ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2014-01-23

"Product arrived fine. Should not have paid for either the "expedited" shipping or insurance. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-23

"Great product! Great customer support! Awesome pricing! Second tv I buy from them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-22

"100% satisfied with everything! From service to product to delivery! Will recommend East Coast to everybody.
Thanks so much!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-21

"Sales is always a bit pushy when they call to confirm order on delivery which does not bother me much. Good express service. This is the 3rd time I am buying a TV from them and all products are as expected in new condition.

I always buy extended warranty for peace of mind. I will write another review if I ever have a need to use the warranty service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-20

"East Coast had the TV I wanted and at the best price anywhere. Delivery was very quick. I was very happy with the delivery experience but you should be aware they will attempt to up sell delivery for white glove service where the guys will deliver, unbox and test the TV for you. That service is optional, though. One disappointment is while they advertise free shipping, they will add a small insurance fee. That said, even with the insurance charge, I still got the TV at a better price than anywhere else I could find."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-01-20

"Great TV. Customer service guys are jerks but they get the job done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-17

"Awesome dealer. Awesome pricing and service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-16

"I have purchased numerous Tvs for our house in Florida and customers houses as well. We have recommended using them to all our friends. The service, fast and courteous delivery and prices cannot be beat anywhere. They are a pleasure to work with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-15

"After deciding on the TV we wanted, we searched extensively for the best price. East Coast TVs had the best price.
They delivered the TV quickly with an expert and courteous delivery service.
The entire transaction was perfect, couldn't have been better: excellent price, courteous sales people and quick/careful delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-15

"My experience with East Coast TVs was great and working with Kenny was entirely enjoyable. Some reviews of the company that I read before contacting them indicated that they didn't follow through or send what you requested or gave you hassle or whatever! I purchased a couple weeks before Christmas, Kenny helped me figure out what was needed to go with it. It wasn't a hard sell and I felt like he was on my side. GREAT prices and the product is as expected and beyond. I did speak with a couple people before I got to Kenny and they were abrupt and not very helpful which is the only reason I'm marking them down a spot in Customer Service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-14

"I am very happy with the television and decision to buy from East Coast TV's. The delivery and products were as promised. As quoted by others, expect a follow up call after your purchase to upsell the warranty, delivery and anything else. But even with the extra cost for "white glove" delivery, it was still a significant saving to use this vendor. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-14

"My purchasing experience with East Coast TVs was outstanding. The price was the lowest I could find, and the customer support and delivery service was excellent! I'm very happy with the entire process and I've already recommended them to my family and friends. In the future, if I need something East Coast sells, I won't even look anywhere else... I would go immediately to East Coast TVs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-14

"East Coast TVs had the best pricing for my Samsung 60" 8000 flat screen - No one could beat them!!! I chose white glove delivery which I highly recommend and purchased the extended warranty.

The entire experience was pleasureable.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-01-13

"Fine vendor on all fronts; had some trouble reminding them send me the 12' HDMI cable they promised along with the TV, but eventually they followed through. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-13

"This is the second tv that I have purchased from East Coast TV's and I am very pleased with the service. You WILL NOT find a lower price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A