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Verified
5/5

2013-11-04

"I love this style of dress, It fit very well! Pretty dress. I can't wait to wear it on stage when I join prom! with a cardigan for the winter and I am lookin good!"

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Verified
3/5

2013-11-03

"I ordered a dress in gold for an event that gold is the required color. I am very disappointed in the color of the gold. The chiffon is beige and the satin on the dress is gold. Therefore, it is a two toned dress with beige and gold. The colors of the fabric do not match as they show in the picture on the web site. The colors on the web site fabrics are not true to life. I complained on the day of receipt and was told computers are not true to color.....I have a mac book pro. I do not believe it is a computer issue. Therefore, I have had to go find a gold dress to wear to the event. I will not use this site again! Poor customer service.
I just got off the phone with customer service. They are giving me a full refund. 1/2 now and 1/2 when they receive the dress. I have changed my scoring below based upon the resolution. Thanks for the quick response.
"

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Verified
5/5

2013-11-03

"Ein toller Shop!!!
Wir haben 2 Bestellungen bei dressfirst aufgegeben.
Das Brautkleid mit allem Zubehör, wie Schleier, Haarschmuck und Schuhe; sowie ein Kleid für die Brautmutter mit kleinen Sachen rund um die Hochzeit.
Alles wurde maßgeschneidert in einer super Qualität, sehr sorgfältig gearbeitet!
Superschnelle Lieferung, keine 3 Wochen! Wir sind sehr begeistert und bedanken uns auch für den tollen Service, wenn wir Fragen hatten. Es kam sofort eine sehr freundliche Antwort.
Vielen vielen Dank, wir freuen uns jetzt auf die Hochzeit!
Wir werden sie immer gern weiterempfehlen!
"

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Verified
3/5

2013-10-29

"I purchased a paid of dance shoes size 42. They arrived and were much smaller than a 42 we would purchase in the UK. When I emailed the company they offered me 15% of the purchase price and suggested I sold them on myself to get rid of them! After several more emails I was offered a total of 30% of the cost excluding postage. I refused this telling them that their sizing was wrong and therefore the shoes were not of any use. They emailed back suggesting I send the shoes back at my cost for a refund. The cost of returning the shoes by far outweighed the cost of the shoes, which I told them. The company admitted their shoe sizes are not the same as ours! Surely a size 42 is a size 42 wherever you buy it. Apparently not, so I have been left out of pocket financially, stuck with a pair of useless shoes. I shall be sharing my story with fellow dance friends as this is outrageous and they should not be allowed to trade with the UK making false claims about their sizings. I shall never use this company again, and shall ensure as many people as possible in the Ceroc and Jive community are aware of their trading ethics.

SINCE MY REVIEW I RECEIVED A PHONE CALL FROM DRESS FIRST OFFERING ME A FULL REFUND, WHICH I ACCEPTED. I WAS TOLD I DID NOT NEED TO RETURN THE SHOES. THIS WAS A SATISFACTORY CONCLUSION.
"

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Verified
5/5

2013-10-25

"I would recommend the Company because my dress came quickly and they always responded to my e-Mails and (the importants point) I love my dress! It is so beautiful and has a good quality. Of course I'm gonna buy my next dress at dressfirst. THANK YOU for my dreamdress!"

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Verified
5/5

2013-10-23

"dressfirst.com has made my dress for my 21st birthday party that is on this weekend , i received it monday and i am soo pleased with it , its nicer than i expected and i also had to get it tailored for my exact fit and it is just perfect i would reccomend this website to all ages as it has a wide variety of clothing, and it is also very quick shipping and the staff are very nice and reassuring that u will get ur dress in time for ur special,definately reccommended and i cant wait to wear my dress :))"

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Verified
5/5

2013-10-19

"The clothes are REALLY GREAT! I MADE PURCHASES FOR THE FIRST TIME AND I was very pleased .. And it is best had answered me in wonder FAST and understandable .. thanks a lot"

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Verified
5/5

2013-10-14

"I am extremely happy with the dress I ordered from you. It fits perfectly and is absolutely gorgeous"

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Verified
5/5

2013-10-14

"It is a cheap dress, but served me well. The dress has an exquisite design that matches some of the top couture styles.The fabric is comfortable and of high quality. I would definitely recommend DressFirst."

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Verified
5/5

2013-10-14

"My Dress was delivered Today. It is OH SO BEAUTIFUL! ! ! ! ! ! ! I am coming to thank you for the delicately made dress for my wedding. The size fits me perfectly. It lookes just the same on me as it does on the model! The customer service was very quick about responding to questions and keeping me updated on the progress. All my friends know you now."

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Verified
3/5

2013-10-12

"Recently posted issue I was having with this company. In the process of resolving. "

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Verified
5/5

2013-10-09

"Just wanted to let you know that I have received the delivery of my wedding shoes. I am over the moon. They are just fantastic. They are just what I wanted. Fitted perfectly (I did worry about this have never bought shoes online before). The details on line were exact. Thank you. I cannot stop lookintg at them and trying them on. Once again many thanks. Shirley"

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Verified
5/5

2013-10-09

"Best customer service I ever had !
"

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Verified
5/5

2013-10-06

"I bought this dress for my daughter for Homecoming. I was a bit worried about the timing of arrival, 5-7 days to make it and 5-9 days to ship. Placed the order on a Thursday night and had it the following Wednesday. I did not custom size, as she was pretty close the size chart, but I did have to have the dress altered a little, which took another week. The dress is beautiful on her and no one will have the same dress at the dance, I would definitely use this website again! Thanks for the quality dress and speedy service"

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Verified
5/5

2013-10-05

"I didn't realize that shopping for a mother-of-the-groom/bride dress would be so difficult. I first shopped locally and found nothing. When I did find one I liked, I was told there was no way I would ever get it in time. The wedding was five weeks away, and they needed at a minimum, six weeks for a rush order. I was also told this was standard with any dress maker. Then I found DressFirst.com. The selection was amazing, and the prices even better than if I bought locally off the rack. I was very nervous that I wouldn't receive it in time, so I contacted the company prior to ordering, and was promptly answered that it wouldn't be a problem. I was nervous and skeptical to order online, but with 3 weeks left, I ordered. I didn't have to wait long. Once shipped, it took two days to reach my home in Maine from China! I was floored by the quality of materials and workmanship of the seamstress. The dress fits me perfectly to my exact measurements. It could not have been better than if I had been fitted in person! I highly recommend this company for anyone who wants the perfect dress for their special occasion!"

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