"Even though you didn't have the color dress that was shown, she loved the replacement color even more. Very happy to receive the dress before predicted date and before the prom!"
"I was extremely satisfied with my purchase from DreamProm.com. I ordered my prom dress a little late, and was forced to pay the $70 for rush order. However, it was so worth it! My dress came a few days earlier than expected which lifted weights off my shoulders!! I was seriously stressed out, because I have had bad experiences with ordering online. I was reluctant at first, but everything went well! The dress came early and it is gorgeous! Thank you so much DreamProm.com! I am going to recommend this website to everyone I know. You provide great customer service! The dresses are beautiful on screen and in person when you receive it! I cannot thank you enough!!!"
"I received my order. It was the wrong dress, wrong size and wrong color. I have e-mailed dream prom per their return policy. I have heard absolutely nothing from them other than their auto reply message. The dress is for my sons wedding the first of June, 2013. If anyone can give me any advice as to how I can get a response from this company, please advise me. I have spent almost $190.00 on the dress.
It is now may 7th and dreamprom wants me to keep the dress (which is not the dress I ordered, the color I ordered or the size I ordered). They want to give me a 20.00 refund, or a credit or a sash for the dress. They are not interested in taking the dress back and sending me a refund - because too much energy went ino making this dress (which I did not order). I am thoroughly disgusted with them and very frustrated with their responses. I just read dream proms response. It is a shame that a company who does business world wide cannot hold up to it's own return policy. I sent a picture as they requested so they could see that the dress was not what I ordered. As far as the color goes, I can't even fathom that they thought the dress they sent was maroon of any kind. As to the size, the only tags attached to the dress had words and letters I could not decipher. My husband and I have decided that this was a very expensive lesson. We will take the dress to the good will shop or used clothing store or the Salvation Army. I have learned my lesson as far as ordering from dreamprom."
"I ordered my prom dress on April 1 and didn't receive it until may 1. After ordering my dress, I read a lot of bad reviews about this website and thought I had no hope whatsoever. Thankfully I was wrong because the dress was just what I expected and it was beautiful. Prom is may 11 and I honestly cannot wait to wear it because this dress is going to make my memorable night complete. Thanks dreamprom, I'm glad you changed my opinion,"
"Ordered it in hunter as emerald easn't available on the drop down menu. Sent in a request to customer service to please make dress in emerald & they said they would, it arrived in aqua. Besides the color (which is important to the girl), the dress was nicely made & looked beautiful on my daughter. I ordered it with specific measurements & it was a bit too small for her around the waist (she had to suck in real deeply for me to zip it). "
"The dress is beautiful. I will be ordering the remaining 7 dresses for the rest of my bridesmaids. I would recommend DreamProm to anyone."
"i received a prom dress from dream prom today. the dress fits great and looks wonderful. the dress came 2 days early. i will say i was really nervous about this website. right after i placed the order i tried to cancel because of the reviews but the bank already processed the payment. i was hoping and praying that i didnt get ripped off. its fine and the dress looks great."
"I am very disappointed because I paid the rush fee ($9.99) for the dress to get to me on the 24th of April and you all said that I would get it by paying the fee and I didn't get it until the 29th which is the original date of receiving the dress. So I feel the I need to be reimbursed since I didn't get the dress when I promised by paying the rush fee, and I still have the email where you all said I would get the dress on the 24th."
"I was not satisfied with the service. Especially when I found out that they did not ship to my location, a few weeks before my wedding. Prior to taking a payment there should have been a pop up notification indicating this. It was only when I contacted them via livechat that this information was confirmed. My dress arrived at a new address I provided, but it did not look like the photo. It looks real cheap, strings hanging, lace falling off etc. I would not recommend anyone to purchase anything from this site. It seems as though, Dreamprom is more concerned about quantity than the quality of their product. Due to my living in the US, I had to settle for the product because when I contacted them about refunding me my money, they hung up via live chat(could never speak to anyone) What a bad experience I had as a first time buyer."
"I read all the bad reviews and was told dream prom was bad, however I still went ahead & ordered my prom dress & received it in 3 WEEKS & it was perfect! I received it 4 weeks prior than they said I might have been getting it! I love the dress & the price was terrific, I especially liked the customer service communication. I would definitely recommend them to anyone! "
"The dress I received today was absolutely stunning, I was also surprised to receive my order 2 weeks after I purchased it. Very satisfied with the overall experience and I will definitely recommend to others. Excellent value for money and great customer service. Thank you"
"20130308151406806735 is Order number. Order date: 3-08-2013, arrived 4-15-2013.
Very friendly and quick replies to any questions. Wedding dress was tailor made and I used the measurement guidelines to send for it to be tailor made. Once it was finished and shipped it was sent UPS from China to U.S. and made it here in less than 24 hours! It took just a day or two longer (~ 5 weeks with free shipping) to finish making but shipped quickly. The packaging was so small. I anxiously and carefully opened to reveal a picture perfect wedding dress as shown online. Really nice job done. It fits perfect. Thinking of a bustle with an in-town tailor since it has a chapel train. If you have questions about sizing, ask a tailor or alteration site in town to help you clarify what to do with measurements. These places are very handy.
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"Dream is an awesome site for any special occasion. Their dresses are lovely. They help make my dream prom dress come to reality. I was beautiful, my dress was also. Don't hesitate to shop with. Your dress will arrive on time. I was nervous that I wouldn't receive my dress on time, but I receive it a week early. It took two days after shipment. "
"I am very happy with my wedding dress, It is what i asked for. Beautiful dress!!! I was scare at first to buy a wedding dress online but now i can tell you dont be scare. Thank you dreampron.com i am in love with my wedding dress
Cidia"
"Overall the dress is well made, absolutely beautiful and fits great.The only problem we have is the zipper and I am having to pay someone to fix that because I would not have time to send it back. It wasn't put in right as it is suppose to be a hidden zipper but isn't in this one spot (and there is plenty of room the dress is not tight) and this same spot is hard to zip up even when we try zipping it while it is not on my daughter, just to hang it up. I will still keep this company in mind for future dress purchases."