"Great communication with order and shipping confirmation. Shipping was very quick. Automatically included a MSDS sheet for the product we ordered which is important for our files."
"Excellant company to deal with. Fast delivery and well packaged."
"product was in perfect order. price was great and shipping via fedex as opposed to usps was also great. would buy from drillspot again without concern."
"Excellent! Great product, fast shipping"
"they charged me 3 times for one order because of there fucked up system. They suck and caused me two weeks of hell with capitolone trying to get credit..drillspot was no help at all."
"Service and price were very good. Recommended"
"I ordered a replacement flowtron bulb and the first one arrived broken. I immediately contacted customer service and they told me to a new order was now on its way and to dispose of the old broken bulb anyway I saw fit. NOW THIS IS WHAT I CALL EXCEPTIONAL CUSTOMER SERVICE. AND I already have the new replacement bulb that is perfect! I would recommend DRILLSPOT.COM for all your online purchases."
"Unbelievably fast shipping. I ordered this motor Tuesday morning, and only expected the free shipping to cover UPS Ground. The motor arrived NEXT DAY via messenger service, and I was back up and running in no time!
Granted, I live in a major metropolitan area, so the part probably was able to drop-ship from a warehouse local to me, but still, I was blown away.
Start to finish, DrillSpot had what I needed at a reasonable price, easy online ordering, free shipping, and they went above and beyond in getting it to me fast!
I can't recommend DrillSpot.com highly enough, and will order from them again in the future.
G.M.
Chicago, IL"
"Product arrived quickly and as expected. Recommended."
"Excellent service! Pricea are great, ordered inthe eveing and received the order the next afternoon! Can't get any better! "
"Fast service, no problems. Free delivery on the items I ordered. I have no complaints."
"HORRIBLE customer service. Very disappointing experience.
After placing an order on March 9, still had not received item weeks later. Called on the 21st & was told they'd look into it & email me with an update. Nothing. Had to email them to follow up. Was told the delivery company made four attempts. I confirmed they had the correct address & that we urgently needed the equipment. Four days later, still nothing. I contacted them AGAIN, only to be told that they credited my account because I had not reponded. They couldn't tell me the delivery company's contact info, and told me I just had to place a new order. Totally apathetic customer service. WE WILL NEVER PLACE AN ORDER WITH THEM AGAIN. Neither should you."
"I was delighted with the ordering process and the delivery result."
"My products were here before I could turn around practically! Super fast shipping, great pricing and excelent service. I would purchase from them again without a second thought."
"Very satisfied. Best prices. Fast delivery. Quality product and service. Ordered WG1573 Timer Motor."