ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2017-05-04

Not everything delivered

"I ordered 6 items, 5 items came together but only 1 thing didn't come , I am still waiting that , it has been more than a month already."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-04-29

Great if you plan ahead

"I have purchased from Dresslily.com 4 times. They have great deals and often have sales on top of their very reasonable prices. The only thing is that while they offer free shipping, it takes a few months to receive, so you have to be patient and order in advance of what you need the item for. One of my orders, over 100$, was given free expedited shipping at no extra cost, so I am assuming if your order is large enough you can get much faster shipping. The expedited shipping took about 2 weeks, compared to the usual of 6-8 wks I have previously waited. Dont expect an extravagant unboxing, as all items will come wrapped in plastic, which I assume cuts down their shipping costs, cant fault them for that as the shipping is totally free. I have had a few issues with the print pattern of a few items, and a few items ended up being a material different than what I was expecting. I write complaint tickets on their site and someone responds in a reasonable amount of time, offering reasonable solutions to the problems. Overall, you cant beat the price, and the customer service is prompt and professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-29

Dresslily my BEST !!!!

"La communication à chaque étape d'un processus était excellente. L'article est arrivé en parfait état et comme décrit. Hautement recommandé ... Je n'ai jamais été déçu de mes achats & j'ai toujours hâte de refaire un autre achat pour me faire plaisir ... Merci Dress Lily ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-04-28

Okay

"The dress was great but it took a lot longer than I wanted for it to ship"


Verified
5/5

2017-04-28

Resolution

"Bought a top for my husband in February, the item never arrived and when I reached out they offered to reship. A day or so later we found out that the top is out of stock and we got a full refund.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-28

Would definitely buy something again

"It was the first time I had bought something from this store but after reading the reviews I finally decided to give it a try. The two blouses I bought were perfect in every way...size, fit and quality. The shipping was also good and took more or less the time that had been estimated."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-04-27

Order not received and no refund given

"DO NOT ORDER FROM THIS COMPANY - Not received my Order and have messaged the Support Centre and been fobbed off ie. Order has been shipped, verify your address details, check with your local post office, it's on the way be patient etc! I have done all that they asked and my Order not received. I ask for a refund and they have kept my money! They are scammers!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
3/5

2017-04-24

Broke second day of use

"I really liked my swimsuit. I waited a full month for it to arrive then it broke on my vacation after wearing it twice. Really disappointing. Good price= Bad quality."


Verified
5/5

2017-04-22

Good shoping

"If you want good clothes and affordable prices Dresslily sure to visit the site.
A variety of interesting clothes, shoes, accessories, jewelry and home whatnot. Choice for all ages and every style. Fast delivery and courteous operators in the Help Center. I love this site and are happy to buy clothes that I like.
"


Verified
1/5

2017-04-22

scam

"purchased items with paypal; after weeks / nearly 3 months of waiting. they said it was obviously lost in post and as i had not got insurance they would do nothing. contacted Paypal who refunded my money.
defiantly a scam
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-04-21

Great Site!

"Dresslily is a great store. Shipping takes longer than I'd like, but the products are coming from China, so one has to expect longer shipping times. The shirt I ordered isn't as shiny as the picture. Material is darker too. Sleeves are a little long, but that is probably the intended design (guessing). I usually wear a size S, but ordered a size L and the shirt is still a little snug across the bust. I am rather full busted though. It's still a nice shirt. "


Verified
1/5

2017-04-21

Aun no llega

"Mas de 15 días esperando artículo y ahora me dicen que no lo tienen y ke me van a devolver dinero..resulta que aun no tengo ni el articulo ni el dinero. Saludos"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-04-19

“mi experiencia con dresslily”

"la verdad es de la mejores paginas que he utilizado como plataforma para hacer compras en linea con exelentes precios y productos de calidad y las formas de envio de las mejores y con un costo aseptable totalmente recomendable DRESSLILY"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-16

I Love Dresslily.com

"I am actually a returning customer, and I am very happy with all my orders from Dresslily.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-16

Arrived quickly, fit, and high quality materials

"I took a chance and ordered two items from this website: a swim dress and a corset. Both arrived in a little over a week, which shocked me. I thought it would take a little longer and assumed the products shipped from China. Both items fit perfectly and were actually a really high quality. The swim dress fit, was lined and not thin, had padded cups and was cute and unique. I'd compare it to the same quality you would find at Target. The corset was exactly what I wanted for a costume I am working on. It fit great, high quality, and nice fabric. My only advice is to make sure you follow the size charts on each and every product - they're not all the same. Follow the charts and you get things that fit. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges