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Verified
5/5

2003-11-19

"Very quick shipment, and item arrived in excellent condition."

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5/5

2003-09-16

"fast shipping and processing. easy to navigate site."

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5/5

2003-07-10

"I made my first purchase from micro X-press on thursday, July 3rd 2003. I was a bit worried given the low-ish rating here on resellerratings, but quite honestly I was extremely pleased with their service.

First, the price on the item I wanted, an intel ISP1100 1U server chasis, was the best I could find on the internet, including ebay. Second, there webpage seems to be laid out in a fairly organized way, and compared to some of the other sellers I just purchased from, makes a lot of sense. Third, I got notification and a tracking number from them right away. Forth, I recieved my server chasis on the following Monday with normal UPS ground shipping. This was over July 4th weekend! They must have gotten the order out that thursday for it to get here so quickly.

Overall, though I had no need to contact their customer support, I'm very happy with all other aspects of the company that I have interacted with. I'd be happy to purchase from them again in the future.

Mark Nelson
"

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Delivering products on-time
Being updated on the exact date the delivery was sent
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5/5

2003-07-01

"I run a business in the Indianapolis Area, I have always had great success in dealing with Microx-Press. I have done business with them for the last 7 years. I have always recieved the product I've ordered, when I have had problems they have always been very helpful in assisting. Many of their staff are from Ukrane and can often come across as rude but I have discovered this due to language barriers. They have always gone the extra mile and I am happy to consider them my friends."

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1/5

2003-02-17

"MicroX-Press failed to accept a DOA video board for replacement or refund. The only option offered was to take up the issue with a manufacturer that has gone out of business. Mike Green (owner) personally confirmed this "policy." I would never do business with this vendor again, as both customer service and ownership were completely inflexible, even in light of the fact that the manufacturer is out of business."

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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking order status
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5/5

2002-12-30

"I bought a MB and was very pleased in all accounts. I have purchased mice, keyboards, cases, etc. from them as well in the past. Worth a check while shopping around.

My only out-of-the ordinary experience that I had with them involved shipping. I had ordered all the parts (including the case) for my first-ever computer build from another company. They sent everything but the case (on back-order). After three weeks (call me patient!) I finally cancelled the case portion and reordered it from Micro X-Press. Since my patience was used up (and I wanted to build the box NOW!) I had them ship it FedEx overnight for Friday delivery (yeah, $$$ I know). Well they had a problem getting it to the shipping dock or whatever and I found out after calling them that it wasn't going to make it Friday - their error. I did ask them to ship it anyway for overnight Saturday delivery and they did eat the additional charge. This was the only issue that I had with them and I felt that they did OK in their fix. I have been happy enough to have been back several times since then.
"

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5/5

2002-12-11

"Was hesitant as price was much lower than competitors and MX-Press had mixed customer reviews, but ordered Intel motherboard on Sunday, shipped Monday, arrived Wednesday. Received new, sealed, and in-the-box item exactly as ordered. I don't see any reason for the wide range of reviews but my experience was very positive. I will buy from MX-Press again and would recommend to anyone."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
N/A
Customer service being knowledgeable
Customer service making decisions on their own
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Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
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Web site being easy to use

5/5

2002-10-17

"Ordered an ATI Radeon 7500 all-in-wonder from Micro X-Press on a Friday night. They processed and shipped the order on Monday. Recieved it on Weds. Very good place to work with."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-08-09

"Ordered a server pedastal kit. Smooth transaction from end to end."

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5/5

2002-08-07

"I have ordered frequently from these folks. Very fast shipment, very knowledgeable salespeople and technical support reps, and in the rare instances I have actually had a problem, it has been a breeze getting a replacement. Would highly recommend these folks to anyone. They aren't as cheap as some others out there, but for peace of mind, it is well worth the few extra bucks."

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2/5

2002-06-12

"Overall a questionable experience. Would not order from these folks again. Fast shipping, lacked notification, rude."

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