"East Coast had the best price on the score I wanted-by far!
The transaction was handled perfectly,
and the score arrived safe and sound very quickly!
I highly recommend them!"
"Ordered a part for a drum kit. They said it was the correct one, it wasn’t. Tried to return it and their policy is no returns which I was unaware of. If I had known that to start, I never would have ordered with them.
If you want to be for customers you should fix your policy. I will not be ordering again. "
"I received all materials in perfect conditions. "
"Great buy! Quick delivery! Great quality product "
"Maybe this three stars belongs completely to the post office, but I had a lot of shipping problems receiving the score I ordered in a timely manner, and eventually gave up trying to get it. It seems there should have had some sort of mechanism to alert me they were having trouble delivering to me while the book was in my neighborhood, instead of shipping all the way back to the Midwest. "
"great job......................................"
"Just a great vendor that offers quality customer support."
"Best Prices on the Internet!!"
"Newby at buying on line (am of the older generation) I found it very easy to order and pay. Tracking was simple and delivery was quick, even though it was in the middle of extremely bad weather when roads were closed due to snow.
Very happy with the service.
Vi"
"This should be closer to 4.75 stars. Delivery was a little slow but, I was in no hurry. They substituted a better cymbal stand due to the one I chose was not in stock. The cymbals I ordered and were supposed to be in stock and were back ordered. I cancelled the cymbal order and my payment was refunded. My drum order arrived in perfect condition. I would most definitely order from East Coast Music again. "
"Enjoyed working with them. I had a small shipping issue that they fixed very quickly. "
"Good price on the choral octavos I needed. Picked up another item to optimize the shipping. Super fast delivery. Plenty of time for choir rehearsal."
"Nice to work with. We ordered the Civil War Suite Score and Parts for Concert Band. The music was packaged very nicely to make sure it did not get damaged or wrinkled."
"I'm updating my review again. Ashley and Tammy helped me with an order that got lost. They promptly resolve the shipment problem. Thank you again, Ashley and Tammy!"
"I had ordered music and a CD which showed it had shipped; however, the order was never received. Shipment chosen was low priority through USPS, and tracking revealed the order had become lost at one of the post office enroute. I gave eastcoast a bad review. They responded and when I reported the problem, they contacted their USPS rep and started an investigation. In truth, I had given up ever receiving my order. Imagine my delight when today - 4/11 - my order was delivered. Apparently, eastcoast replaced the order and this time they sent it to me Priority Mail - again, apparently at their expense. I am both delighted and humbled that they did not just toss this to one side and forget it, but that they went above and beyond."