ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-03-06

"Very good. Great price for the item that I got and shipping was fast. No complains and no hassle!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-05

"Fast, freindly service, delivered product when they said they would."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-05

"Excellent Service, Quality, Shipment & communication.
We will establish the long lasting business relationship
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-03-05

"Do not buy from this Merchant! They do not stand behind their products. Don't believe their message on their website, "Buy with confidence". I purchased a Rule 1800 GPH Pool Cover Pump, it worked (1) day. I called Drillspot to return and they told me Rule handles all returns because it was used. I bought it brand new. DrillSpot told me because I used it once they will not replace it. I call Rule and they don't answer their phone or return my phone calls. When I finally got in touch with Rule they told me my new pump wouldn't arrive for 3 weeks! Now my cover is full of water and getting damaged."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-03-04

"Good prices and very fast shipping. No complaints whatsoever. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-03

" I am glad I came across this web sight, when I was looking for LED bulbs. You had what I was looking for and for a good price. I will definitely use DrillSpot for future use. Thank You!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-02

"Excellent price, service, shipping and packaging. Couldn't ask for anything more! [two orders, same experience]"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-03-01

"First, I will say that I have ordered from Drillspot in the past and have always been happy with my purchases. However, with my recent orders I have been very unsatisfied. I received a partial order from Drillspot which was supposed to contain all of the items I purchased, so I had to call Drillspot, no biggie, I looked on Drillspot.com for a customer service number and to my surprise see that they have changed it from a toll-free number which is now a pay number. By calling them about my order I charged up six dollars in long distance fees.

The lady that answered the phone was wholly unprofessional, she talked over-me even realizing that I was still speaking and she was explaining away some serious mistakes that Drillspot made. In the past Drillspot was always good about stocking the items they sell on their web site but the past order I made they were out of four of the items I had order and they were listed as "available" when I made my order. Being that Drillspot deals in an industrial business with thousands of parts they need to accurately keep track of their inventory. It appears they are letting their customers do that now, by letting a customer order an item that never existed you are in essence putting the burden of inventory on your customer. Unacceptable!

As a long-time customer of both Drillspot.com and Grainger.com it is disappointing that I will have to discontinue my business with them. I should not have to pay a long distance call to speak to a customer service representative when I am dealing with a large corporation the size of Drillspot and Grainger. There is no excuse as to why they should not have a toll-free number, none!

I will steer clear of both of these businesses unless I can absolutely avoid it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-03-01

"My experience with DrillSpot was wonderful. They had the item I needed and it was reasonably priced. The shipping was fast as well. I would definately recommend DrillSpot to other customers. Thank You."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-01

"Good customer service. Product arrived quickly after ordering. When I had a problem with the product, it was replaced, no questions asked at no charge."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-29

"Shopping on line at DrillSpot was easy and quick. I got the best price on the product and it was shipped the same day. The product was also packaged very well and arrived undamaged.
Great job DrillSpot and thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-28

"AWESOME deal/price/ fast shipping. The one hangup was a transposed number on my address. I saw it within 15 minutes of placing the order and contacted them right away. It says to do that on their site. The response I got back the next day was that they couldn't do anything about it. Luckily I contacted FedEx and they were able to change it for the delivery. I just felt that "we can't help you", wasn't really the thing to say. Oh well. Again, great product/price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-28

"Awesome product... I heard about this from a friend who is an electrician. He used it to stop cold air from coming into my electrical panel. I works great. Thanks again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-28

"Excellent service, super fast shipping and received the item as expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-28

"competitive pricing. great product. recommend to everyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A