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Verified
1/5

2017-06-07

Theiving Crooks! Worst customer service I have ever experienced anywhere!

"I ordered something from this site and here it is 3 months later and about 5-6 messages, still no merchandise and no refund in sight; much less helpful employees to talk to. In other words, if you order through them then expect the major possibility of just losing your money. This company is the most crooked company I have ever dealt with and would advise anyone to look anywhere else for merchandise because all they care about is your money and after they have it they couldn't care less whether or not you actually receive what you paid for. I can not stress how bad of a decision it is to order anything through this so called "business". Order at your own risk."

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Verified
1/5

2017-06-07

DO NOT USE THIS SITE IT IS A SCAM!!!

"I placed an order on 4/20/2017, even paid for expedited shipping. Now it is 6/7/2017 and I still have not received my order! I have continuously asked for a refund and to cancel my order but all I get is an auto generated response. I cannot reach anyone at this business to correct the issue. They cancelled part of my order. I was told the "dress" was the item holding up my order, yet I never received my money back for it and here I am still waiting. I was told my other item will be delivered around June 18. You have to be kidding me that means I have waited two months for an item I paid over $10 in shipping to have in a week. After telling the "auto generated" response system to cancel the order they told me to just wait for the item.
I strongly advise you to stay away!! They offer great prices but they never deliver, and then trying to resolve an issue is impossible. This site is a SCAM!! DO NOT USE THIS SITE IT IS A SCAM!!!
"

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Verified
5/5

2017-06-06

Absolutely stunning!

"It's gorgeous! Love it.."

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Verified
5/5

2017-06-06

Excellent

"Speedy delivery and the clothes fit as expected!"

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Verified
1/5

2017-06-06

Dresslily = Worst Customer Service Ever.

"I ordered a swimsuit on April 12, 2017. I was notified that it had shipped on April 13 and would take 10-25 business days (Really? But ok, whatever...). The tracking showed that it made it to US customs on April 23. Nothing has been updated since. I waited the full 25 business days and on May 19, 2017, I contacted Dresslily to let them know that the time frame had expired and to start a "support ticket" for items shipped but not received. The response I received was to recheck the delivery/tracking information, recheck that my address had been correct and to call the post office because sometimes you have to pick your items up at the post office, despite ordering something to be delivered. If, after I have done all of that I still have not received my item by JUNE 13, 2017, I am to let them know. I responded to them by telling them that I was certain all of the information was correct and that the post office did not have my package and that I would like a refund at this point. Their response?
"As I have said in my previous message, your order has been shipped out on April 13,therefore your delivery deadline will expire on June 13. Please free to contact us after that date with all details requested above. Then, we will offer you a solution."
Are you kidding me? Why tell me that shipping will be 10-25 days for delivery if in fact it is TWO MONTHS? At this point, it's now June 6 and I've had to purchase another swimsuit and am just counting down the days until June 13 to attempt to get a refund. I highly doubt that will happen seamlessly. I'll never buy or recommend anything from Dresslily again... not because my items didn't arrive.... I get that things happen. But because of their lack of support for their consumers. Terribly disappointing. :(
"

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Verified
5/5

2017-06-06

Satisfied customer

"I have ordered from your website a few times and have never been disappointed. The clothing I purchased in the past have fit me perfectly, was pretty much how it was described on the site, and the wait on shipping isn't bad either! I have always been a satisfied customer and will continue to buy from this site in the future!

"

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Verified
5/5

2017-06-05

mi experiencia con dresslily

"Dresslily es un sitio completamente serio y seguro para realizar compras. Estoy feliz con el vestido que compré: me llegó en el tiempo prometido, pulcramente empacado y lo mejor es que era idéntico al que se exhibía en la página de venta. Las medidas iguales a las ofrecidas. Mi vestido me quedó como hecho a la medida"

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Verified
5/5

2017-06-04

Just ****

"Everything I have bought from Dresslily is so beautiful and I like it very much.
The price made me glad and satisfied. I am gonna buy more from Dresslily and can´t really wait ;)
"

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Verified
4/5

2017-06-04

So far so good!

"I have just became a new customer of Dresslily this year and have only made a few purchases thus far. The prices are amazing and products are extremely affordable. I was a bit skeptical at first that the merchandise was going to be made cheaply because the prices were so affordable. I was completely blown away when I started receiving my purchases at how well everything was made. The sizes are true to form and there is such a wide variety of merchandise on the site. I have so far loved my experience with Dresslily and actually placed another order yesterday. I have had no problems with shipping or receiving my purchases and I'm very happy."


Verified
5/5

2017-06-03

J'adore DressLily !!!

"
J'adore magasiner et commander chez DressLily .
A toute les fois j'ai toujours eu des trucs de bonne qualités et à bons prix .
Je vous recommande ce site , tout comme moi vous aller adorer .
La livraison de notre colis est assez rapide .
Les gens qui travaille au servise de DressLily sont professionnel
et réponse rapide . Toujours là à nous aiser si on a un problème .
Merci DressLily !!!
"

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Verified
5/5

2017-06-03

Contante

"Le produit très chouet :) "

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Verified
1/5

2017-06-02

The worst experience EVER

"I will never deal with you again. I ordered something 3 weeks before Mother's day for mother's day And here it is 6/2/2017 and I still haven't received it"

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Verified
5/5

2017-06-01

Love

"I REALLY ENJOY THE ITEMA THAT I BROUGHT"

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Verified
5/5

2017-06-01

QUALITY AT WHOLESALE PRICE

"Exccellent choice the articles are of good quality. If you have to purchase equivalent in some shop you will pay 5 time the price with Dresslily. I am not deceived and was anxious whether or not I will receive the merchandise as I payed not extra for quick delivery. Everything arrived. So I will continue purchasing on Dresslily. I am expecting my 3rd dress and my 4th bathsuit; "

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Verified
5/5

2017-05-31

Dresslily all the way

"Some of the dresses don't have sizes but the dresses I have bought. Absolutely love them, I'm now totally addicted. I have even started buying clothes for my partner. If only I got paid more so I can shop more. Lot of love "

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