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Verified
5/5

2010-11-01

"Super fast shipping, received my part the following day. competive price with shipping."

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Verified
5/5

2010-11-01

"Very impressed! Product shipped from Grainger the day after ordered, and arrived the following day. Brand new product, no surprises, at a great price!"

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Verified
5/5

2010-11-01

"After visiting a local retailer and learning that the product I wanted cost $$$ I decided to check for the same product on-line. I actually stumbled upon Drillspot and was amazed to see the price of the product I wanted, including shipping, was half the cost being asked by the local retailer. Initially, I thought there must be something wrong, it's too good to be true. I took the chance and ordered the product from Drillspot. To my surprise and delight, the product I ordered was in a sealed manufacturer box and I received it via FedX three (3) days after I placed the order. I was kept fully apprised via E-Mails regarding order confirmation, ship date and tracking number. This was one of the best on-line purchases I ever made. Thanks Drillspot for your competitive pricing and fantastic order fulfillment.
Al K. from Mechanicsburg, PA
"

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Verified
5/5

2010-11-01

"Product arrived quick, safe and as advertised.
"

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Verified
4/5

2010-10-30

"DrillSpot emailed me to say that the wireless thermostat kit was on backorder - I was given a chance to wait or cancel. The kit arrived as promised but the equipment interface modular would not power up. DrillSpot responded within 24 hrs with a post-paid FedEx label to return the merchandise. FedEx picked it up the same day (yesterday) and I am awaiting the replacement modular. DrillSpot has been professional and cooperative throughout this process."

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Verified
5/5

2010-10-30

"Item exactly as advertised, lowest price, super fast FREE shipping. Could not be happier!"

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Verified
5/5

2010-10-30

"Drillspot is great. They had the cheapest price and my item was shipped the very next day after the order was placed. I will buy from them again."

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Verified
5/5

2010-10-29

"Website is easy to navigate and very helpful with product information and reviews. Shipment was delivered exactly as stated in the order. A precise transaction that met all my expectations."

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Verified
2/5

2010-10-29

"I ordered what I was under the impression (from the guy who helped me on the phone)was 2" clear pvc. What I unfortunately got sent was 2" rigid tubing. Who is at fault for this mistake is up in the air, kinda me, kinda them.. When I took it out of the box, expecting 2" pvc, it was obvious that the product I got, was not what I wanted. I was still under the impression this was PVC, so I tried to call drillspot. The first call was very helpful, the woman couldnt answer why this pipe wasnt as thick as I thought it would be, "the manager had just left... they will give me an email tmrw" and she said she sent that person an email. I waited most of the next day before I called, never receiving that email. This next person I talked to on the phone was of no help. Trying to explain my problem of tubing being the wrong size to someone who admits they "have no idea what a coupler is" was very frustrating. I ended up calling another company, after explanation, they told me I had got rigid tubing.
I decided a refund was the best course of action.
Honestly, once I reached that conclusion, it was painless.. A quick email, a speedy response, print the shipping label, take it to the post office (I had to pay for shipping)... and Though it was just sent today, I expect my refund to be prompt.

Overall, not a bad vendor.. my main complaint would just be that they have ppl working the phones that are unfamiliar with common products.. frustrating. 2 of 5.
"

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Verified
5/5

2010-10-26

"Very fast shipping. No problems."

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Verified
5/5

2010-10-26

"This company is one of the best I have dealt with in a long time. My order arrived the next day, although one of the items had a defect (No Fault of DrillSpot) I called them and had a replacement the next day. Thank You.........WOW. I will be doing business with them again and recommend them highly.

Frank
San Jose, Ca.
"

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Verified
5/5

2010-10-26

"I was actually suprised that free shipping would be delivered so fast. It was here the next day ! We don't get things from across town that fast much less from Boulder, CO to Albuquerque, NM. Very fast shipping makes me want to do business with them again. Thanks."

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Verified
5/5

2010-10-26

"Got exactly what I ordered. Drillspot uses FedEx Ground, but it might make more sense to use FedEx Home in order to provide faster Saturday delivery."

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Verified
5/5

2010-10-26

"1st time ordering from this vendor. Very easy to order, quick shipping, and best delivered price. I was very satisfied and will order from them again."

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Verified
5/5

2010-10-26

"Cheapest price I found on the web. Fast shipping, recieved my order in 5 days"

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