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Verified
1/5

2006-01-12

"YOU SOLD ME THREE BAD MOTHERBOARDS! Do you even check the components you pull?!?
Board #1: no AGP port, although the board should have an AGP port
Board #2: DOA
Board #3: (the replacement) fails to boot properly
..................................
On 12-6-05 (order number 3xxxx I ordered two L4IGEM2 motherboards from you. One worked but lacked an AGP port. Since the motherboard had on-board video, I ignored the lack of AGP. The second board was DOA, and I RMA-ed the board (#3xxxx) AT MY SHIPPING EXPENSE back to you. It took you three weeks to send a new board, although there is a chance it was lost in shipping and you did send out a replacement.

Here's the problem: after several attempts to make the replacement board work, I am forced to conclude that it too is bad. In a few attempts it would boot, but then crash. After several attempts to determine if the CPU, memory, or power supply (a cotagen PS which was also from you) was the cause, the motherboard simply failed to boot properly!

YOU SOLD ME THREE BAD MOTHERBOARDS! Do you even check the components you pull?!?

Board #1: no AGP port, although the board should have an AGP port
Board #2: DOA
Board #3: (the replacement) fails to boot properly

I am reporting this to resellerratings, cnet, and techbargains.com ratings, as well as posting this in several hardware related sites. If you wish to make this right, please contact me by email (****@****) or by phone at 702-xxx-xxxx and I will gladly retract my ratings.
"

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Verified
5/5

2005-10-05

"Got an Abit AI7 from these guys. The title stated refurbished, but I recieved everything show by review sites in the box and they were sealed. Shipping costs were a bit high, but the board got here in 2 days so no complaints here. And it works fine. Will consider for future orders."

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Verified
2/5

2005-07-24

"I've placed several orders over the past couple of years. The customer support is nearly ZERO. Despite having my alternative address listed with my credit card carrier in advance, they have yet to give me a tracking number. V-e-r-y s-l-o-w service is typical - althugh they SOMETIMES ship faster. Prices often are good but read the fine print carefully. Motherboards may not include I/O shields or drivers, etc. Mistakes by them may be next-to-impossible to correct."

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
1/5

2005-06-30

"Ordered a refurbished motherboard. They refused to ship it to the alternate shipping address on file with my credit card. Shipped it to my house instead where no one is home and the delivery person just leaves it outside. All I received was a plain board. No drivers disc, no manual, and no I/O shield plate. I received to response to my emails requesting the I/O shield. The only sound driver available on the manufacturer's website does not work properly. I had to make an I/O shield out of posterboard."

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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
5/5

2005-04-12

"Ordered an ATI video card and an external hard drive enclosure from them (USB/Firewire). Items arrived in a timely manner, and everything worked fine, no problems, and were as advertised, no deception at all. Would order from again."

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Delivering products damage free
Delivering products on-time
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Verified
5/5

2005-03-02

"Ordered a MSI barebone computer and it was almost brand new. I couldn't believe the deal that I got from them. It came in very good condition. this was for an upgrade so all I did was install some stuff from my other computer and that was it. It worked perfectly from the first time I turn it on. The shipping was very fast and I do not have any complains. It came with everything in the box even though they say it didn't come with it. I will buy more from them again. I highly recommend "

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Verified
5/5

2005-02-28

"The Item was just as described, I also recieved my order quickly in 3 days. It was a refurbished item without instructions (just as they stated in their description) I was able to download the instruction manual from the manufacturers website and I saved over 50% off new retail price by purchasing my item with them. I'll be shopping with these wonderful people again..
THANKS for a wonderful experiance...
"

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Verified
1/5

2005-02-24

"DUMP THEM! They are selling X Copy DVD software "no support" but they fail to disclose that you cannot obtain any activation code. This is called "fraud by concealment". DUMP THEM!"

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Verified
1/5

2005-02-17

"I ordered a motherboard from them and they sent me the wrong one. I tried to contact them with both phone numbers on the website... no luck. I also emailed, but got no response. I checked back at their website and noticed they changed the address and took out their siute number. I had to call my credit card company to claim a despute. I shop online frequenlty... trust me, I wouldn't buy from them."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall technical support
Resolving problems
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Making decisions on their own
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Being knowledgeable
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Verified
5/5

2005-01-29

"This company is downright AWESOME. They ship the very next day usually, and have absolutely the best prices. I have placed 10+ orders from them in the last 6 months or so and they are just unbeatable. I have tried to call and they didn't answer, but it isn't really a big deal to me because everything is always herk immediately and better than advertised. Way to go guys!

To everyone who hasn't placed an order yet: Do it. You will thank yourself for the cash you save!
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Verified
1/5

2005-01-17

"They suck, website said they have product, they didn't. They say they emailed me a credit on charge card, they didn't email. Buyer beware. Mike Dwyer"

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Verified
1/5

2005-01-11

"Purchased a hard drive and a stick of memory from dumpinggodds.com both where junk. I have called 3 x a day since 12/26/04 and have never gotten an answer. I have emailed them multiple times as well with no response. My opinion is they SUCK!!@"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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Verified
5/5

2005-01-11

"I purchased a double layer dvd recorder, memory, hard drive and several other items. I was very pleased with the quality of the products I recieved. The customer support was not the best, but when I emailed thier technical guy Ray, he replied in less than 10 minutes. Great job Ray. It took a while to get an answer on the phone, but it seemed like they were extremely busy. I expected it since it was the holiday season. Overall experience was really good. I will order again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
N/A
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
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Overall web site
Web site reliability
Web site being easy to use
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Verified
1/5

2005-01-06

"DO NOT BUY FROM THESE GUYS!! Scam!! All I have to say is just call the number they have listed on their website under 'Contact Us' and see if anyone picks up. That should give give you clue enough. As for me, off to dispute the charges with my CC co."

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Verified
1/5

2004-12-17

"My goal was to rebuild a system for my son before Christmas. I checked the stock and ordered a notherboard, a burner and a processor. The prices were great. I placed the order on the 2nd and they didn't even pack it for shipping until the 8th. I finally got it on the 15th and they did not include the motherboard. I have documented 34 calls to them at all hours of the day and NOT ONCE did anyone pick up the telephone at their local or 888 numbers. I got one response from 4 e-mails and that was not automated. It simply told me that the order was shipped.
Why wouldn't they call me if I ordered the components to build a system if the key ingredient was not available? I still have had no satisfactory response.
"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
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N/A
Being knowledgeable
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Being trustworthy
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability