"I called asking for a specific make and model TV and they had it and a decent price (it didn't beat Best Buy's sale price, but they were out of stock).
The whole order process went pretty smoothly. I did feel a little pressure on the up sell for "white glove shipping" and a wall mount for the TV, but I did end up taking them up on their offer, so I guess I can't really complain.
All in all I'm satisfied; I got my TV in good time."
"I BOUGHT MY 75" SAMSUNG HD TV OVER A YEAR AGO...IT WORKS FANTASTIC! I SAVED A COOL $2500 FROM BEST BUY PRICES AND ANOTHER $250 ON THE INSTALL...SERVICE FROM STEVE WAS GREAT...TV ARRIVED ON TIME...STEVE ALSO THREW IN SOME CABLES FOR ME...IF U WANNA WASTE YOUR MONEY DONT BUY THE TV ONLINE...BUT IF YOU CAN USE THE EXTRA DOUGH...STEVE IS THE WAY TO GO!! :)"
"East Coast did a great job. This is the first time that I purchase a high value item through the internet. I need to admit I was skeptical at first. The transaction took maybe ten minutes. Steve was very helpful and provided a great deal (approx. $500 lower than the lowest price in the local area). TV arrived just as promised. The best part was that we were communicating through the whole process. East Coast returned my e-mails in a reasonable time and answered all my questions. I had my new Samsung UN55F8000 TV on time for the Super Bowl as promised. Recommend the White Glove delivery. Great experience and highly recommend!"
"The sales and customer service staff were very helpful in determining the lowest cost and best TV for my living room."
"Great products and extremely fast shipping! My salesman was not pushy and very informative. He communicated very well and got back to me quickly. I'll be ordering all my electronics from East Coast TV. "
"Very satisfied with East Coast Tvs. Customer Service was very nice & my grill arrived on time and in perfect condition. Will be purchasing from them again! "
"It was a very good and flawless purchase. People will be more willing to fill the review if writing 25 letter comment will not be mandatory"
"I rated East Coast TV Five Stars overall, but for some reason the system will not take my edit and only leaves it at two stars. Will the moderator please change my overall rating to five stars as I can't change it nor figure out how to delete the existing review and repost - thanks.
I'm very impressed with East Coast TV's dedication to customer service. I was having a problem with one of my orders and after I complained I immediately got a call from a supervisor who wanted to do whatever was needed to make it right including upgrading and expediting shipping. You can't beat East Coast TV's prices, and they get major bonus points for stepping up and doing what it takes to fix a problem. They'll be my first choice in the future for my TV needs."
"Pros: Good price and fairly fast processing of the order. They did keep the price (instead of cancelling my order) when Panasonic decided to start charging more for my TV model, and everyone else raised their list prices.
Cons: Annoying 2% coupon that doesn't apply to Credit Card transactions. Some pressure from a salesperson over the phone, after the order, to upgrade the shipping option (though probably not something that makes them much profit, it did increase my cost significantly)."
"East Coast TV's delivered on their promise and I'm watching my TV as I type this recommendation. Was skeptical at first but they delivered as promised and I have recommended them to many friends here in Dallas."
"This was my second purchase from East Coast TVs. I received my order about 2 weeks after purchasing a Samsung plasma TV and it was exactly as I ordered. There were no problems with the delivery and the two guys brought it into the house for me to inspect before they left. I would give East Coast TVs an additional star except for the high pressure to upgrade the type of delivery."
"great price, early delivery, wonderful panasonic plasma z picture."
"Great service and price everything came in on time and was exactly what I ordered."
"Everything through online order entry to delivery went off without a hitch. A sales rep called the day after ordering (on a Sunday) to verify the order and confirmed all the options and accessories. Transit time was very reasonable, it took about a week. Overall very happy with East Coast TVs and as important, my new Samsung 4K TV. Great job folks!"
"After some issues with the rep at East Coast TV's I received some personalized service from an East Coast TV's manager.
With his concern and assistance every issue was resolved and then some. He was more than generous and willing to make everything right. In fact I believe he went above and beyond what was needed.
I would highly recommend this company for your TV purchase and would say to you that if you ever have an issue, please ask for an East Coast TV manager. They are in the business of making your purchase the best experience you have ever had.
Thanks Tony from Myrtle Beach. "