"I ordered22shirts and only received1. The one I received was way to small even though I opted for a larger size than I normally wear. Customer service can't be found on the sight. STAY AWAY!"
"Not happy with fabric used for most clothing (kind of sleezy). Accessories can't be beat for price."
"Most of the topsx run small so by a size or two larger and you will still be happy with the results."
"I found DressLily to be a dignified Company and they are very prompt by delivering their merchandise and very reliable and genuine with customer service! The products (dresses / blouse) I ordered were quite beautiful and acceptable, which made me a very happy and a satisfied customer. I have not discovered any distress from CUSTOMER SERVICE, as their refund/exchange, is quite a genuine system. I neither had any issues by ordering or receiving my products of which I was very pleased to receive. I will continue to shop @ DressLily, because their products are beautiful, and they stand by their policy to serve their customers with loyalty. "
"I ordered a swim suit back in January. I sent them an email at the beginning of April because i still have not received my order. They were quick to respond and happily issued another swim suit. When the swim suit arrived I realized that I ordered the wrong size. I sent them another email requesting to exchange the item. They responded that they would issue another swim suit in the size that I needed and that I can just give the other swim suit to someone that needs it. That is high quality customer service!"
"I have received my three new hats!!! They have very high quality and the design is very nice. The delivery has taken its time -about a month- but it's normal with this kind of free transaction from China. The support has answered very fast. I'm pleased with them and I will repeat."
"It took more time than I expected to get here. It sat at the warehouse for almost a week. But it did get here. May order with them again. Big may "
"The costume care was really good i was very happy with the tracking system it updated after 24 hours and i was relieved when i knew that everything was in order and that i didnt mess something up that was the highlight of everything honestly i recieved the package protected beautifully packaged it would have no chance of being damaged what so ever so that was amazingly suprising because i have shopped from another online store and it didnt package their products and items that good so i was very very pleased with your costumer care and help thank you dresslily your officialy my number one most favourite online shopping place from now on "
"I love my dress it was so beautiful "
"After contacting customer service regarding a return and refund, it has taken 8 emails and several weeks to get it all sorted.
very long process that could have been sorted in half the time if it didn't take so long to receive replies."
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Ordered a blouse in Jan. 2017..still haven't received it. I sent emails. They told me to check the post office...I've never had to check the post office for any of my deliveries. I've ordered from them before with no problems, so not sure why they're ripping me off now. It takes SO LONG for their stuff to come to you but I'm a patient person. The final email they sent me said sorry your order has expired... I'll never shop there again!
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"I am on week 4 of waiting for my dresses to arrive and I only recieved 1 of the 7 I ordered. Tried calling the customer service number and it just kept ringing till it hung up on me I am not happy. "
"Meow meow meow meow meow meow meow meow .. meow meow meow mrow "
"I buy products many times I love this website so fabulous products quality so good delivery on time costumer service so friendly they talk nicely and awesome products "
"Ordered 2 months ago when asked where my package is now i was told possibly at my local post office. Now have to go on a scavenger hunt for my package when it should be delivered to my house. Never again with this company"