ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-08-30

"That was my first purchase and I wasn't sure if it would really fit, it would come at time,about the quality of the dress, the shipping etc. But I saw that they have the best customer service, they replied all of my questions, really helped at every step and I couldn't be more grateful...Thanks for alll."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-29

"Item : 6313
Simply Gorgeous!
I ordered this dress for my daughter's wedding. As the mother of the bride and only two weeks until the wedding, I was frantic when I hadn't found my dress yet. I had read a couple of other reviews on Dress First and decided to just go for it and order and hope for the best. I looked at the size chart and found that my size looked like it would be the actual measurements. To my relief, the dress came on time and in beautiful condition. It was also true to size with the measurements on the size chart. It fit me like a glove and I felt like a beautiful Mother of the Bride. I can't be more happy about Dress First and their professional, fast, accurate, and beautiful selection on dresses. I should have never doubted! Great company!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-28

"So far I am truely happy and satisfied with DressFirst costumer service. Somehow my order was canceled but they assured me my order is in process. I hope I recieve my dress and veil right in time. Thank you DressFisrt (in advance). And many thanks to Blanche Wu. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-28

"I received this dress this morning and I MUST tell you that is gorgeous! Perfect in every detail, excellent fit and it was exciting to wear it more than I thought! Thank you from the bottom of my heart you were fantastic!! :-D"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-24

"I'm super happy with my purchase and a lovely Waitress.
I would be happy to shop with you again.
Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-22

"MUY BUENO EL VESTIDO MUY LINDO Y OPTIMA LA CALIDAD"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2013-08-18

"My issues have been resolved and within a timely manner which is much appreciated. Dress first will do anything to resolve any issues which is great . Very nice and understanding staff. The only thing I recommend to change would be the return policy , but other than that I think they are very professional when it comes to a stressful bride like me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-15

"I bought the prom dress for my sister. She likes it very much. The quality is superior and workmanship is praiseworthy. And, DressFirst has managed to send it in a very short time. So I will definitely recommend the store to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-15

"The dress is a pleasant surprise. It came quick and feels good. Daffodil is my favorite color. No doubt, DressFirst has been able to tailor a very beautiful dress in daffodil. I have worn the fabulous dress once and would like to have it on for another occasion."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-14

"My neice picked this dress out from so many dresses and itarrived in fantastic condition. She has tried it on, and the dress looks gorgeous on her. We love it! Definitely will buy from you again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-14

"Wedding set in September. A beautiful wedding gown and an exquisite veil were the first things that came to my mind. Thus, I searched online for my favorite style. Finally, a V-neck dress by Dressfirst caught my attention.I am so happy to have received the package so quickly. I took a few pictures and shared them on my facecbook.My friends said the dress was a good choice for me and the veil was fabulous."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-13

"I'm am very disappointed at this company! When I ordered my dress there was written al over the dress first.com website that the shipping was free, but still I got an invoice from a shipping company a few weeks after receiving the dress of no less then 400 Swedish crowns, wich is about 35 €! If I would have known that these 400kr would have been added to the price I would surely have reconsidered buying the dress!

Dressfirst contacted me today and are giving me the money for the schipping back wich I am very thankfull and happy about. Thank you for excellent costumerservice! The dress by the way was beautiful too and I'm very satisfied with it! Schipping went fast an the dress arrived in perfect shape.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-13

"Ok, so finally a manager has contacted me and we came to a solution that will work for both of us. I am able to return the dress for a full refund, but since I really liked the dress quality and color, I went ahead and order the same dress and hopefully my instructions are clear and the dressmakers will follow them without changing it. Once I get the dress I ll post my review again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-10

"I ordered my dress back in July and it was everything I could have hoped for. The dress was just like the picture. The workmaship was amazing. The beadwork was gorgeous. I really liked how prompt they were. I live in what's considered a "remote" location so things typically take longer to get to me but the arrival was 3 full days before they expected it to reach me. I loved they are open with communication. You ask a question and they respond within 1 business day like they state on their website. I am super happy with my shopping experience with them and I will return for future purchases. Because of them my wedding day in October will be that much more magical because I have the perfect dress. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-08

"Friendly and service minded to please the customers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges