, just what I was looking for. The prices are great and they were packaged so thoroughly, it took me 10 minutes just to unpack and now I have packing materials for 6 years."
"I originally placed an order with Distinctive Decor as they had specific glassware listed that I had been searching for. I ordered several items in order to qualify for free shipping but then was notified later after I placed the order that the items that I actually wanted the most were out of stock. This was frustrating since I put so much time into the order but the customer care rep was helpful and answered the phone on the first try when I called! I was given an immediate refund for the out of stock items & the opportunity to return the rest of the order. The packaging for the first group of items were crammed into what seemed like too small a box, but nothing arrived damaged or broken. I received another item later that was triple bubble wrapped in a large box so packaging may vary. Their staff is friendly & the merchandise is high-quality & fair priced but the inventory system needs some updating so that out of stock items can't be ordered. "
"Excellent service and quality product, all around. My Kitchen Fairy arrived timely, securely packaged and was even prettier then the online picture.
I am happy to say that I will use Distinctive Decor again!"
"I ordered two product lines Trudeau and GG Collection. I have items from both lines from other providers. The price point was right on but they offered free shipping on orders over $99, bonus for me. Distinctive Decor had a better selections of the items I was looking for. All items shipped timely and packaged well (maybe a little over packed) One of my items were backed ordered but I was notified and given the option to wait for it, change the item, or cancel it.
Overall very satisfied with the quality of the product and the service."
"Great stuff..especially my melamine La Cadeaux plates. Came packaged well and prodcut is delightful!"
"I am a one-time customer with Distinctive Decor. I ordered items for a bridal shower to give as favors. The order was placed with more than enough time for the items to be delivered on time, but 5 days after placing my order, I was notified that items I ordered were out of stock - something the website didn't state. When I asked the sales representative why it took 5 days for me to be notified of this issue, she replied "we don't work weekends". As a result, in order for the favors to be guaranteed to arrive in time for the shower, I needed to pay an extra $50 in shipping - something that could have been avoided with more prompt notification of their inventory availability (even by 1 day). When the box arrived, several of the teacups were broken. Thankfully I had ordered extra, just in case - I'm so frustrated with this company that its not even worth calling them to bring up. I won't be shopping here again!"
"Ordering with Distinctive Decor was a very pleasant experience! My order arrived promptly and was in perfect condition. The price was the best part! Their prices are very competitve. All said and done I would oreder from them again no questions."