"Perfection. Received a 300 lb generator 2 days after ordering."

"ordered a blower motor for my harman pellet stove,showed up to my house 4 days before i expected it,that was nice.also the same fan from my harman stove store was 113.00,so i saved quite a bit,thanks"

"Excellent transaction. Delivered in less than 24 hours."

"Awesome site - hard to find items available, and I received my item the day after I ordered without express shipping (they got it in the mail within a couple of hours)."

"The Fulton PW2002 Split Drum Worm Gear Winch arrived very quickly. In fact it was shipped from the local Grainger store. This item is listed at Grainger for over $100 w/tax. DrillSpot sold it for 66 w/shipping. Thanks Drill Spot for saving me $40. "

"I ordered a pet carrier from DrillSpot. It was the best quality pet carrier I've seen and at an excellent price. The size listed on the site was incorrect, so I had to return the carrier. When I e-mailed DrillSpot about the incorrect listed size, they apologised and had Fedex pick up the carrier at my front door three days later. They refunded my money immediately (my credit card company listed the refund a couple of days ago).

DrillSpot was fast, efficient, courteous and helpful -- they gave me the manufacturer's phone number so I could try to locate the larger size I needed. I checked today and DrillSpot has the correct size listed -- the error has been corrected. A different reseller hasn't corrected a similar error in a month! From now on I will go to DrillSpot first when I shop online."

"EVERYTHING WAS GREAT EXCEPT MY ABILTY
TO PRINT OUT THE FINAL RECEIPT (WHICH WAS
SUPERIMPOSED ON TOP OF THE DRILLSPOT
WEBPAGE UNDER THE CHECKOUT TAB)
AT CHECKOUT IT WOULD NOT FIT ON THE PAGE
EVENTHOUGH THE PAGE ITSELF
FOR THE MOST PART PRINTS CORRECTLY.
STILL THEY HAD ONE OF THE LOWEST PRICES
AND "GOOGLE PRODUCT SEARCH" TOOK ME
RIGHT TO THEM."

"Well priced and quality product"

"My experience with DrillSpot was mostly positive but there are a few things you should know.

The first is that DrillSpot is strictly a storefront as far as I can tell. My items shipped directly from Grainger. I suspect your items will drop ship from whatever source they resell it from.

The second is that they charge a 15% restocking fee. I was unaware of that and for that alone I would never give them five stars.

The third is that I don't know what they do, but their emails are unreadable in my mail client and they show up as SPAM. Someone doesn't know what they are doing in their IT department.

Other:
My two items ($10 and $5) shipped very quickly in separate 6' boxes that were three feet longer than the items inside. This must have cost someone a fortune, but it was free shipping for me. Unfortunately the brush did not fit into the holder as both parts are specified with OD dimensions. Grainger does it that way on their site as well. I fully accept that it was my fault but there really isn't a way to tell what brush fits into what holder unless you are more familiar with the product or make guesses. It would probably cost me at least $5 to ship this $5 part back.

So, If you know what you want and are willing to eat your mistakes, Drillspot would be great. I would recommend buying straight from Grainger if you think you might have to return an item locally.

Why two stars? Confusing specifications on their Tanis products left me with two parts that don't work together with no solution but to throw this part away, guess which larger part will fit, and order it. As a result, I am "somewhat dissatisfied". Not mad, but not satisfied."

"Dear Sir/Madam,
I am very pleased to shop with Drillspot.The price was the lowest I found even with the same vender you shipped the item from . I would recomend everyone to Drillspot. The service provided was excelent they told me it will take 8days but I received the item in 6 days thats when we needed it which helped us a lot.Thank you very much Drillspot keep up the good work. Merry Christmas and a very happy and wondeful New Year."

"My 3rd or 4th order- ALWAYS fast shipping, and the best prices on the net- Professional service (only needed help once)! Highest recommendation- I shop here first now."

"Quick delivery and merchandise exactly as described. This was actually our 2nd purchase. Will definitely buy from again and again."

"My order arrived before I knew it. Free shipping. Great price. Can't beat it!"

"Very good seller, Item arrived promptly as advertized in perfect condition."

"I am very satisfied with my recent purchase. Ordered items came as described and on time to complete my repair project. I will come back to the store again"