ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-05-20

"I purchased the Teaposy Quartet of blooming teas. They arrived promptly, and I am looking forward to using the "blooming tea" at my wedding reception. I am sure it will be a nice touch that the wedding guests will enjoy.
Thanks, Distinctive Decor!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-19

"I ordered 3 Romero Britto teapots after having searched the web for the best price and selection. I was concerned that I needed them to be delivered in a week for my occasion and wrote that in the comment area of the order form. To my delight they arrived in perfect condition in only 4 days! Very impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-13

" I purchased 3 Trudeau Cool down Hydration bottles. I have had them in the past, take them everywhere with me and wore them out . They never leave a water ring on furniture. Water stays cold for hours. They are hard to find in the stores because they fly off the shelves as soon as they arrive. The Trudeau brand is the best. Others just don't hold up to heavy use. I went to Trudeau and they gave me Distinctive Decor. Now a bookmark. I love the thought of never having to go store to store. I bought the 24oz, 14oz for me and a 24oz for my husband (he was always taking mine). : ) Distinctive Decor's price is the same as the local stores. Buying from Distinctive Decor was fast and easy to deal with. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-13

"I purchased a Cuisinart 12 cup programmable coffeemaker. I shopped several sites the price of the coffeemaker and the shipping were the best I could find. The service was great, emails letting me know order status and shipping status. The product was carefully packed, promptly shipped and recieved in great condition. Great coffeemaker. I would order again without hesitation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-12

"I purchased 2 of the Trudeau Cool Off Hydration bottles back in March.. which I absolutely love!! The service is amazing... and super fast shipping!! They even gave me a coupon with my order (which I managed to lose before I could use it)Then I ordered again in April, I purchased 2 more of the smaller size for my kids and they love them too. Same treatment with the super fast shipping!! I will definitely shop again... thanks for the GREAT service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-12

"No where else could I get the product but here at Distinctive Decor. Their "Mummy" mug from Emma Bridgewater made my wife smile with delight! I was pleased with the prices and the immediate turn around in processing and shipping! Would definitely do business again with Distinctive Decor!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-05-10

"I purchased a Tracy Porter Tea For One set as a gift for my friend at the beginning of May. A day or two later I received an email stating that the item I purchased is back ordered until MID TO LATE JUNE! So they're basically saying that I won't be receiving my purchase for another 2+ months? GREAT. If an item is backordered for that long the company should make sure customers are aware of that before they decide to make a purchase. I find that very deceitful and unprofessional. So, to put this short and sweet, If you decide to buy anything from this website, make sure to call customer service first so you know whether the item you are ordering is in stock or if its backordered. Yes, an annoying task to have to do, but worth your time in the end.

By the way, This is the first time I have ever gone out of my way to write a poor review on anything...

UPDATE----- After my comments, Marcus McEntire took time to send me an apologetic e-mail which I appreciated because he made me feel like I was a valued customer. Because I loved the tea set I ordered I figured I would just wait it out for a couple of months until it's delivered. However, yesterday I realized it was the second week in July and I still hadn't received my tea set or heard anything back from the company on the status on my order so I decided to shoot them an email....

They told me the manufacturing company discontinued the set so I won't be receiving my tea set and they're sorry.

I am just in shock. I mean really... Not only did I have to email them to check the status of my order but after waiting for over 2 months thinking that my tea set would arrive any day to have them tell me my item is discontinued and I will never receive it... wow. I just can't believe it. Talk about great customer service. Buyers Beware.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-28

"I ordered a tea set for my daughter's birthday. The tea set was beautiful and reasonable priced. The set arrived with one broken cup but that was no problem. The company immediately replaced the broken cup. I consider that GREAT CUSTOMER SERVICE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-24

"Excellent merchandise, great communication. I just love the way the packed everything, My daughters are thrilled
with the beauty of the tea set. Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-04-21

"They were the only ones left on the net with the particular item I was interested in. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-20

"This was my first order through Distincive Decor. I ordered a Staub French oven. The price was about $35 less than I could find it anywhere else. The item was shipped quickly and in good condition. I will definitely consider them first for my future orders."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-20

"The tea bag caddies were a big hit at our church tea. They came in individual bags which we kept on so our guests could slip them in to bring them home. It was an excellent price for the product as I had shopped around before ordering."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-12

"This is the second time I have ordered from Distinctive Decor. I was searching everywhere online to locate replacement clear glass bowls and they were the only ones that offered the exact design I wanted. After receiving the first set of them (they were back-ordered, but I was promptly informed of this) and finding them to be exactly what I was looking for I duplicated my order and received it in record time. I would definitely recommend them to anyone looking for hard to locate flatware and specialty items."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-31

"i have a magnolia collection and my items from distinctive decor are just gorgeous. i love ordering from this site. my itmes arrive on time and the items are safely packaged."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-31

"Shipping was quick and packed well. The Joyce Shelton Ceramic Tea Party Travel Mug was just as described - better in person actually - and my sister loved it! I will definitely buy from Distinctive Decor again and will recommend them to my friends. Great experience! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A