"Love this website!. Excellent customer service and product! Best overall online shopping experience I have had. Thank YOU"
"Dream Shades had a great price on a pair of lenses that I could not get locally. They were a tad slow to ship (order placed 2/20, shipped 2/23), but not unreasonable. I had one email exchange when I was told glasses would be shipped on 2/21.
All in all, I would recommend Dream Shades if you do not need your order right away, and they have a great price."
"TERRIBLE! I ordered Saturday November 27, 2010. It is now December 5, 2010. I have an early Christmas gathering coming up and now I probably won't get the gift in time. DO NOT RECOMMEND! "
"I placed my order 3 days ago. I checked the order everyday to see if it is shipped. On the third day, as they have not shipped out, I emailed them to cancel the order. The response is that I have to pay for the restocking fee if I cancel the order. This is weird because 99.9% online stores allow buyers to cancel orders before shipping out without charging restocking fee. If a particular store have this type of weird of policy, they should have notify you clearly before you place an order.This is weird because, based on this policy, if they tell you they will ship the order after next 3 months,you still have to pay for restocking fee if you have to cancel the order.
DONT BUY FROM THIS STORES."
"their customer service is SLOW, their phone number is an automated answering service, you NEVER get a live person, they NEVER called me back and they took 3 days to respond to an email. however, their prices are very low, merchandise excellent and authentic"
"Was a little leary at first but couldn't beat their prices so I gave them a shot. I am very glad that I did. While it took a little longer than I anticipated to receive my glasses - they were well worth the wait. I saved over $150 on my glasses. Would do business with them again!"
"Purchased a pair of frames without lenses. Dreamshades was able to get me the frames that I wanted, when another vendor said it was out of stock. Dreamshades ordered the frames from the manufacturer in Italy. Website was very informative. Great prices. Customer service was very responsive to my email questions. Would definitely buy again. Top-notch vendor! Thanks!"
"I DO recommend buying at DreamShades.com
Plenty of information about the product, excellent costumer assistance, either by e-mail or phone.
I'm very happy with the high quality product i've bought, the very good price i've paid for, and all the support given by DreamShades.com's staff.
Thanks a lot !"
"Great website. They have all of the glasses you need. Fast shipping.
I will tell my friends about it too"
"Great service and wonderful staff. I love my new Prada's, and I got the best price on the internet!! Pretty gift wrap too. The WELCOMEBACK coupon really works! I recommended the site to friends and family."
"Quality product, fast turnaround. Happy customer."
"Bought a pair of Prada Sport glasses and loved it. The delivery was quick, the glasses came with the prada case and cleanning cloth. Saved over $150 over my local optical store.Thanks dreamshades.
Tom Lacaster"
"customer service phone # ***-***-**** . email ****@****"