"excellent and parts were exactlly what i needed"

"Drivewire = Good, I like. Will use again.

Dont ship FEDEX took six days.
USPS First Class cheaper and quicker."

"The worst customer service. They do not answer emails. No shipping info or concern after they charged my CC. Part has not arrived at the time of this review."

"Have ordered twice from them recently. Parts shipped out same day and were what I had ordered. Great service and low prices, because I shopped around."

"Wow, where do i begin? I am not pleased what so ever. To start off, i ordered a part on 12-16-2011 to be shipped 3 days later (paid xtra). Got an email saying it would be shipped late due to back order. Got an email today 1-16-2012 stating the part will not be shipped and to call them to see if there are other parts to replace it with. So i called and they told me that my payment was refunded already. Simply put, my account will not accept incoming transfers/deposits. It is an EDD account.As everyone with an EDD account knows, ONLY the EDD can put money into the account. So now i have to wait 7 days just to call back to say my refund didnt go through. youd think drivewire would want to keep my money and ship me another part but they refused to listen to me. My experience with Drivewire has been nothing but trouble and ill make sure everyone knows not to purchase from Drivewire. Not to mention their customer service is outsourced to the phillipines. Which makes dealing with the company very frustrating. Youd think Talking to a manager, that he would compensate you or try to make you understand, but not in this case. Then the manager had the nerve to ask if i wanted to place another order and pay yet again... lol Yeah right! "

"I needed to make a return and they made every effort to make it as difficult as possible. I never recieved the address label to return the item as was indicated in the email I recieved. In the end I guess they won. I wasn't able to use the part but put it in inventory and hope I can on someone else's car.

I will never order from Drivewire again, and I placed them on the do not order list in our repair group. In the end it will be there loss. Next time honor your return policy as indicated without question."

"
My overall experience...

fairly quick shipping only nine days from ordering to delivery,

Good price for a complete fuel pump assembly,

Not satisfied with purchase (fuel pump tank gasket not shipped with fuel pump) so not a complete fuel pump assembly,

But other than the missing gasket needed to seal the fuel pump in the fuel tank my overall experience was fair,

My satisfaction is lowered quite a bit by not being able to install the new fuel pump assembly without the gasket in my family car, that has been without a working fuel pump since January 7th,

So my overall experience with the first time use of Drivewire.com based on this one time purchase leads to a satisfaction rating of Somewhat Dissatisfied.

Thankfully I can get a new gasket at O'Reilly Auto Parts tomorrow and replace the fuel pump finally.

"

"This was an excellent, cost saving option for repair of tail light on vehicle. It came complete and ready to install. Had no problems with order, shipment, or delivery. Will use this site in future. Great option!"

"Quick delivery, parts were packaged very good. The parts were in great condition and fit my car better than the previous parts. The parts were actual BMW stock parts, not another mfr. I'm totally satisfied and would use drivewire.com in the future."

"Drivewire delivered quality parts to my door, and the order came in 2 days. (Really astonishing, it was ordered during the holidays!)
Everything was exactly as ordered."

"LISTEN TO ME ...NOBODY CAN BEAT DRIVEWIRE PRICES OR SERVICE,DONT WASTE YOUR TIME LOOKING AT OTHER SITES ,I WAS ,NOT ANYMORE .I GO TO DRIVEWIRE AND NOBODY ELSE...but if you want to waste a lot of time check out the competition and see for yourself..YOU WILL KNOW WHAT I MEAN..I AM HAPPY "

"Honestly, I regret to say that I much regret having made this purchase with you, because I have not yet received the package, I have changed the delivery date twice, before these purchases had been made THROUGH AMAZON and had never had this difficulty"

"Delivered as promised, working perfectly, Thanks Drivewire!"

"Very good yours prices are cheaper, the response is fast"

"I received the cap quickly and in new condition. I am however quite annoyed with the repeated messages to buy more products..."