"I received my order of Pure Encapsulation activator vitamins in a timely manner, but when I opened the bottles i was unimpressed with the quality of the vitamins. The advertisement had said new & improved version and were supposed to be in capsule form, but instead they were huge tablets and they were breaking apart and are very hard to swollow. It would appear like they were in extreme temps for quite awhile? I do not plan to order from here again."

"I ordered and my credit card was charged right away. I've gotten no delivery of the product and repeated emails to drgruberman.com have been ignored. I will have to dispute the charge with my credit card company to get my money back from these thieves. i wished i'd found these other similar reviews here before ordering. "

"Stan Guberman
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Stan Guberman
2.0
(4)
Chiropractor in Tamarac, Florida
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Jemi Thuiya
2 reviews·1 photo
22 minutes ago
NEW
Horrible customer service and no one answers calls or emails, products never get shipped or are shipped months later with no explanation. I order something in Jan then cancelled and he won't refund my money. I don't need or want the product anymore. Not sure if this is even a real Dr but he's definitely a horrible business man.
Shirley Tejeda
Local Guide·113 reviews·45 photos
2 months ago
I ordered something on Feb 1st and had not received it it is now Feb 21. Paid nearly 200 for it I have left many emails and couple calls. No return phone call or email. Until yesterday got rude message explaining why it's taking long. … More
Tyler Hackett
2 reviews
2 months ago
Placed an order online 3 weeks ago, have not received shipping information or the supplement I ordered and my emails are not being answered. Hopefully can get my money back. … More
3
MD
3 reviews
5 months ago
I have appreciated there products, especially the BP balance which appears to be helping my BP better than any other supplement I've used. Thank you.
Jemi Thuiya
2 reviews·1 photo
22 minutes ago
NEW
Horrible customer service and no one answers calls or emails, products never get shipped or are shipped months later with no explanation. I order something in Jan which never arrived, tried cancelling and he won't refund my money. I don't need or want the product anymore. Not sure if this is even a real Dr but he's definitely a horrible business man."

"2 weeks later no order. Seller don't respond to e-mail. PLEASE reed reviews. I am not the only one."

"In short: I ordered on March 2nd 23, received same day confirmation but no product yet -3/18/23; no response to emails or calls.
I'm definitely not waiting any longer, I will contact my credit card company."

"21 days later have not received my order nor any updates or responses to emails or phone calls. Got one reply yesterday rudely explaining why the delay. But I had already told them couple times to cancel and I disputed it with my credit card holder and ordered it from somewhere else whose has shipped my order next day. Don't buy unless you just want to just give your money away. Smh"

"The lady answering the phones is from the northeast and was not kind to me .. I didn’t know if the company was a scam and concerned about my order and I left a message trying to find out and she was so unkind telling me to never do that again and it has taken an eternity to get my supplement .. go w simply nutrients instead great company so kind to me great customer service and got the product in two days .. DONT ORDER FROM THESE PEOPLE "

"I placed an order on 11/28, and when i had heard nothing by 12/2, I started trying to call them. No answer on the phone, no reply to the emails I have sent. Now I have to figure out how to cancel the order and decline payment (yes, they charged me right away)."

"I ordered products on 9/12, and received absolutely no response. I called them on 9/27 and was given some excuse why they weren't in stock, and told they would ship today or tomorrow. Very abrupt receptionist. Basically this is just a doctors office selling supplements on the side. They need to outsource their ecommerce customer service and fulfillment because they cant handle it."

"I ordered an iron product that is hard to find for anemia. Without it, I have serious symptoms that limit my life. After a week of not having pills, I was wondering where my order was so I sent an email inquiring. I did not receive any response, so I followed up a few days later by phone. When I suggested that they had scammed me and were not legitimate - and that there are lots of negative reviews from folks who have not received their products, she said ‘no we’re not a scam, we have an office.’ As if that legitimizes them?! She then ‘took another call’ and the call dropped. She left a voicemail saying it was the fault of the manufacturers they get their products from, and the slow mail during covid that they hadn’t shipped me what I paid for. Sorry, but no. These people should be ashamed of themselves. "

"Horrible customer service, I ordered Curederm cream and 3 weeks later I had not received it. I had to notify Paypal, Thank God, I used Paypal. Prior to that I had called this company and I had sent email too--no response. Never order from this website. It is a scam."

"Took over 45 days to get my product. Charged my card the day I ordered. Had to call for several weeks to get my order. Every time I called Destiny said the same thing. “Your order was mailed yesterday”. Not true! I called 10 days later and the same reply from Destiny. Will never order from them again. "

"They don't let you know your order has been received, it takes forever for them to ship items (if they ever ship them) and won't email back or call back. I'm still waiting for my order, it is supposed to get here on Saturday, we will see about that.
I'm on a strict protocol and now I had to pause it because supplement did not get here when originally expected."

"Utterly vile people. Refused to refund my $93 despite me telling them 8 times to do so. Had to open a PayPal claim to get my money back. They didn’t have any stock of the item I ordered but still refused to refund. Even went as far as creating a fake tracking & despatch notice! Had to wait 6 weeks for my refund. No thanks to the vile people that work here. DO NOT BUY ANYTHING FROM HERE!!!!!!"

"Order a supplement late at night and realized the next day it was wrong website so I called and emailed to cancel . I received Ed the rudest call I have ever gotten to tell me how out of line I was to call 2 days after ordering to cancel, that it had already shipped, even though on my end it showed still processing. I ended up keeping it just due to not wanting to ever speak to them again. Will never do business with them again ! "