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Eachmall

87 reviews
1.34 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Return/Replacement policy:
0.00/5

Verified
1/5

2014-02-03

"Very Bad experience. I ordered a couple of PS3 controllers and a shell to replace another PS3 controller. First it took two weeks after my payment was verified to let me know that the items were on back order (and I had to contact them to find that out).
Once the items finally arrived (four weeks after ordering and paying for 4-6 day shipping from Fed Ex) they will not work. The controllers will not pair up and the shell will not fit. Tried several times to contact Eachmall only to get replies that kept repeating themselves. “please provide a pic, or please tell us the problem” . I would tell them the problem and send a pic but no help there.
I used Pay-Pal to pay and opened a dispute. They were going to rule in my favor and issue a refund, all I had to do was ship the items back. When I checked on shipping rates, the cost far exceeded the refund amount. I paid $56 US and the cheapest shipping I could find was $76 US.
My recommendation, stay away from Eachmall. Do not use Pay-Pal or any other means to pay. You will not be able to get you money back due to the high cost of shipping to China.
"

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Verified
1/5

2014-01-29

"I ordered an xbox 360 hard drive with 320 giga bytes mem....I guess I should've been shocked by the super low price....however what they shipped was a cheap piece of plastic nothing to do with hard drives....totally worthless. my bank told me to send it back and then they could refund the money but in order to do so you need to provide tracking numbers which costs a lot since its being returned to china...thus I got ripped off of 62$....definitely believe the negative reviews this is 100% an intelligent scam....also if you are ripped off make sure to report it to ic3 and ftc amongst others....DONT TRUST EACHMALL"

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Verified
4/5

2013-12-21

"I was weary of ordering from this China based web site. There are several things that would warn the average user not to order from this site. There is no encryption on their web site so using their shopping cart might expose you to hackers. It would be wise to use Paypal rather than give your credit number on such a website.

Using my Paypal account I made a recent purchase for some stocking stuffers. Then I read the reviews here. I pretty much thought I would never hear from them again. I sent them an inquiry and got a polite, slightly mistranslated reply that my package would be sent soon.

The weekend went buy and several more days without any update to my order on their website. I sent one more seemingly futile attempt to reach out to them. My letter was polite and I ask if something was holding up my order because they were gifts for Christmas. Again, I received a polite hurried reply that it would be shipped soon.

Then they sent me a delivery notice saying my item was shipped. I thought I might have been mistaken, but I remembered reading a review that said they sent them a fake tracking number. I copied the tracking number that was clearly marked as Fed Ex and pasted it to the Fed Ex tracking. I got a warning that said that it was an invalid number.

I figured it was best to be forgotten, then I looked at the Fed Ex tracking number they gave me. They gave me 4 too many numbers for it to be a Fed Ex tracking number (which is only 12). I cut the first 4 numbers off and it was invalid, but after cutting off the last four numbers the tracking number was actually tracking my package from this site. It will unfortunately not be here by Christmas, but scheduled to be here on the 27th.

Since I have not received my items yet I cannot comment on the quality of the items, or even the accuracy. Perhaps I will leave a second review.

Summing this up.. it appears it is a legit web site to purchase small items and video games.

Use with extreme caution for the following reasons:
- Overseas (no way to recover losses)
- Expensive shipping (its clear on the opposite side of the world from me)
- Un-encrypted shopping cart. (use Paypal or another trusted payment service)
- Language barrier. (when you need support it is hard to sense sincerity.)
- Items can get stuck in customs for up to 20 days.

If you are looking for cheap electronics and stocking stuffers this site provides an otherwise very entertaining shopping experience where you can spin a wheel everyday you log in for a chance to win an IPad or several other gifts.
"

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Verified
1/5

2013-12-10

"I ordered $400.00 for cameras and next day after money was withdrawn from my bank card I was asked to send a copy of documents such as Drivers license, social security number, utility bill with my signature. My bank said this is FRAUD. DO NOT SEND> THEY KEPT MY MONEY AFTER SEVERAL ATTEMPTS TO WRITE TO THEM>NO RESPONSE!!"

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Verified
1/5

2013-12-09

"I placed a order with them and it was a big mistake. They never sent it and after sending them allot of emails asking them where my package was after waiting two months for it they kept asking for more money to reship it, calming it got lost in the mail. Then after i kept refusing to give them more money for over two weeks. They then calmed it was returned to them unclaimed and again stated asking for more money to resend it. And i again refused to give them more money. but after they they only refunded part of money."

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Verified
1/5

2013-12-01

"received this email after placing and order. they are trying to get identity info from me that isn't required when using paypal.

"Dear friend,

Thanks for choosing our online shop.I am Ann.
To make sure that we can do long-term business together,we would like to ask you to help us to provide a copy of your credit card to confirm you are the real credit card owner.
Meanwhile, please kindly send us a copy of your identity card, passport, driver license or social insurance card, even the receipt of water or electricity with your signature on it will be ok.
This checking process is to protect the benefit of both of us.
Without identity confirmation, we are afraid we can not process your order.
After confirm it,we\'ll ship out your order soon.And we won\'t ask any more in the future . Just this time.Thanks for your understanding in advance.
Hope to hear from you soon.

Regards,
Ann"
"

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Verified
1/5

2013-11-25

"Terrible. I ordered, paid, and waited. I sent them 3 emails asking where my order is all starting after a month of payment. They told me to be patient instead of offering solution or researching why there was order attached to the false tracking number they gave me. Save yourself time and money, buy off ebay or any other site!!!!"

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Verified
5/5

2013-10-30

"The item i ordered arrive on time,Package looked perfect no damages at all. It's a controller and works great. It is lightweight, holds a charge for quite some time, and feels fantastic in the hands. My brother always take my controller to play since i got this one. The price of this item worth it, i'd like to buy other game accessories from Eachmall.
"

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Verified
1/5

2013-09-08

"EACHMALL CUSTOMER SERVICE SUCKS. I ordered a small item from them that broke within 5 days of getting it in the mail. I asked for a replacement and they wouldn't compromise. Their product is CHEAP in quality! Although the item may have been only a few dollars, money is money! They won't give me a refund and instead they want me to buy another item while they send the replacement for "free" with my new order. THE FIRST ITEM BROKE RIGHT AWAY, WHAT WOULD MAKE THEM THINK I'D ORDER ANOTHER ITEM FROM THEM AND SPEND MY MONEY ON THEIR WORTHLESS JUNK?! GIVE ME MY REFUND!"

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Verified
1/5

2013-08-09

"Sold me a fake PS3 Controller compared to other PS3 controller that I got from Walmart. It is clearly fake misprinted logos, joystick is very stiff compared to the new one, the LED is way off , definitely not as smooth as the actual PS3 Controller. I recommend nobody buys from this site even though it was cheap completely a rip off."

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Verified
4/5

2013-07-31

"Got exactly what I expected ordering from a wholesale shop on China. Shipping was great took three days as advertised but only problem was beats were advertised as close to authentic and there no where near but oh well only paid about 15 dollars for them. All in all will not be buying from here again but there should be no bad reviews because what do you expect from a Chinese wholesale?"

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Verified
1/5

2013-05-08

"Yes, they have low prices. But if you have a problem, they won't give you your money back and they string you along with a long, slow chain of friendly emails. Search the net for reviews and you'll find lots of other people telling you what bad experiences they've had with Eachgame. In my case, they eventually said they'd replace the non-functional GBA SP screen they sent, if I sent it back. $10 shipping later, and after too long, I asked them what's going on. (After the PayPal complaint expires.) They said it's not done with repair. Who repairs a LCD screen?? They then said it wasn't a product they sell. !! Then they suggested that I send them money to repair it. Fool me once, shame on me; fool me twice... Avoid these guys and save yourself headaches. I can't believe how long their "friendly" customer service emails strung me along. "

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Verified
1/5

2013-03-06

"Customer, don't buy there !
I order many times, it's cheap, not good quality and copy items.
Also when something doesn't work and when Eachgame send you wrong items cheaper, aftersale doesn't care you, you just lost money.
I stop to buy there from today because i'm tired to get problem.
So run away this website !
"

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Verified
2/5

2012-12-11

"Their price may be low, but customer service is bad. Sometimes they send you wrong items, incomplete items and when you dispute at paypal, they will force you not to use paypal if you want to order in next order.

"

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Verified
5/5

2012-09-05

"Eachgame is a very good website i ordered 2 ps3 controller so far i got one and it turned out to be good and works with all firmware
im currently waiting for my other good shipping chose esm simple got it in 12 days from china

Update my other controller came today and they wrok with all firmware it had a burnt scent wheni sync it but its wearing off
"

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