"I bought TV stand through web site www.dynamichomedecor.com costs more than 1K.
I had an online chat with Michael. His immediate respond was polite and professional. My item was shipped next day and I received it fast and impeccable condition. Very strong recommend Dynamic Home Décor store. Thank you for your service.
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"(Walker Edison 5 Shelf Component Rack) Cheapest price around. Item shipped from the manufacturers warehouse in Salt Lake City, Utah. Don't know if all items ship direct from manufacturer but nevertheless it arrived within 7 days of being notified that it was shipping. Ordered on the 6th, shipped on the 9th, standard UPS (around 75 pounds - free shipping). Arrived unscathed. A sturdy piece of furniture for a good price. Would definitely shop here again."
"I was really happy with my purchase and shopping experience with Dynamic home decor. My husband and I had been looking for a tv stand for a LCD tv we just purchased. Dynamic home decor's prices were very reasonable and plus we received 5% off our purchase, which was great! We also got free shipping and had the stand at our door even before we received tracking information from the store. I would highly recommend this company to anyone!"
"My experience with Michael at Dynamic was exactly that- Dynamic. Michael was extremely helpful in educating me as to the difference in brands and functionality of flat screen audio /video stands. He recommended a BDI unit that I purchased and it is one of the nicest pieces of furniture that I have now. Would not have known this without Michael's assistance. Also found that Michael's price was the best that I found on the internet. I highly recommend this dealer. Shipment arrived on schedule three days after my purchase. Don't waste your time with anyone else, this guy will take care of you!!"
"Best price, perfect confirmation, tracking number provided next day, fast delivery. I do have a problem and I feel confident they will fix it. We purchased the exact same piece from another supplier and it was packed totally differently and in 2 boxes instead of one big, very, very heavy one. So when packed like this there were chips, damages, smashed hardware, etc..... We had to assemble as I couldn't cancel the TV/Surrond installer or I would have had to wait 3 weeks to get him back. I have contacted them on Friday, after hours, Dec 4th and expect to hear back from them. We had a color match touch up so we touched things up, switched the "bad" side with the other unit and were able to set up. I will not give a positive nor negative until we hear from Michael. Stay tuned...
Update: Michael was great...contacted me over weekend. We are 100% satisfied in Dynamic Home Decor's handling of the situation. As customers we have to realize DHD doesn't manufacture the product...like are the middleman...not even taking title to the products since it ships from manufacturers warehouse. Michael will pass on my comments to the manufacturer I am sure. I look forward to the opportunity to deal with DHD again."
"To borrow from Jerry Seinfield, this Seller is very good at taking your money but very bad at delivering your purchase. I placed an order on a Sunday and my credit card was charged that day. I called Monday to follow up and was told it was shipped but the tracking number wasn’t available. I was given the same answer the rest of the week. On Friday, I found and called, emailed, and faxed the distributor. They got back to within an hour and stated the order was not yet shipped but would be later in the day. I now have a tracking number.
Who knows how long I would have waited for my purchase had I not took the matter into my own hands? Seller is no Amazon.
Update in response to Seller's misleading rebuke: I called Seller Monday as Citibank had a concern about a charge and I wanted to make sure Seller in fact was paid. It was Seller who volunteered to me Monday it was SHIPPED and he was just waiting for the tracking number. In truth. it was only SHIPPED Friday after I contacted the SEI, the distributor, in Dallas. SELLER had no trouble charging my credit card on SUNDAY just trouble fulfilling the order. Don't believe me? Call Poppy Lopez, National Account Sales, Southern Enterprises, Inc., ***-***-****.
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"Ordered a Furnitech FT62RB, 62" Plasma Stand. Started out a little rocky as it turned out it wasn't in stock. Michael informed me that it would arrive shortly in their next container, which it did. Once shipped, he provided tracking and it arrived yesterday. It was made in Brazil, arrived in a large heavy carton built ezcept for adding the legs and drawer pulls. The packaging was amazing. They actually built wooden frames around the top and bottom to protect the piece. No damage, not even a scratch. The piece is solid wood and a class piece of furniture. Michael was honest and answered all my emails through the process. A very good internet experience...."
"Great Seller and fast delivery!!!
I ordered two Omnimount Echo 50LE TV stands. This was the only place online I could find them. Ordered them Monday and got them on Friday."
"Outstanding in every respect. Great deals, incredibly well thought out shopping experience, a personal touch, and lightning fast trouble free shipment. Michael at DHD beat Amazon's price by a wide margin, then beat their shipping time, as well as Newegg's! Most impressive."
"We ordered 71# BDI Deploy Max 9640-I entertainment center stand. It complimented our new 55" Samsung LCD TV very well. The furniture arrived in good condition. It took only 3 days to arrive. The delivery gentleman helped open the box and stayed until I checked to make sure the furniture had no damages. The stand was very very easy to assemble. Placing the order with Dynamic Decor was an easy process and the gentleman that answered the phone quickly answered all questions."
"We ordered the Walker Bermuda 44" corner tv stand from Dynamic Home Decor on Monday and had it by Friday. We are very pleased with the product and service. The price was the lowest we found and it arrived in perfect condition. We would highly recommend them."
"I ordered a Furnitech FT72TL TV Stand. While the transaction got off to a poor start, it ended well. My item was received much sooner than I expected, however not only was it received damaged, but the shipping company R&L Carrier refused to deliver inside the threshold as stated on the website. I had to move the cabinet 285 lbs into my house by myself, a 47 year old female. Dynamic made arrangements quickly for my furniture to be repaired by sending out a new leg and organizing a local company to do the work. They offered to replace the cabinet, however I opted not to wait for the shipping claim to process to get my new cabinet. The damage was definitely caused by the carrier and not the packaging. Even though I insisted to the driver, the website indicated inside delivery, as did the shipping ticket, he presented me, he refused. Stating they do not deliver inside residential due to insurance. The cabinet is beautiful. I would order again if the need came up, as my issues were caused by the shipping carrier."
"Ordered on the 30th, item was shipped on the 31st. In this case, DHD was just the order facilitator, since VTI products are drop shipped direct from the manufacturer, but I am more than satisfied that DHD was able to process the order so quickly.
Oh, price was great too. Cheapest on the Net I could find. "
"I purchased the parkerhouse che-725 entertainment center 02/17/2008. I was told the shipping would take 14 to 16 business days.After 2 weeks i called dynamic home to check on the delivery date.They said the shipping company should be receiving it anytime now and they will call me to set up delivery.On march 10th the shipping company recieved the unit. On march 11th I called dynamichome to see when it will be delivered.They told me it would be delivered the next week of the 17th.Now im told it will be delivered on the 26th or the 27th. If i had known it was going to take 40 days to get here i would have gotten it somewhere else.I have not received it yet so I cant comment on condition. If you want your merchandise in a reasonable time frame i suggest you look somewhere else.I hope it actually gets delivered next week.I will comment on condition when i get it."
"I ordered a large TV stand from this vendor for a combination of reasons:
It was the only place I could find that offered white glove platinum delivery, a necessity for me with a piece of furniture weighing almost 200 pounds, and that explained exactly what would be included in that option,
It offered a great price, and,
Michael, the site owner, answered my inquiry almost immediately. Another site took several days, and six weeks later I'm still waiting for the third.
Although the delivery took longer than indicated on the site, Michael told me by email how long it would take before I placed the order. It arrived almost exactly when he said, and is in perfect condition. The shippers brought it inside my apartment and did light assembly just as advertised for white glove platinum. I'm very pleased with my experience with Dynamic Home Decor."