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Verified
1/5

2017-06-06

my order never shipped

"why my order never shipped?"

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Verified
5/5

2017-06-04

Excellent customer service

"Ordered a ZenBook Pro from EXcaliberPC.com and paid with a relatively new business credit card. Transaction got flagged by their security department as possible fraud. Although it was frustrating, their customer service was excellent. They worked with me to get the flag cleared, and then expedited my shipment to ensure the computer was received quickly. Computer itself was perfect, securely packaged and works great - not to mention the best price on the Internet for the configuration request. Superior company, will definitely shop here again. "

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Verified
5/5

2017-06-01

greet

"it was vere greet laptop i bay"

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Verified
5/5

2017-06-01

Best ever

"I called them about a delivery time and before you knew it it was already here. Excellent service would recommend anyone"

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Verified
5/5

2017-05-31

"Great website, very helpful on the phone, delivered on time and a great price!"


Verified
1/5

2017-05-28

They sent me a used computer

"When I first boot the computer I saw a paired Bluetooth device on the Bluetooth device list. "

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Verified
1/5

2017-05-28

too slow

"process was too slow, i have ordered laptop but , i diclined becouse of slot process"

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Verified
5/5

2017-05-24

Satisfied customer

"Bought an Asus laptop from Excalibur PC, it shipped fast and arrived in perfect condition. Not a single scratch or issue."

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Verified
5/5

2017-05-23

Good service!!

"On time delivery and fast"

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Verified
5/5

2017-05-19

Very helpful on the phone. helped switch up to better specs and exchanged a lap top.

"Very helpful on the phone. helped switch up to better specs and exchanged a lap top. "

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Verified
5/5

2017-05-03

Amazing seller

"These folks helped me resolve a hardware issue a full year after my purchase date, even after the OEM declined to fix the issue. They went way above and beyond for me."

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Verified
5/5

2017-04-04

amazing

"i had help from beginning to end and even got some cool stuff from them. glad to have shopped from them. "


Verified
5/5

2017-04-03

Great product even better service

"Everything was great! The laptop came quickly and works great. Customer service responded quickly and we're very knowledgeable "


Verified
5/5

2017-03-27

Incredible Selection, Prices & Customer Service!

"I searched endlessly​trying to find my first gaming laptop. I ran across Excalibur by accident.

I was able to find a laptop that was close to what I wanted, the ASUS G752VS-RB71. After going through the customization options, it was perfect. As if that wasn't awesome enough it was on sale too!!!

I was able to get the gaming laptop I was searching for, for almost 1/2 the price of other sites offering systems close to what I wanted.

I was lucky enough to buy, during a promotion in I received a ASUS ROG Shuttle Gaming Backpack, ASUS ROG Gladius Professional Gaming Mouse, ASUS ROG GM50 Gaming Mouse Pad & ASUS Gamepad Wireless Gaming Controller all for FREE!!!

However, the most impressive part of this who experience was after the order was placed. Something no other company has ever done. A representative from Excalibur called me up to verify all my information & to ensure that I was the one that actually made the purchase. This was done to ensure someone wasn't trying to order a system fraudulently​. The other reason for the call was to ensure I didn't have any questions and/or concerns about the order or anything else they could help me with. Lastly they sincerely thanked me for my order & stated they just forwarded it to integration for setup & it should go out in a few days. They lastly assured me to please not hesitate to contact them if I had any questions and/or concerns.

I have been a Network Engineer for over 21 years. I've been a product testing for over 14 years. I personally will never buy anything computer related from anywhere except ExcaliburPC.com!
"


Verified
5/5

2017-03-16

WOW!

"Great buy and super fast. Refurbished but it looks like new."